| Economy | $36/day |
| Standard | $45/day |
| Full-size | $37/day |
| Minivan | $48/day |
| Full-size SUV | $63/day |
| Passenger Van | $64/day |
| Premium SUV | $86/day |
| Intermediate SUV | $40/day |
| Standard SUV | $48/day |
| Luxury SUV | $105/day |
Pros: Nothing
Cons: Their customer support was awful. They claim to have flexibility in the case of COVID, but don't allow any refund if you prepay for your car. When the event we were attending was canceled due to COVID, they wouldn't help us out at all. And when we tried to reschedule, we got slapped with a bunch of rescheduling fees. We had to go through their slow and unhelpful customer service people to move the reservation to an ambiguous future date in the hopes that we'll have need for a rental again sometime in the next year. It was a long miserable process and I won't be using SIXT ever again.
Pros: Great price.
Cons: Reservation pickup was for 11pm. Arrived at the airport rental center on-time and found the service desk had closed at 10pm. No communication about this whatsoever. We had to rent another car that night, which cost us double, bc we had no choice but to take what was available. Not happy.
Pros: the drop off was quick
Cons: The pick up took 45 minutes. there was one person at the counter with only 5 people in line
Pros: Staff was friendly, but not overly helpful.
Cons: Location not staffed. Had to go to garage pickup to be helped and computer did not function correctly, so they could not produce a contract to review and sign.
Location manager was very helpful and easy to work with.
Cons: Arrived on time to find no cars at Atlanta. Guidance from the supervisor was call the toll free number, Cancel the reservation and try another provider. When I saw a car arrive for turn-in, I asked if I could wait until it was prep’d and took that route, 2 hours later, was able to head out. Had confirmation # for a car, seems odd they couldn’t maintain an inventory but told this is not uncommon for most carriers in Atlanta...2 days into visit, supervisor called, apologized, & offered a 10% discount of my charge...all good.
Pros: The vehicle was close.
Cons: The car was not clean and not close to the level of car indicated. The car had 5500 miles on it and was filthy inside and reeked with Smoke, and Marijuana.
Cons: should have received a full refund - will never use this company or site again
Cons: Better customer service. Just horrible
Pros: Manager at Atlanta Airport had the worst attitude. Her customer service was beyond appalling.
Cons: I understand everyone is under a lot of stress due to Covid, but she didn’t seem at all concerned about my complaints. Not sure anything can really help. Perhaps retrain her or get rid of her.
Pros: Staff was amazing and really friendly...
Cons: Overall great experience
Pros: Everything was very smooth. Loved the Volvo.
Pros: Horrible experience I paid with my debit card for my rental online for the entire purchase. When I get to the facility to pick up my car they tell me that I need to charge my credit card for the rental even though I already paid for it with my debit card. I told them that they can put my credit card on file but they are not about to charge my credit card when they tell me that the billing company is a separate company so they won’t be able to refund me what was charged on my debit card. Still waiting for refund of 163 dollars for a car I was never given.
Cons: Everything
