Pomona Hotels

Stayed here after a long drive to get some sleep. The walls are paper thin and you can hear everything! When the person upstairs walked across their floor my walls shook and I could hear the person next to me close their drawer. I got maybe an hour of interrupted sleep and left.

Not much. I recently stayed here while I was in Pomona on a business trip. The hotel is located right on the main strip of Garey Avenue and is close to Western University. Upon arrival, I was allowed to check in early at about 10:00 A.M. That was very nice of them as my plane landed early. The exterior of the hotel is nice and fits in well with the surroundings. The area itself does not appear very safe as I had several homeless people hassle me outside of the hotel asking for change. I tried giving one a bottle of water and he told me he wanted money, not water. The lobby of the hotel is well kept and attractive, but do not be fooled as the terror lies within. First, I was not given the room that I requested. I asked for a handicapped accessible room on the first floor and was given a second floor room instead. Not the biggest deal. At first inspection the room seemed very nice. It was a spacious room and a spotless bathroom. It has the usual commodities, such as a refrigerator, hair dryer, etc. I unpacked and started to settle in. That evening, the itching began. It started as small red bumps with a mild itching sensation. I have allergies so I was wondering if somebody had brought a cat into the room at some point. I was praying it wasn’t bed bugs. I went to bed that night and had a hard time sleeping as the itching continued. I awoke the next morning and went to the breakfast downstairs. It was nicely set up and it seemed fresh. I was still pretty itchy that morning and had to take an antihistamine. I left for my meetings. When I returned that evening, I discovered the source of my pruritus. My entire room was covered in black ants! There were in the living area and all over the bathroom. The bathroom seemed the worse. They were on my toiletries, towels, it was unbelievable. They were coming from a crack in the wall. I have allergies to several insects and black ants are on that list. I promptly went down to the front desk only to find it vacant. So rang the bell several times and still nobody. I waited at the front desk for almost 15 minutes and still nobody even showed. I continued to ring the bell loudly. I finally got fed up and walked around to a door labeled management or something along those lines. I walked right in and there was a man in there playing on his cell phone. I asked where anyone was for the front desk and he did not speak or understand English. I mean, why would someone in America understand or speak English, right? He shuffled over to the breakfast area and I followed as I was curious. There we found a rather large staff member eating the food for the breakfast bar in the morning! She walked to the front desk, still with food in her mouth, and I explained my issue. She was quick to apologize and told me that the hotel has had an insect problem in the past. She said that she would have the management contact me. She was able to move me to another room. The itching had gotten worse and I had to take a little prednisone to help. The

Beds were comfy No towels in room. Neighbors kept doing a lot of noise. We call front desk a few times but they didnt do anything.

I liked the location The continental breakfast was a joke, room was super dirty. There was hair all over the sheets that didn't belong to me. The fans have never been dusted, looks like someone spilled something all over bed and down bed skirt. No water bottles anywhere.

Nothing The sheets were dirty and they ran out of towels

Newly remodeled room. Nice wide shower. Decent water pressure. Somewhere in the wall, there was a loud dripping sound whenever shower ran upstairs. Breakfast has slipped! Quality was okay, but last year there was a very friendly chef making omelets to order. Now just prepared hot items. Sunday at 8:45AM, no fruit at all. No coffee creamer. Breakfast was a main reason for coming back here, versus one of the many, many other hotels nearby.

When I asked for an extra pillow they didn't have one at the front desk but someone brought it to my room door. We checked in and when we got to the room there was only towels for one person, so I called the front desk to get more towels and the phone just rang and rang and no one answered it so my husband had to go all the way there to get more towels.

Great shower, comfortable bed and pillows, good temperature plenty of towels, big towels, huge closet, big room Room smelled like mildew, there was no chair at the desk in our room, there was a long hair in our sheets, there was a bug in between our pillows

Old facility. Wifi didn't work

Kayaks rate was close to what this Radisson was worth. I was very disappointed in this Radisson. They hallways smelled of mildew and there was black mold in my bathroom. Seems like this would be something that would be checked before assigning it to someone.

The price and the bed was great. Dirty, old, paint pealing everywhere including bathtub but worst of all the bathroom roof started leaking.

The beds weren't crawling with bedbugs. Wifi was mysteriously alright. Furniture was adorned with actual, literal graffiti. Pieces of furniture were replaced with poorly craft replacement pieces that were covered in additional graffiti. Televisions were ancient. Showers were awful. Every piece of equipment in the hotel is incredibly outdated. Damage to walls, floors, ceilings, furniture is readily apparent. Hotel is home to a multitude of shady characters. Thumping and pounding could be heard on the walls and outside at all hours of the night. Beggars loiter the parking lot at night. The lady at the front desk is incredibly short with customers, very curt, and it's obvious that she doesn't care at all.

Location Could of been more clean

I liked the location and the price was decent. Served its purpose - for sleep, shower, and relaxing for a bit. The room smelled as if it had been vacant for a long time due to the stale air in the room. Having the a/c on would probably prevent that and some newer bedding and a fresh coat of paint wouldn't hurt it either. Upon removing the top sheets on my bed, I found ants on the crevice and ants randomly all over the room(on the desk, on the Nightstand, mainly in the bathroom.) The gym equipment had a layer of dust Covering it and the pool had some black gnarly things sitting at the bottom of it.