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Everything.... Was the softest bed ive slept on... Bad for the back.
It was a very comfortable ad pleasant experience. The rooms are modern and very clean.
Desk Staff and Cleaning Staff very helpful Not noted
Clean hotel, comfortable beds and very quiet. The staff was nice. We stayed 2 nights and I wouldn't have minded if our stay was longer. There aren't many choices in this immediate area, but judging by the looks of the other hotel I saw, this is the best. Our room was at the end of the hotel, so maybe that was the culprit, but the wifi was terrible. It constantly dropped in and out to the point where it was effectively useless. Breakfast was supposed to end at 10:30 and my wife and I got there just before 10 and they had already closed and were setting up for lunch. Ours and the key card of another guest stopped working on the 2nd day, which was a little annoying, but not that big a deal as it was easily reactivated.
We enjoyed our stay very much. It was clean, comfortable, beautiful view and very accommodating! Thank you!
The king bed is very comfortable. The internet is not fast enough to stream videos, and juices in breakfast is not that fresh except orange juice, waffle is firm like rock, little choice.
The beds were comfortable and had the fastest elevator I have ever seen. The view of mountains was nice. The pool and gym were very small. When u look at that beautiful exterior of the building u would think u were getting the best of everything for the money u spend. There is no security in the parking lot either..
Location Road conditions in lot need improvement
nice view very very noisy doors, one rude front desk staff with attitude, unorganised management. secluded nothing within walking distance. issues with lifts
Staff was great Near the highway
The staff was good. The property was reasonably clean. The towels soft and the beds comfortable. The microwave and small fridge are a nice convenience. This is a very old property and it shows its age. Odd old smell. There is no elevator. If you travel with heavy suitcases, ask for a first floor, there is no help. The walls are paper thin. You can hear everything in the next room. The A/C conked out for a bit and there are no screens in the windows so opening them was not an option. There is only a front desk clerk, no security; guests run rampant through the halls after leaving the on-site bar. Wedding guests woke us up every half hour while continuing their partying in the hallway. I'll pay more next time and stay at Homewood Suites or Marriott Residence. But if you're not too picky and need to save money, this will be a good fit.
The proximity to our event and food, gas, etc was fantastic. The staff were amazing, as was breakfast. It was fantastic to have four pillows on a double bed! Not every hotel does that. Clean and comfy linens. Mattresses were on the north side of firm, but I'm a side sleeper and prefer a softer bed, so that's just me. The floors are not level, both first and second floors. The bathroom sloped down so you felt like you were falling when using the facilities.
Nobody entered my room while I was sleeping. That's about all I can think of t for the positives... The hall ways smelled like urine. The air conditioner was very loud. I had a room on the front of the building, and the traffic noise was terrible. The walls are very thin, and I could hear everyone's tv while I was trying to sleep (during normal sleeping hours), and I could hear people from nearby smoking rooms coughing loudly all night. Also the smell of smoke was fairly pervasive. I was not expecting the Ritz, just a clean quiet place to sleep. That is all. I was asked upon departure how everything was, and I mentioned to the gentleman at the front desk it was very loud and obnoxious, and he just said "oh, sorry about that, have a nice day".
Clean room, good restaurant in the hotel. The staff was rude, no elevator. They expected me to carry my heavy bags up 2 flights of stairs and did not offer to help. I ended up throwing my back out. Thanks for nothing.
Hotel is accommodating for pets. Price was reasonable. Bed was very comfortable. Was not told about pet rate. Hotel charged my credit card upon arrival and didn't tell me. Location could be better. Route 17 is a nightmare.
Amazing stay. Couldn't have picked a nicer place to stay. The hotel was very, very clean, modern in style, beds were extremely comfortable and every staff member was sincerely friendly staff and helpful. The complimentary breakfast was delicious and had a plethora of healthy choices. Vernard & Gus went above and beyond to assure our stay was perfect. We wish we could have stayed longer.
Good location comfortable rooms Front desk not friendly at all. No attempt at being nice or helpful. Seemed annoyed that we were checking in. Lol
I liked the nice sitting area in our room. Pretty sad attempt at breakfast.
Nice spacious rooms with living area in every room. Rooms are also renovated. Good breakfast
The staff was very friendly and personable but also very professional. Each individual that I interacted with went out of their way to make you feel welcome. I travel quite a bit and have very rarely experienced such a comprehensively positive staff. The hotel lobby was open and attractive and the room was quite clean and spacious (two doubles with a sofa area). Oh yeah, good cookies for sale in the lobby! Yes, even good cookies! The only criticism is that the bathroom compartment was small. That wasn't a big deal because the toilet and tub were in the separate compartment with the sink in the large, open bedroom. Accessibility wasn't really a concern for me.
Comfortable beds. Decent breakfast. Near a big mall and other shopping. Gym was sparse for strength training.
Many tv stations, flat screen, fridge and microwave. Very small bathroom.
