Rent a Mini in Sacramento

Booked for SMF airport and your system relocated my pick up elsewhere in Sacramento and had the return back to Sac rather than Oakland. Disaster won’t be using your service again. Took me 3 hrs to get another car and on the road AND paid $122 per day instead of 70. 💩 phew

10.0 Wonderful

May 2021

Pros:

The gentleman who helped us when we went outside to pick up the rental car was particularly helpful.

Cons:

The guy at the desk steered us to upgrading to an Audi Q3 from a standard SUV. The Audi was okay but too small.

4.0 Mediocre

Dec 2020

Cons:

Kayak quoted me around $400 to rent a car for the specified period of time. When I arrived at the Enterprise location, they told me that the cheapest option they had available was going to cost around $900 (including insurance). I had no choice because of the situation I was in, but I was incredibly disappointed that Kayak's quote was so far off. If I had known it would have cost that much, I absolutely would not have rented from this location. I will probably not be using Kayak anymore.

10.0 Wonderful

Nov 2020

Pros:

Great customer service and everything was ready.

Cons:

Offer discount for future rentals.

5.6 Fair

Oct 2020

Pros:

The drop off is stressful being charged for extra days

Hertz

6.7

Okay

495 reviews

Best rated

Cleanliness

7.2

Comfort

7.4

Pick-up/Drop-off

6.7

Value for money

6.8

3 locations in Sacramento

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Locations in Sacramento

1025 16th Street

+1 916 448 2228

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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2125 Fulton Avenue Ste 160

+1 916 979 9002

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

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6327 Aviation Drive

+1 916 920 6400

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Mar 2024

Horrible. Showed up and they didn’t have a car for me. Then they charged me a no show fee. Had to call multiple times to get the fee refunded

2.0 Poor

Mar 2024

Horrible. Bait and switch. Needed to change drop off location due to flight change and they were 100% unwilling to work with me whatsoever. And tried to charge me an additional $500 to change the location by 15 miles. Ridiculous. Never. Never. Never. Again.

8.0 Very good

Feb 2024

I had a good experience with the store

2.0 Poor

Feb 2024

After I book reservation. And pay for insurance then I get there and they won't rent me the car

10.0 Wonderful

Jan 2024

Very professional

6.0 Okay

Dec 2023

While booking, there were 2 managers specials advertised for this location. One that was for a fully electric car, and one that said determined at pickup. I knew an electric car wouldn’t work for the distance I needed to travel, so I selected the option that didn’t state fully electric. However, when I arrived they told me that the manager’s specials were only electric and that there were no gas vehicles available at the rate I had booked, and it was $25 more per day plus taxes and fees to get the only gas vehicle they had available. If it had been stated more clearly at booking that all of the manager’s specials could be fully electric, I would have made a different decision at the time of booking. Otherwise though, the staff was friendly.

Avis

6.6

Okay

123 reviews

Cleanliness

7.3

Comfort

7.4

Pick-up/Drop-off

6.7

Value for money

6.6

4 locations in Sacramento

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Locations in Sacramento

1813 Fulton Avenue

+1 916 977 3925

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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500 12th Street

+1 916 446 1147

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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6520 Mcnair Circle

+1 916 922 5601

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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901 16th Street

+1 916 446 2695

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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Reviews

8.0 Very good

Jan 2024

Good deal…

10.0 Wonderful

Dec 2023

The pick up and drop off were easy, the staff were nice and so was the price.

10.0 Wonderful

Nov 2023

The experience was good from start to finish. Pick-up and drop-off was easy.

10.0 Wonderful

Nov 2023

Excellent service, even upgraded my car for free just because I was having a rough day. Sure helped to make it better

2.0 Poor

Sep 2023

No car was reserved

10.0 Wonderful

Oct 2022

Pick up and drop off were both quick and simple, staff was helpful and friendly each time.

Dollar

6.2

Okay

295 reviews

Cleanliness

7.2

Comfort

7.1

Pick-up/Drop-off

6.1

Value for money

6.6

One location in Sacramento

Show locations

Locations in Sacramento

6327 Aviation Drive

+1 866 434 2226

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Jan 2024

After waiting for 10 min they said my car wasn't available. Waited another 10 min and then canceled. Staff was not customer friendly and did not respond well to or resolve my complaints. When I said I was going to Alamo one staff member said"good luck" sarcastically.

