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Across from the beach. Continental breakfast. The Inn was dirty and not kept up. The pillows where misshapen from age, I slep with a shirt over it so my face was not on it. It was across from the beach. I feel the cost of the Inn I paid for parking.Because that was all that was worth talking about. I will not stay there again.Lucky we did not stay long.
I like my bed to be firm and the one I had perfect. The location is the winner especially if you have children and you want to be close to the beach Boardwalk! The room was just basic and a little small but did the job. I would stay again just for the location alone. Breakfast was minimal, room was a little to bright at night, noise from streets,
I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us. The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.
This place was very close to the boardwalk and liked that it was so easy to find. Very clean and bill at the front desk was very friendly the breakfast was ok. This place was affordable considering we stayed during a week day I would definitely stay again. Limited parking in the garage but it was free parking.
Basic amenities. Good price. Great location. Internet was terrible.
Location, parking and price. Love it all !!!!!
Great Location. Nice staff. Clean rooms. Bed was a bit worn
It is barely a hop,skip, and jump from the wharf and beach. The staff was friendly and helpful. Next to an awesome pizza place. Clean, affordable and furniture was modern and new. Saved money by using the in room mini fridge and microwave for food. Fancy new door locks made the rooms feel very safe. The water color art in the room was terrible, so not my style No hairdryer in the room, though I am sure I could have gotten one if I had asked. But I brought my own. No in-room coffee, so I could only get my java fix at the continental breakfast.
The staff were pleasant and welcoming, which I find most critical to feeling comfortable. The bathroom felt very much enclosed with no window or mirror, which detracted from the room somewhat.
Staff was very friendly. Room had a comfy bed with 4 pillows, small but very clean bathroom, nice TV and a fridge and microwave. The room was very clean and smelled great. There were a few stains on the chair and bed skirt. Location was a bit farther from the boardwalk than I though but that was my lack of knowledge about Santa Cruz. Still definitely in walking distance just up a hill and around a corner a bit.
Quick walk to pier and boardwalk! Quiet hotel, super friendly front desk. We would stay again.
Kindness and smile of the lady at the front desk The TV remote complicated and not user friendly. Hard to turn on and off or find right channels.
It is hard to park your car. But better than no place to park.
The location is great! Just one block from the wharf and the beach. Parking available at the hotel so no need to pay for parking at the beach. The parking lot of the hotel is on a steep hill. The hotel was older, but the bathrooms had newer tile.
The location was great! Just a short walk to the beach and the wharf.
Location location location!! The pillows were flat and uncomfy.
the location and parking a little overpriced for what you received...however, it was the July 4th weekend
I liked how close it was to the wharf and the cliff There was no beach view.
Quickness of check-in. Addressed by name was nice. Staff was excellent. None really.
Awesome view of SC Beach and Boardwalk...right on the beach.
Our Anniversary, very enjoyable. Still watching the charge to my credit card, it was submitted at full price. Still waiting to see if it gets to the price I agreed to (219.00 vs. 340.00)
Great cusomer service. The room was super nice. Pictures did not do it justice.
We loved the design of the seventh floor, the view above the wharf, although it rained all day, the quiet place out of season. We didn't like the old fashioned air conditioner system, very very noisy.
From the valet service with luggage assistance and parking, this was a superior hotel. The staff was knowledgeable and friendly. The ocean and beach view from the room was lovely, the rooms clean and bright, with the decor giving them a spa feel. The beds were comfortable and the shower had plenty of water pressure. Although we didn't eat there for every meal, given that there were several excellent restaurants in town, the hotel restaurant was elegant, providing good selection and prices for all meals, breakfast, lunch and dinner, and service was superior. This hotel is luxurious, and providing that one can afford it, I would consider it a destination hotel for Santa Cruz. We will definitely return to the Dream Inn on our next visit!
We liked very much , and everything was graet. We suggest to have braekfast buffet all day.
Location a little pricey
location Bartender in restaurant acted like he didn't want our business; happy hour at bar did not apply to pool area
Everything was amazing definitely going back
The rooms were modern and fun looking. Staff was very nice. Very close to the beach! We had to switch rooms after we unpacked due to the electricity not working. It was kind of a pain. I wish there was more of a breakfast, muffins and fruit was not enough for the kids.
Loved the hotel!! Great customer service and the room was very clean! Would definitely stay there again!
Rooms were just remodeled and are very modern now.
