Very disappointing experience — avoid Payless I had booked a rental car with Payless in advance, but when I arrived at Istanbul Airport to pick up the car, I was told that my reservation had been cancelled. I had never received any notification or warning that my booking had been cancelled. What made the situation even worse was that the employee at the counter then offered me the same car at a price that was around three times higher than what I had originally booked. I had no other choice at that moment, so I ended up paying almost three times the original price. I also did not receive my deposit back, even though I had no fines, damages, or any other issues with the rental. I cannot say for certain what happened with my reservation, but the circumstances made me seriously question whether it was deliberately cancelled so that I would have to pay a much higher price at the counter. Overall, this was one of the worst car rental experiences I have ever had. I will never rent from Payless again, and I strongly recommend looking for another rental company.