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Staff was excellent; very nice and helpful. Location was convenient. Room was clean. There was a $20 charge for the rollaway bed, and $25 charge for a late checkout (12 - 3PM). Bed was a little uncomfortable.
The room was spacious for one or two adults, furniture & deco were pleading & not garish. The bed was comfortable - no soreness & refreshed in the morning. The bathroom's great - double shower & a separate vanity station so 2 can easily share & get ready simultaneously. The office & housekeeping staff were very nice, informative & accomodating. My son is ending is undergrad time at UCSC & I'm sure that I'll be staying here again this summer as we transition him to his next academic pursuit. Parking spaces are too small - some are just silly access-wise. Also, access to the hotel is right on a roundabout. This is a pain in the ass & will confuse your GPS app :( More of a city problem (everybody hates the roundabouts) than a hotel problem but be aware.
Our accommodations were excellent. Since we were staying 6 nights I thought we should have received a cheaper rate for Saturday night.
Great location - quick walk to the water. Staff was great - friendly at check-in, brought us a crib for the little one. Pool and breakfast included. Obviously not a 5-star resort, but I would definitely go back for a nice, convenient place to stay in Santa Cruz
The location is fantastic, close to the beach and downtown. Love that they have bicycle rentals now. The staff is great, very friendly and professional. The pool is nice and clean. We stayed here 2 years ago and it seems to have gone downhill since then. The furniture was beat up, the linens soiled. It was a busy weekend in Santa Cruz and the rates were very high as well.
Close to the beach. Two wall plus didn't work. Strong smell of cleaning products. We had to air out the room. Asked for a quiet room but room was facing pool. Maid came in without us having a chance to respond to her one knock.
Only several minutes walk to the beach! The location is convenient and close to everything. We booked the king room with jetted tub. The room was very clean, I thought the layout was a bit odd but we managed and it actually worked out great! The bed was super comfortable! I'm sad we couldn't stay longer because the rain started to come in and we wanted to make it back home before the storm came. The pool area from where I could see on the third floor looked decent. Each floor had ice and vending machines which was awesome! I wasn't hungry so we didn't look at the breakfast options and I'm bummed I didn't. The staff were pleasant. Overall, we'd definitely come back! Well worth the money! The jetted tub were a little outdated but it was huge!
Convenience to the shore/boardwalk and wharf at Santa Cruz. Quiet, neat room with a comfy bed! Breakfast looked pretty bad with various machines for warming up packaged muffins, bad coffee or packaged waffles.
The beds were very clean and comfortable. The vending machines were broken.. The parking lot was full on a Monday night and the spaces are so small every car was double parked ( very frustrating). I especially didn't like how the hotel sat on a busy street corner. The pool area also closed very early, 9pm which seemed strange for a vacation town..
I had a great time in my visit to ocean pacific lodge the room was great the location is excellent the breakfast was filling and delicious No smoking rooms or designated smoking areas.
Free Parking in secure lot Room was too small for two people, no closet, no wifi when I checked in, no phone to call desk clerk (who wasn't on site) about issues. No elevator ( I have a mobility problem). Clerk answered my complaints with an attitude. I would not stay here again.
Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz I had trouble connecting to the internet.
The location and friendly service. Great experience. Will return in the future.
Close to boardwalk and beach
This place was clean, the beds were comfortable and the shower was hot! The hotel isn't much to look at from the outside but it was nicer than a motel 6 inside. The breakfast was lame but what do you expect for the price. There is an amazing bakery like two blocks away called Emma's good eats or something like that. The staff was a little irritated that we showed up late but other than that they were great.
We were here for a wedding, we had 5 rooms in this hotel alone. Two were really nice. Two of the rooms were large. The handicap room was awesome, plenty of space for grandpa to get around. Online prices were great. Pool was warm and clean. I would stay here again, but recommended booking online to avoid dealing with the staff. Overall was a decent place compared to others that I have stayed in, in Santa Cruz. Staff was unfriendly, the woman was better than the man however. the man kept interrupting the woman while she was helping us. When we needed an extra night on one room, they wouldn't match internet pricing for same room. When booked online, it let me add a rollaway bed to my room, but when I got there it was an additional $35 charge. One of our rooms had hair in the shower, and algae growing in it.
Good beds. Bath room sink did not drain, couldn't use.
Free breakfast Baby cockroach and ants inside room... YUCK!
On a family trip down to Southern California we were looking for a inexpensive motel to stay one night in. We found that in this motel. It looks a little rough on the outside but we were pleasantly surprised by how clean our room was. The room looked to be recently refurbished. The staff was friendly and helpful. The complimentary breakfast was simple, but good. If you're looking for a cheap room for a night of just passing through town, then this is perfect. The only downside to this motel was that our neighbors were coming and going all night. Luckily my kids are sound sleepers. Our bathtub was missing a drain plug. I was hoping to give my daughter a bath. When I called the front desk the man didn't seem too worried. He said he would bring one, but never showed. Also the beds were pretty firm, but for the price it overall was good.