4.0 Mediocre

Jan 2024

Pickup was easy but later we discovered the driver side front lock did not work and when you started the car up and backed up, the brakes made an awful sound. Brought these to the attention of the manager when we brought the car back. They did an investigation but we have not heard back from them.

2.0 Poor

May 2021

Cons:

When I arrived at the airport to pick up my car there were almost 80 people in line with one person working the counter. It took me over an hour and a half to get to the desk. Will never do this again.

2.0 Poor

May 2021

Pros:

Nothing,

Cons:

Should have had my car ready when expected, They gave me a car where you couldn't start the car. Gave me something I didn't really want or would have had to wait another 45 min on top of what I had already waited.

6.0 Okay

May 2021

Cons:

If I got the car I ordered

8.0 Very good

May 2021

Pros:

The car was very clean. The shuttle service was convenient and easy to use.

Cons:

I did not know return procedure for after hours return. It was unclear if I was to leave the key in the car or inside. The office was closed and I finally learned from another customer about the drop box.

Thrifty

5.7

Fair

194 reviews

Cleanliness

6.7

Comfort

6.4

Pick-up/Drop-off

5.3

Value for money

5.6

2 locations in Sacramento

Show locations

Locations in Sacramento

1025 16th Street

+1 916 448 2228

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

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6327 Aviation Drive

+1 877 283 0898

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

6.0 Okay

May 2021

Cons:

Waited in line for an hour to get to the counter due to a lack of counter personnel. Hertz customers were getting their rentals with only a reasonable wait. Counter person sent us to the wrong space for our car. Found it using the remote

8.0 Very good

May 2021

Pros:

Staff was extremely friendly, however it was a hertz employee because you guys only had one representative. I felt bad because the line was long and a lot of ppl were upset at her but clearly it was not her fault.

Cons:

Have more employees! An hour plus wait is unacceptable specially when some ppl have children.

2.0 Poor

Apr 2021

Pros:

Nothing.

Cons:

Communication

2.0 Poor

Mar 2021

Cons:

I asked for a AWD cal and was told I was given a AWD car and instead they gave me a 2 wheel drive car.

2.0 Poor

Feb 2021

Pros:

Drop off was easy.

Cons:

The gentlemen I picked the car up from did not explain the insurance. Basically I paid for insurance that I did not need. Very frustrated!!

6.0 Okay

Jan 2021

Cons:

Charged a different amount than I was shown on here by a significant amount. When I went to pickup the car I had to wait in line for 20+ minutes despite there being 2 people ahead of me.

Alamo

8.4

Very good

67 reviews

Cleanliness

8.7

Comfort

8.5

Pick-up/Drop-off

8.6

Value for money

8.1

One location in Sacramento

Show locations

Locations in Sacramento

6327 Aviation Dr

+1 833 823 5641

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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Reviews

10.0 Wonderful

Apr 2024

Excellent

4.0 Mediocre

Jan 2021

Cons:

The car smelled smoky inside. Alamo should have cleaned and aired out the car a few times before renting it again. It smelled like they tried to clean it, but it wasn't enough

9.2 Wonderful

Apr 2017

Pros:

Nice car with all the latest bells and whistles

Cons:

$72 per day is unreasonably high.

8.0 Very good

Apr 2017

Pros:

Quick rental process

Cons:

Mini van or pick-up truck were the only option. Traveling alone for business these options were not too appealing

8.0 Very good

Apr 2017

Pros:

i like the easy of getting the car. the guy that checked us in to get the car was ok. the drop off was much friendlier. the ease at dropoff was very easy. Brian

8.0 Very good

Apr 2017

Cons:

Had a smell when we picked up.

National

9.4

Wonderful

No reviews available

Cleanliness

9.6

Comfort

9.6

Pick-up/Drop-off

9.6

Value for money

8.8

One location in Sacramento

Show locations

Locations in Sacramento

6327 Aviation Dr

+1 833 823 5642

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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1336 travelers who rented a car in Sacramento gave the car agency they used an average rating of 6.8

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