Pros: -It was the cost quoted online (broke out what was car rental and what was taxes - I declined insurance so had no cost for that).
-The gentleman at the drop-off location at the airport saw I was about to struggle and assisted me with my 4 large bags (I was moving to another country). I thought that was really above and beyond what they had to do.
Cons: - Guy ahead of me had debit card and they do not accept that - I think that should be better advertised.
-Car was jerky when idling (may have needed to be serviced)