Reviews for Budget in Puerto Vallarta
- All reviews 100%
Apr 19 2017
The insurance cost more than the rental!
Pros: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.
Cons: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.
Mar 13 2017
Cons: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there
Jan 12 2017
Rented the car for 5.00 per day
Pros: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
Jan 9 2017
NEVER Rent from Budget Puerto Vallarta - RIP OFF A
Pros: Car was clean
Cons: 1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!