Reviews for Budget in Sacramento
- All reviews 100%
Aug 6 2017
Look carefully at your bill....
Cons: I was charged for a full tank of gas, when I returned the car with a FULL tank. When I brought the car back, I was given a receipt. Often I do not even look at the receipt and just shove into my purse. This time, I looked and was surprised when the cost was $20 more than I expected. I looked closer and saw that I had been charged for a full tank of gas. I immediately asked the agent and he mumbled something about the charge being automatically inputted. I had to wait to have the charge removed. Not sure whether that is a scam just to get money out of unsuspecting customers or whether it was an honest mistake. Just beware!
Jul 28 2017
Pros: I could not book online with the AARP discount so finally called. It cost me $10 extra. They didn't have a car at the appointment time so the counter guy called me 45 minutes later and said he had a car. Turns out he gave me an ugrade so I wouldn't have to wait any longer. He was great.
Cons: See above
Jul 12 2017
SMF Airport Rental
Pros: The car itself: was neat, good mileage, comfortable features!
Cons: Had to wait in line for 90 minutes due staff at lunch and not adequately staffed for Fourth of July weekend!
Jul 5 2017
Pros: Employees at both pickup in SMF and drop off in SFO were professional, friendly and quick. Great experience and a good value.