Great location if you are visiting the Boardwalk. Room was clean, bright and comfortable. Organic soaps & shampoos. Wood floors, not questionable carpet. Decent continental breakfast. We will return! We didn't mind, but noise carries. You can hear the boardwalk rides while they are operating and probably due to the non-carpeted floors you can hear more sounds outside the room than usual.
Really close to beach. 2 min. Walk We have a 19month old son so we wanted a place to stay that was close enough to walk back to the Hotel if needed Kinda loud at night time with other kids and family's coming back from the beach. It's totally understandable. Kids are jacked up from a great time on the boardwalk! Didn't bother me a bit.
Very clean and they really payed attention to detail. The view was so pleasant. Loved the court yards just steps from the room. Beds were comfortable. Staff friendly and knowledgeable. Accommodated parking after check in so could run to the wharf before leaving. Cookies were very yummy. If you are a super healthy eater-breakfast would fit right in with your lifestyle. Found out they had cottages on the property and would consider for our next vacation. Room was right by traffic area and iron gate that you heard slam shut every time someone goes in/out-had early wake up time due to people leaving early and using gate-combine that with someone had very late check in time above us and you could hear their suitcase rollers and every step they took-didn't get to sleep as we had hoped. Would not stay in the room again-would pass on and try for another room location at their site.. Even after arriving early check in and waited for room requested not to be in this type of room-still was given high tragic area-we were told only 2 rooms to choose from-since the room we were at was the closet to the area-no other room could be closer. Would have like to have the other room away from the gate as requested.
This hotel is close to the beach and good dining locations. The bed was not the most comfortable but the room was clean.
When asking about a government worker discount over the phone a gentleman was very rude and unaccommodating.
Close to beach and board walk great room for the price staff very friendly nice place
the location is close to the beach the continental breakfast is a joke. they really need to upgrade.
The front desk receptionist Antoinette was helpful & friendly. The hours of breakfast...perhaps could extend for late risers. The price was a bit high for what you get. Other lower budget hotels in general vacinity were similar as far as rooms & decor.
It was so nice being in walking distance of the beach. It's all about location. The rooms were comfortable and clean. Close to dining locations.
great location terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view
The location of this low budget motel was nice! We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.
I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.
Loved the location, charm, updates and view. Our room resembled a studio apartment with a refrigerator, stove & kitchen area. We will definitely come back for longer stays with the kids and save money by having the kitchenette. The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.
Location The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.
Location, location, location and comfort. People next door extremely loud at 5am and no bedside lamp.
The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.
I surprised my husband with a quick getaway to Santa Cruz and booked a room at the Casablanca. I was shocked to find out how close to the water it was! With the warf on your right and the Boardwalk on your left, our stay was complete with the Casablanca on the Beach! We could walk right down to the water or any shops or restaurants. Our room was a family room with a cute living area we could see the water from and a private room in the back. The decor was vintage yet updated and it was fairly quiet. They even had a great little continental breakfast- not the typical stale bagels and coffee! We will definitely be coming back :)
Great location, nice terrace but needs updated furniture. Staff was friendly and the rooms were clean. Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.
The location to the boardwalk Dirty, and they are remodleing during early AM and into late PM. the bathroom sink was stinky
Location The neighbors were partying all night and we tried to call the front desk but our phone did not work. We then called the front desk from cell phones and no one was available. Incredibly restless night. We spoke with them and they quieted down but certainly no staff available and functionality in room limited.
It was right in front of the beach. Not at all what I expected, walls were very thin and we did not get a good night sleep, we could hear people on both sides of our room and on top of our room.
The reviews weren't kidding when they said it was across the street from the boardwalk! less than five minute walk. Beautiful sunny day made the motel's ocean mural so pretty. I was only there for a day and it was a 15 minute walk to the Pacific Ave where there were stores, restaurants and Catalyst (where we saw my boyfriends favorite band D.R.I). overall great experience. If you're not picky and just want a place to crash, this is for you! nothing really
They didn't have a queen when i made my reservation that's what i booked so they upgraded us to a king at no charge and offered to give us better rates when staying with us again. The fan in the bathroom was super loud. Ran out of toilet paper in the room halfway through the night.
Honestly not much of anything. It was a rip off. Upon check in we were told they were in the process of renovating. Which is much needed!
The Inn was beautiful and the staff made sure to make you feel very comfortable.
We were upgraded to a nicer room; the bathroom was very luxurious and the restaurant recommendation was spot-on.
