Would you like to save as your currency permanently or for this visit only?
Only the view and nothing else ! not personal, too crowded. You can not unwind in this hotel. You have the feeling you are in a big train-station or airport. Long queue in the morning to be seated at the breakfast area. Certainly not for business travelers.
The pool and the view from our room nothing
It is a truely magnificent architecturally designed hotel. Because it is such a big hotel there are often queues for everything.
The pool area on top of the building My wife and I stayed in room 685 and the airconditioning unit was rattling like crazy (we turned the unit off as it was making so much noise.). We only stayed for one night and we arrived late and tired, so we did not complain then. I did mention it to the person who was helping us check out.
Location, layout and hotel facilities along with the staff are first class. Room had fantastic harbour/city views. It took hotel staff 1.5hours to actually prepare me a room despite a booking.com reservation and prepayment in full for the room - however compensation was given with $150 complimentary food/drink
The room was very spacious with a lovely toilet. Nice view from our hotel room and the skypark. Firstly, we were assigned to the wrong room, secondly, when we request to upgrage our room as we need a bath tub, we were told to wait for 10 mins but we ended up waiting for almost half an hour. And thirdly, as it's a bday celebration, we bought a cake along with us, later did we realise tt there is not enough space for us to keep even a small cake in the fridge, we seek the hotel staff for help but were told that they do not have chiller to help us keep the cake. It would be actually better if at such sitution, they could help.
very nice skypark in 57 floor, we can swim and enjoy singapore view. Also nice casino.
bathroom views the airport pick up didnt work, and the booking .com reservation was not available to ritz carlton on arrival
The location is so good. Staff is so helpful, courteous and sensitive. For example, when we asked the staff about the dinner firstly they warned us that the food of the hotel was not halal (islamic) although we didn't mean that.They provide everything in a hotel room that you might need.
clean, good food at restaurants,friendly staff,pool area, room of big size,staff are friendly to my children, close to shopping malls and other points of interest
1st class Hotel with extremely freindly and helpfull staff.Perfectly positioned for everything Singapore has to offer. Loved the experience and will certainly use this hotel again. Could not find fault with anything. Excelent!
The location, and very pleasant staff
Still the one of best in singapore Room, view, art display, staff...
they had an event at the pool saturday night and the entire sunday the pool was closed. reason: glass breakage... which is legitimate.. but only a reason to max close the pool until noon and have it back in safe and clean condition for aster lunch.
The friendly service of all the staff.
Very nice view arround Marina Area and room "51 square meters" dimendions are most impressive indeed. Also their services have been not known as "Ritz-Carlton" for nothing. Actual total charge for hotel accommodation was been slightly different.
The hotel staff were very attentive. Their club lounge is the best one that we have been too, really worth booking the room for the perks.
All the staff was perfect and a 5 stars service. I got a room close to the elevators, it was a bit annoying during the night.