Cons: The car gas tank was 5/8 full upon pickup, but the card said it had a full tank because we were registered for a car with a full tank and given the key for a car with 5/8 tank. Because the documentation was not corrected at time of pickup we were charged $50 extra for gas at drop off.
Apr 11 2016
Pros: -It was the cost quoted online (broke out what was car rental and what was taxes - I declined insurance so had no cost for that).
-The gentleman at the drop-off location at the airport saw I was about to struggle and assisted me with my 4 large bags (I was moving to another country). I thought that was really above and beyond what they had to do.
Cons: - Guy ahead of me had debit card and they do not accept that - I think that should be better advertised.
-Car was jerky when idling (may have needed to be serviced)
Apr 12 2016
Pros: Easy service
Cons: I didnt like the fact that my deposit and rental charge of 642$ came out of my account and then an additional 400$ for the rental was taking out of my account also for 2 days then refunded back into it. Your company should not be allowed to withdraw an amount that isnt suppose to be charged!