The room was nice and turn down service was prompt and tidy.
Location, close to where family was staying at the Beach Inn. Tight parking, old dated rooms, limited tv channels, & no espn, small bathroom, shower, toilet.
So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome. Towels are too small
there was a microwave and a fridge. i loved that the place was very clean and the amenities were wonderful. i will gladly stay at this inn again.
Close to beach and pier Breakfast, beds & towels
Kindness and smile of the lady at the front desk The TV remote complicated and not user friendly. Hard to turn on and off or find right channels.
It is hard to park your car. But better than no place to park.
The location is great! Just one block from the wharf and the beach. Parking available at the hotel so no need to pay for parking at the beach. The parking lot of the hotel is on a steep hill. The hotel was older, but the bathrooms had newer tile.
The staff were pleasant and welcoming, which I find most critical to feeling comfortable. The bathroom felt very much enclosed with no window or mirror, which detracted from the room somewhat.
I liked how close it was to the wharf and the cliff There was no beach view.
Quick walk to pier and boardwalk! Quiet hotel, super friendly front desk. We would stay again.
The location was great! Just a short walk to the beach and the wharf.
It is barely a hop,skip, and jump from the wharf and beach. The staff was friendly and helpful. Next to an awesome pizza place. Clean, affordable and furniture was modern and new. Saved money by using the in room mini fridge and microwave for food. Fancy new door locks made the rooms feel very safe. The water color art in the room was terrible, so not my style No hairdryer in the room, though I am sure I could have gotten one if I had asked. But I brought my own. No in-room coffee, so I could only get my java fix at the continental breakfast.
Location location location!! The pillows were flat and uncomfy.
Staff was very friendly. Room had a comfy bed with 4 pillows, small but very clean bathroom, nice TV and a fridge and microwave. The room was very clean and smelled great. There were a few stains on the chair and bed skirt. Location was a bit farther from the boardwalk than I though but that was my lack of knowledge about Santa Cruz. Still definitely in walking distance just up a hill and around a corner a bit.
the location and parking a little overpriced for what you received...however, it was the July 4th weekend
Across from the beach. Continental breakfast. The Inn was dirty and not kept up. The pillows where misshapen from age, I slep with a shirt over it so my face was not on it. It was across from the beach. I feel the cost of the Inn I paid for parking.Because that was all that was worth talking about. I will not stay there again.Lucky we did not stay long.
This place was very close to the boardwalk and liked that it was so easy to find. Very clean and bill at the front desk was very friendly the breakfast was ok. This place was affordable considering we stayed during a week day I would definitely stay again. Limited parking in the garage but it was free parking.
Great Location. Nice staff. Clean rooms. Bed was a bit worn
Location, parking and price. Love it all !!!!!
I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us. The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.
Basic amenities. Good price. Great location. Internet was terrible.
I like my bed to be firm and the one I had perfect. The location is the winner especially if you have children and you want to be close to the beach Boardwalk! The room was just basic and a little small but did the job. I would stay again just for the location alone. Breakfast was minimal, room was a little to bright at night, noise from streets,
Somewhat friendly , we went to a concert at the catalyst and it was perfect in walking distance and to the boardwalk. Perfect if you staying for a night. The floors were filthy, my socks were black. The parking fees and other fees added on at time of check-in that weren't mentioned at the time of booking, I was not pleased about.
Internet access, location, parking Price could have been a bit lower
I loved the closeness to the beach boardwalk and the down town area is so close Seemed like it was a more of a permanent residence for some guests we had to switch rooms because they were being really loud and obnoxious and there was supposed to be no smoking and they all were smoking outside our room. Seemed to be in more of a "upcoming" neighborhood. There was someone with a yappy dog that wouldn't shut up all night. You had to pay for parking per night and then there was never any parking when you got there! And best of yet the owners didn't seem to even care! i would have paid more for something better not a good deal at all.
Fine basic hotel. We had a room overlooking small pool (no hot tub). Continental breakfast was basic but nice. Free parking a plus, but not a great great part of town. A little on the "seamy" side, it felt like, but that's the budget category, I guess.
Great location, easy to walk everywhere in Santa Cruz: the boardwalk, beach, cliff drive, downtown. The rest of the crowd staying there was a bit rowdy (it was Halloween weekend). At least we had a very quiet room tucked away in the back.
Great location near the beach, quiet, nice pool and garden area, comfortable and clean.
TV and internet didn't work.
Clean rooms with a flat screen T.V. HBO and WIFI. The walls were paper thin
I like to location from the beach and the hotel sersvice was great. I would stay at the hotel again and tell my friends about the hotel too.