Staff friendly, helpful. Rooms clean and well-appointed. Tricky access on/off of main road, but near to shopping facilities.
the free breakfast was quite nice! Perfect for a quick breakfast! Only the carpets...seems they may have needed some cleaning
we asked for an accessible room, but you did not send that message to the Comfort Inn. The desk clerk quickly scrambled to and called a guest that did not check in yet, to see if they really needed an accessible room like I did. Fortunately, the other party was willing to give up the room for us. No elevator, if we had to take a room on the 2nd floor we would not have been able to stay at this hotel
The refrigerator in the room; nice breakfast; comfortable bed. Difficult to get on highway. BIG pothole at the entrance could be fixed.
nice rooms, clean and comfortable. flat screen TV; quite no elevator; limited food
Clean,roomy,breakfast. Noisy outside.
Short distance from North Bergen Park & Ride. Then only 15 min bus ride to Port Authority\Times Square. Beats taking car into city and have it ruffed up in the parking garages. More visiters should stay in New Jersey when visiting NYC. I have stay in Fort Lee before, but too congestive there. Would be nice if all hotels would segregate large groups of children (traveling with school or sports teams) at one end of hotel away from other guests. One of our nights was horrible do to the noise. Also the next morning the breakfast area was a disater with all of them there. Could it be possible to offer a separate breakfast for large groups, so other guest are not blocked out?
good value for a hotel very near new york city. clean. lots of rorom. good breakfast.
kindfull hotel staff, good for the shopping area
rooms and price very late wake up calls caused me to miss breakfast
Very nice Hotel Staff :) Very comfort like home...
Staff was exceptionally friendly. We had our two yorkies with us and they were treated so nicely by the staff! It was a pleasure staying at the Homewood Suites - the rooms were so clean and comfortable. N/A
Room was clean and comfortable. The TV, phone, and hair dryer didn't work! Have tried for 2 days to contact the manager, no response.
Convenient for shopping & dining. Rooms were small. No closet space. The dresser smelled of food. Bed was squeaky. No carpets which allowed you to hear footsteps from 2nd floor. Picture to view room was misleading
Cleaner walked in the room without knocking
The room was nice and pretty quiet and clean. Can't complain. Wifi didn't work at all. Front desk basically shrugged and said it hasn't worked for a long time. Shouldn't advertise free wifi if you don't have it. Also be careful getting to this hotel...you have to be on the service road or you will miss it. Be alert!
We have stayed here several times while visiting our daughter. Rooms are clean, beds are comfortable. We were unable to regulate the temperature in our room. The fan was blowing but the thermostat was evidently controlled in a central location. We would have slept better if it had been cooler.
Nothing. I left the same day. Everrything.
Room was clean and well appointed, hotel is attached to a tilted Kilt sports bar and restuarant, staff was polite, and the free breakfast had hot items. It is tricky to get to, gps doesn't work with the address.
Serious crap. I think there was a strip club attached
Staff very helpful and polite
Very friendly and helpful cleaning staff. Rooms were clean. Only one elevator that takes you to the wrong floor frequently. Always a line at the elevator forced most people to use the stairs. This is horrible considering there's only three floors. Tried to have breakfast in the lobby with my children at 8:00 am but the lobby was full of people pounding back beers. Power went out at one point at the hotel. I've stayed many times at Hampton Inns around the country and have come to expect a certain standard. I am usually very satisfied with my stay but these issues along with others left me very disappointed. Not the worst place I've stayed but not up to par with any Hampton Inns I've stayed in.
I enjoyed the room and comfort and the bathroom was really nice. Quiet and nice place to relax and some places around to go get food and a shopping area down the street. The breakfast was great and excellent with a waffle maker and sausage and eggs etc... Overall this was a great stay. The only thing I did not care for was the bed not a fan of how it makes you sink in and the pillows were not that comfortable. Overall it was comfortable.
The hotel was great, i liked the rooms and everything it had to offer. i also liked the pool and how it was close to many shops if i needed anything down side was someone in the front desk. im not sure what her name was but she wore a black blazer. I think she needs work with her eyes, it kept rolling. Not very friendly, or welcoming. but that was the only person i encountered with an attitude. The other staff were pleasant, i had no other problems.
Clean, well-kept No bacon on the breakfast buffet
Divider in room, 2 tvs, whirl pool tub Room was not ready till 330. No elevator
Window opened and had screen, so could have fresh air. Lumpy, low quality pillows. No elevator.
Only needed it for one night so it was a goo value for the money
Mostly everything! the hotel was great, it was clean, it was modern, and the amenities were excellent!! I strongly did not like the front desk staff named Jackie. Very rude woman, in the front desk, who did the minimal in trying to help. Everyone else besides her was very kind and friendly. i would love to book at this place again, but there is no way i am dealing with her.
Great Hotel over all That i booked a certain type of room but the hotel itself DOES NOT go by third party reservations and gave me another type of room. WHAT IS THE POINT OF BOOKING THROUGH KAYAK, if they do not honor the bookings????? I have read the reviews and there are MANY MANY customers that have complained about the same thing, i was hoping i wouldnt encounter the problem but i did. VERY disappointing, WHY on earth would a hotel agree to be on THIRD PARTY BOOKING WEBSITES, if you dont HONOR ANYTHING THAT IS BOOKED FROM THEM???? kayak i suggest you take them out of your listing.