Great location, super clean and friendly View was a little less than expected from our room
Beautiful building, superb location, great staff, excellent breakfast, the most comfortable bed I've ever slept in
This is a beautiful renovated house very close to the Santa Cruz Municipal Wharf and the beach. Everything is so nicely decorated, the furniture is beautiful, the bathroom is all marble. Breakfast is very good and for free. It was an excellent stay and we would have definitely stayed longer if we hadn't already planned our trip.
I like the place because it it not crowded knowing it has only limited rooms. The staff leaves at 8pm making the stay more private. The place was fabulous for the price. Greatly renovated. the room was a little small but it was very clean and have used more expensive items rather that cheap beadding in other hotals. Bathroom was with jetted tub which is another plus and room is very clean. So far, everything is perfect including the hearty breakfast. Only problem is room is a little cramped but it did not affect me anyway because it was still overall very good.
Nice hotel $25 extra a day for a child, when you are already paying $200+ a day is not nice
room excellent the breakfast was mediocre to say the least
atmosphere and comfort at the inn - nice decor scrummy cookies breakfast could be improved
The hotel was in an ideal situation and provided first class facilities for a small bed and breakfast type hotel
Right across the street from the beach? Boardwalk and peir. Super small rooms. Might be fine for 2 people but beyond 2 there is not enough room to mive around or even sit down. I usually stay at the dream inn which has much larger rooms. They cost more too though. To me its worth the added cost.
The rooms were adorable. Location ideal. POOL FREEZING. The staff assured me and showed me the boiler room where it said the pool was heated to 80 degrees. However the pool was COLD. The 5 year old who will swim for hours only lasted 20 minutes and then took a 20 minute shower to warm up. She has never done this before. The adults did not want to swim. We stayed at the pool side because the pool is a huge deal to us.
The people working in the office were supper friendly To many stairs to the beach, maybe not the best location for seniors or disabled.
The location is excellent--right by coconut grove. Check in was a breeze, the staff was cordial. Smell of the room. Other guests were very noisy, drug paraphernalia found outside of the room in am as we were leaving for breakfast.
Fridge and telephone did not work.
Comfortable bed. Bathroom, parking, it just felt dirty. No breakfast
Close to the beach.. When I first walked in the room there were peoples things eveywhere. Apparently the people staying there before checked out but left there stuff in the room. Had to wait an hour till the room was cleaned. The room smelled bad. There was no remote for the tv. The carpet was extremely dirty. There was no ac. Which is fine but the windows had no screens on them and someone could just reach in grab something from that window.
The location The hotel employee who checked me in could hardly speak English properly and had a hard time processing my reservation. He also started shouting at other guests. At least the room was kind of ok, as long as you don't expect much.
We were very close to the boardwalk and downtown. I wasnt to fond of the service. The rooms were also very small and not that comfortable for the price. It was over priced for sure.
The location was excellent and it had a very 50s beach ambience It had no coffee pot or air conditioner in the room. And little breakfast didn't start serving till 830
I loved the location!! Pretty much a block away from the beach. I loved that I could hear waves at night while I slept with window open. Awesome price. Room was clean. Kind of smelled of cigarettes :d but got used to it quick. Nothing some Febreeze can't fix. Check-in/check-out was fast and easy. Free parking/wi-fi available. The only thing that had caught me off guard was a fee for having extra people stay in the room. Even though the room was meant to sleep at least 4. I had a reservation for 2 ppl/2 queen size beds. There wasn't any warning about the fee on the website. So, I arrived with three friends and the clerk told me there was a $15 charge per extra person. Bummer.
The location, and the office person was really nice. The cleanliness was poor. The walls were dirty and the carpet was really stained.
The location was very close to the beach Service was poor checking in took ages, I hed to go back to the checkin desk on three different occasions to get my room card to work
Walking distance to Boardwalk, downtown and Pier Bathroom small and the recent remodel had over spray everywhere making it look "not" clean.
Location. Although there was a steep upgrade to the hotel from the beach, it was do able. Yes!! It was NOT a king size bed as described!!! Very disappointed.
The hotel is really charming. It's in a great location. I like that it's not a chain hotel.
Clean room. Prime location. Expensive. Housekeeping doesn't want to clean your room. Continental breakfast is terrible. Room is small.
The owners were very sweet and hospitable. The room was very dated, but still comfortable. Loved seeing the ocean through the sliding glass door! Great location for walking to downtown Santa Cruz or the Boardwalk. If you have noisy guests staying anywhere else in the hotel (like we did), their noise will echo. We made sure to sleep with the bathroom fan on to help drown out some of the noise. I'll mention again that pretty much everythign in the room is extremely dated, from the bathroom to the bed covers, but everything is functional.