Location--close to beach Room needs renovating. There are two big holes in the tile around the lavatory.
CLOSE TO WHARF AND BOARDWALK. BATHROOM DRAINS WERE PLUGGED. THE ROOM IS OUT DATED FOR THE PRICE. MOLD IN THE BATHROOM AND THE WALLS LOOK DIRTY. THEY CHARGED A PARKING FEE OF $10. DON'T UNDERSTAND WHY YOU WOULD HAVE TO PAY A PARKING FEE WHEN YOUR A PAYING GUEST OF THE HOTEL.
Very good location nothing in special
not much no ac ,not much hot water , no fridge, not responsive to fix things.
It was close to the beach/boardwalk. Rooms needed to upgraded. New coat of paint. New carpet. New drapes. New pillows (almost thin as paper). Office should be open 24 hours.
We hated everything , so dirty and nasty... Left at 530 in the morning to head home. Everything !!! Horrible!!
The only two things I personally liked about this hotel was its closeness to the beach and boardwalk area and that it was fairly comfortable and quiet What made this an overall negative experience was the fact that I spent 160.00$ for a night in a hotel that was worth 70.00$ tops
Room disgusting, heard another patron complain about bed bugs. Property was filthy. Breakfast was cereal and donut.
The Travelodge was only a few blocks from the Beach and Boardwalk. W/o air conditioning nor a fan, I was surprised that I had to walk to the opposite end of the property to borrow a small fan to get a little relief. Bed was hard and the pillows too small/thin. Staff did not address noisy "Partiers" outside outside their rooms past midnight until two guests complained. The low price appears to have attracted rowdy young folks drinking & smoking Pot etc. as well as families and law-abiding, respectful folks
The location was excellent and the sheets were clean. The lady at the office was very nice and I enjoyed talking with her. Not clean. The adjoining room was scary. We ended up moving the mattress to the main room. The toilet did not work. The carpet was old and ripped up. The walls needed painting.
The price was good but you get what you pay for. The whole place needs to be rentivated.
Lots of close businesses.... Clean A bit hard to find on my gps.
The price. The location. The staff were hard to find unless they needed to complain to their guests about something. Very unaccomidating to simple needs such as a working ice machine.
There was an indoor pool and very it was very close to the Beach Boardwalk. The room was quite dirty (stains on the bathroom floor and the carpet had a weird smell). There was no airconditioning in the room, and this was not mentioned in the website or by the hotel staff upon check-in. We had to keep the windows open the whole night and the noise from outside kept us up.
From the valet service with luggage assistance and parking, this was a superior hotel. The staff was knowledgeable and friendly. The ocean and beach view from the room was lovely, the rooms clean and bright, with the decor giving them a spa feel. The beds were comfortable and the shower had plenty of water pressure. Although we didn't eat there for every meal, given that there were several excellent restaurants in town, the hotel restaurant was elegant, providing good selection and prices for all meals, breakfast, lunch and dinner, and service was superior. This hotel is luxurious, and providing that one can afford it, I would consider it a destination hotel for Santa Cruz. We will definitely return to the Dream Inn on our next visit!
Quickness of check-in. Addressed by name was nice. Staff was excellent. None really.
Location a little pricey
We loved the design of the seventh floor, the view above the wharf, although it rained all day, the quiet place out of season. We didn't like the old fashioned air conditioner system, very very noisy.
Awesome view of SC Beach and Boardwalk...right on the beach.
Our Anniversary, very enjoyable. Still watching the charge to my credit card, it was submitted at full price. Still waiting to see if it gets to the price I agreed to (219.00 vs. 340.00)
location Bartender in restaurant acted like he didn't want our business; happy hour at bar did not apply to pool area
Great cusomer service. The room was super nice. Pictures did not do it justice.
We liked very much , and everything was graet. We suggest to have braekfast buffet all day.
Very pleasant, privacy, quite, nice staff
THe hotel was over-priced. There is no mention on the web page that the hotel is unattended both during the day and in the evening. I would never have stayed in the hotel if I was aware that a hotel charging excessive rates had no reception.
Friendly staff, home baked cookies, clean room with fireplace, DVD player, Eco-green, close to downtown and beach. They called ahead with instructions in case of late check-in after 8pm. Attendant picked up call after hours and offered assistance, overall great service. "Patio", which is a little table and chairs in the walkway in front of each room, and a bigger lounge area in the courtyard with fire pit was nice. Windows didn't lock. That was uncomfortable given proximity to downtown and SCs many shady characters roaming it, but the building itself is locked with keyed entry. Some wear and tear to the room, like a few large scuffs on the walls and cleaning wear marks on bath furnishings.. Cute and clean place but inside room and outside building just wasn't as polished as it appears in booking pictures. Easy fixes the hotel should invest in to polish it up for their price range. Limited parking, but parking spots become available at dinner time.