The room was clean. The staff had me take a freight elevator with a trolley cart to a dead end. I was unable to roll a trolley full of bags to my room because of the stair case. The place was poorly design They also could have told me to take my car around the building and carry my bags one flight up. That would have been a lot simpler. I will ever go back to that place.
The staff. We had a great check in with a wonderful woman who welcomed us better than anyone, and we do a lot of traveling. If there's anything you can do to praise the professional, efficient African American woman who checked us in, I'd appreciate that.
Great value, clean, newer decor. Excellent breakfast buffet. Some drunk hotel guests woke us. You can hear a lot from the hallway inside the hotel room.
From the second I walked into the hotel I was greeted by a friendly woman named Janet at the front desk. She quicky helped me check in and gave me so much information about the hotel and my stat. She was so helpful and friendly it was amazing! Having bad experiences with hotel customer service before really made me appreciate her help. She is a great employee! My room was awesome. My date and I enjoyed our stay at this hotel, it was very comfortable overall. NO COMPLAINTS!
Great location. Looks majestic from outside. Bathroom was smelly with nauseous odor that filled room. Called maintenance, they sprayed deodorant. Left exhaust fan running all the time to prevent odor from coming back into room. Jacuzzi had chlorine and pH issues. Hopefully it was isolated instance.
Hotel is absolutely beautiful. Staff was very friendly, attentive and extremely courteous. Couldn't be happier with this hotel selection.
I didnt like that the elevator was broken amd that my bathroom smelled and the house keeper just came and sprayed some freshener and when I came back to the room it still smelled horrible. I wouldnt reccomend to any one.
The staff was excellent 1st put into handicapped room. Upon request they moved me into regular room, in morning I couldnt control the water temp and couldn't take a shower & couldn't turn water off. So couldnt shower before work. problem was later resolved when i returned.
The decor and ambiance in this hotel is worth every penny! Quality hotel and very friendly staff!
Lovely grounds, staff, good breakfast, nice rooms
great location / atmosphere. older and needed some tlc.
The location was beautiful and convenient. The room was small, furniture old. Shower tile moldy. A/C loud and hall noises kept us awake all night. Husband got food poisoning at hotel lunch, & front desk staff showed no concern & charged me for 2 aspirin & coke. Never staying here again!
It is set in a quiet locale The bathroom wallpaper is peeling off, the party door to the adjoining room couldn't be properly locked at all, there was no refrigerator nor a microwave oven of any kind in the room, the windows were drafty, the decor wasn't modern, the chair was worn.
Staff was very accommodating with a special request Zero
Excellent location for my travel schedule. Accommodating staff. Comfortable bed/pillows. Lovely golf course view. Handicapped room not requested. No exhaust fan in the bathroom. Shower tiles and sink area required better cleaning/bleach. Windows very difficult to open for fresh air. Windows and frames dirty.
Attentive, pro staff. Nice work areas inside and outside. Lots of convenient outlets for charging digital devices. Driving out of parking lot was odd, traveling around adjacent building.
This hotel was neat and clean. The staff was extremely helpful and friendly. I will stay here again for sure The room had a small refrigerator but it would have been nice to also have a small microwave
Hotel is closing down later this week -- complete overhaul and change of management. It is in a convenient location but needs the remodeling. They are preparing for shutting down, so things do not work properly. There is no working ice machine, hallways are dumpy, personnel morale seems low. Hopefully the new Fairfield that will open up with be much better.
Staff went above and beyond to help me with printing out some documents I needed for the next day.
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This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Good hotel at a very good price
I did not encounter any problems with the hotel nor the staff.
Great Location and good price
This guest did not leave comments about this hotel.
EVERYTHING. It is probably the best hotel I have stay in. NOTHING.
Adjacent to mall, nice restaurant attached, good TV channel selection Housekeepers talking loudly in halls all morning in foreign language. Paper thin walls. Hard to find parking near entrance due to very popular restaurant at hotel. No signs to separate guest parking from restaurant parking.
Very clean and the rooms were spacious. The location was a little random because it is attached to a Bonefish Grill and in a mall complex, which can make it difficult to locate initially. Also, there is no bell at the front desk to help summon staff when they are not present.
The front desk lady who checked me in was so warm in welcoming me, offering the cookies for me and my family. Valerie in breakfast bistro is truly the sunshine everyone needs in the morning. Thanks for her bubbly personality to make me smile and want to come back to eat breakfast. Will love to come back to this hotel again.
Location to access highway General appearance needs updating Breakfast $13
TV wasn't working. I thought they would either deduct something from my bill or give me something towards next visit. I asked at the desk when I checked out but he ignored my request.
Location was good. Toilet had pee in it that wasn't flushed when I entered the room. The walls are thin and I could hear the loud teen girl on the phone telling guys where her room was them I could hear them In the room. I had to leave the tv on and AC on to drown out the noise. Bed was hard. Coffee maker Had old coffee still in it. Not what I ecpected from "Hilton".