Rent a BMW in Puerto Vallarta
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Companies that offer BMW car rentals in Puerto Vallarta
Alamo
4.6
Mediocre
66 reviewsBest rated
Cleanliness
5.3
Comfort
5.2
Pick-up/Drop-off
4.9
Value for money
4.0
2 locations in Puerto Vallarta
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
May 2021
Cons:
Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.10.0 Wonderful
May 2021
Pros:
Staff was friendly and efficient.Cons:
I thought the car pickup was located at the airport but it was a short distance away.2.0 Poor
Apr 2021
Pros:
Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons:
We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care2.0 Poor
Mar 2021
Pros:
Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons:
Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.2.0 Poor
Jan 2021
Pros:
Nothing, it was the worst experience I've ever had, the car was gone, the price was jacked up, and I was told to go.Cons:
Everything. This was terrible.Sixt
9.4
Wonderful
4 reviewsCleanliness
9.4
Comfort
9.1
Pick-up/Drop-off
8.8
Value for money
9.4
One location in Puerto Vallarta
Avis
5.7
Fair
24 reviewsCleanliness
6.2
Comfort
6.0
Pick-up/Drop-off
5.7
Value for money
5.6
2 locations in Puerto Vallarta
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Nov 2023
Enterprise Rent-A-Car
5.5
Fair
9 reviewsCleanliness
7.2
Comfort
7.0
Pick-up/Drop-off
6.1
Value for money
5.0
2 locations in Puerto Vallarta
National
5.0
Fair
5 reviewsCleanliness
6.3
Comfort
5.9
Pick-up/Drop-off
5.0
Value for money
4.4
2 locations in Puerto Vallarta
Filters
Reviews
2.0 Poor
May 2021
Pros:
Once we got the vehicle we wanted it served it’s purposeCons:
We were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.2.0 Poor
Mar 2017
Pros:
didn't rent carCons:
when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving8.0 Very good
Feb 2017
Pros:
The personnel were very friendlyCons:
It is a little pricy4.0 Mediocre
Jan 2017
Pros:
NaCons:
I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled usHertz
4.1
Mediocre
1 reviewCleanliness
4.2
Comfort
4.5
Pick-up/Drop-off
4.0
Value for money
4.0
4 locations in Puerto Vallarta
Europcar
3.6
Poor
24 reviewsCleanliness
4.6
Comfort
4.4
Pick-up/Drop-off
4.3
Value for money
3.5
One location in Puerto Vallarta
Filters
Reviews
6.0 Okay
Nov 2023
2.0 Poor
Mar 2021
Cons:
I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.8.8 Very good
Mar 2020
Pros:
Staff was very friendly and helpful.2.0 Poor
Mar 2020
Pros:
They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons:
Everything could have been better4.4 Mediocre
May 2019
Cons:
The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.8.0 Very good
May 2019
Pros:
Onsite staff very friendly.Cons:
Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.Budget
3.4
Poor
18 reviewsCleanliness
3.9
Comfort
3.6
Pick-up/Drop-off
3.4
Value for money
3.1
2 locations in Puerto Vallarta
Filters
Reviews
7.6 Good
Apr 2017
Pros:
The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.Cons:
The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.3.2 Poor
Mar 2017
Cons:
Didn't have the right car and then had to pay for the upgrade because the right car wasn't there2.0 Poor
Jan 2017
Pros:
When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.2.0 Poor
Jan 2017
Pros:
Car was cleanCons:
1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!2.0 Poor
Jan 2017
Pros:
The car was cleanCons:
I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!4.4 Mediocre
Jan 2017
Pros:
The car itself was just fine.Cons:
The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.Thrifty
2.9
Poor
12 reviewsCleanliness
4.2
Comfort
3.2
Pick-up/Drop-off
2.8
Value for money
2.8
One location in Puerto Vallarta
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Jan 2024
2.0 Poor
May 2021
Pros:
They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.Cons:
If they would have reserved my car.2.0 Poor
Jan 2021
Pros:
NothingCons:
They didn't even have a car. The reservation was bogus.2.0 Poor
Jan 2017
Pros:
I did not rent a car it was so costly for insurance6.0 Okay
Jan 2017
Pros:
Nice staff, I ended up with a good car.Cons:
The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).Dollar
2.4
Poor
6 reviewsCleanliness
5.6
Comfort
5.6
Pick-up/Drop-off
4.0
Value for money
2.0
One location in Puerto Vallarta
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Jan 2024
2.0 Poor
Jan 2021
Cons:
Despite the fact that I had made a reservation for a vehicle, when I arrived to pick up the vehicle I was informed that they did not have any cars available for me and they could not estimate when a car would be available nor could they help me to locate another vehicle to rent. I will never rent from Dollar again.3.6 Poor
Feb 2019
Pros:
Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.Cons:
The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.4.0 Mediocre
Dec 2018
Pros:
Newer model vanCons:
Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle6.4 Okay
Nov 2016
Pros:
After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.Cons:
After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.169 travelers who rented a car in Puerto Vallarta gave the car agency they used an average rating of 4.8
Airports serving Puerto Vallarta
Popular rental types in Puerto Vallarta
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Neighborhoods in Puerto Vallarta
Popular car brands to rent in Puerto Vallarta
- Audi car rentals in Puerto Vallarta
- BMW car rentals in Puerto Vallarta
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