The rooms were modern and fun looking. Staff was very nice. Very close to the beach! We had to switch rooms after we unpacked due to the electricity not working. It was kind of a pain. I wish there was more of a breakfast, muffins and fruit was not enough for the kids.
Great location if you are visiting the Boardwalk. Room was clean, bright and comfortable. Organic soaps & shampoos. Wood floors, not questionable carpet. Decent continental breakfast. We will return! We didn't mind, but noise carries. You can hear the boardwalk rides while they are operating and probably due to the non-carpeted floors you can hear more sounds outside the room than usual.
Rooms were just remodeled and are very modern now.
Loved the hotel!! Great customer service and the room was very clean! Would definitely stay there again!
Everything was amazing definitely going back
Really close to beach. 2 min. Walk We have a 19month old son so we wanted a place to stay that was close enough to walk back to the Hotel if needed Kinda loud at night time with other kids and family's coming back from the beach. It's totally understandable. Kids are jacked up from a great time on the boardwalk! Didn't bother me a bit.
Very clean and they really payed attention to detail. The view was so pleasant. Loved the court yards just steps from the room. Beds were comfortable. Staff friendly and knowledgeable. Accommodated parking after check in so could run to the wharf before leaving. Cookies were very yummy. If you are a super healthy eater-breakfast would fit right in with your lifestyle. Found out they had cottages on the property and would consider for our next vacation. Room was right by traffic area and iron gate that you heard slam shut every time someone goes in/out-had early wake up time due to people leaving early and using gate-combine that with someone had very late check in time above us and you could hear their suitcase rollers and every step they took-didn't get to sleep as we had hoped. Would not stay in the room again-would pass on and try for another room location at their site.. Even after arriving early check in and waited for room requested not to be in this type of room-still was given high tragic area-we were told only 2 rooms to choose from-since the room we were at was the closet to the area-no other room could be closer. Would have like to have the other room away from the gate as requested.
Loved the location, charm, updates and view. Our room resembled a studio apartment with a refrigerator, stove & kitchen area. We will definitely come back for longer stays with the kids and save money by having the kitchenette. The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.
Location, location, location and comfort. People next door extremely loud at 5am and no bedside lamp.
Location The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.
The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.
great location terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view
I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.
Great location, nice terrace but needs updated furniture. Staff was friendly and the rooms were clean. Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.
I surprised my husband with a quick getaway to Santa Cruz and booked a room at the Casablanca. I was shocked to find out how close to the water it was! With the warf on your right and the Boardwalk on your left, our stay was complete with the Casablanca on the Beach! We could walk right down to the water or any shops or restaurants. Our room was a family room with a cute living area we could see the water from and a private room in the back. The decor was vintage yet updated and it was fairly quiet. They even had a great little continental breakfast- not the typical stale bagels and coffee! We will definitely be coming back :)
The location of this low budget motel was nice! We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.
Close to beach and board walk great room for the price staff very friendly nice place
the location is close to the beach the continental breakfast is a joke. they really need to upgrade.
The front desk receptionist Antoinette was helpful & friendly. The hours of breakfast...perhaps could extend for late risers. The price was a bit high for what you get. Other lower budget hotels in general vacinity were similar as far as rooms & decor.
It was so nice being in walking distance of the beach. It's all about location. The rooms were comfortable and clean. Close to dining locations.
When asking about a government worker discount over the phone a gentleman was very rude and unaccommodating.
This hotel is close to the beach and good dining locations. The bed was not the most comfortable but the room was clean.
Location The neighbors were partying all night and we tried to call the front desk but our phone did not work. We then called the front desk from cell phones and no one was available. Incredibly restless night. We spoke with them and they quieted down but certainly no staff available and functionality in room limited.
They didn't have a queen when i made my reservation that's what i booked so they upgraded us to a king at no charge and offered to give us better rates when staying with us again. The fan in the bathroom was super loud. Ran out of toilet paper in the room halfway through the night.
Honestly not much of anything. It was a rip off. Upon check in we were told they were in the process of renovating. Which is much needed!
The location to the boardwalk Dirty, and they are remodleing during early AM and into late PM. the bathroom sink was stinky
The reviews weren't kidding when they said it was across the street from the boardwalk! less than five minute walk. Beautiful sunny day made the motel's ocean mural so pretty. I was only there for a day and it was a 15 minute walk to the Pacific Ave where there were stores, restaurants and Catalyst (where we saw my boyfriends favorite band D.R.I). overall great experience. If you're not picky and just want a place to crash, this is for you! nothing really
It was right in front of the beach. Not at all what I expected, walls were very thin and we did not get a good night sleep, we could hear people on both sides of our room and on top of our room.