Book Alamo car rentals in College Park

Cons: Car was not clean at point of pick up

Cons: Somewhat light during some gusty winds experienced on the freeways

Cons: Very long line at the counter for a prepaid rental.

Cons: I paid for an update grade to the rental vehicle, additional $12.00 for nothing. The SUV was not properly cleaned inside, there were white big stains in all of the back seats. There were at least 7 crayons under the driver seat and floor board. I did not have time to return the vehicle due to a standing appointment. When I returned the vehicle the lines were super long and other people standing in the lines therefore you could not pull up and park until other customers moved their luggage out of the way. UNORGANIZED AND UNPROFESSIONAL.

Cons: There was a point where I was told to pick a car, but not given the paperwork for it. We had to handle it while in line at the exit.

Cons: The pickup process had too many steps and the desk clerk was not personable or professional.

Cons: Some cars in my category smelled like smoke.

Cons: Car was in awful shape!

Cons: I like everything

Cons: Dealing with the people on Atlanta at the airport.

Cons: False information was provided during time of reservations. I reserved a car rental under my name and paid for reservation under my significant others credit card. The charges went through on the card on day of reservation. However when I arrived to pick up my car I was told I was suppose to pay with a credit card that matched my name. I asked to have my reservations canceled, however, Alamo stated I needed to call third party. I tried multiple times to contact the third party however it was an automated system. Once I finally got through, they told me I needed to speak to an Alamo representative.

Cons: More options should be available, when I landed at alamo, I only had 3 cars to choose, after 15 mins or so, I wasn't able to decide which one to choose, then came a mid size suv, I was more than happy to select it.

Cons: They refuse giving to me and mi wife the car we payed and reserve since we payed with my wife. Card . Not so. Welcoming custmer service and not helpful at all We went to tryift and got better deal With amazing. Fast service

Cons: Wait at the reservation counter was long.

Cons: Alamo did not have a vehicle for us, despite having made the reservation a month in advance. We were forced to wait 4 hours for a vehicle.

Cons: The price was a little high.

Cons: The dropoff was a horrible experience here in Dallas. There is no where for the accompanying car to park while the rental is being returned. There is a tiny sign that says "other cars no entrance" (to that affect). But it doesn't tell you where to wait while the rental is being returned. Only an employee yelling "don't come through this entrance". Must say returning the rental was a fast process.

Cons: Out of cars although Reservation had been made, put me on a waiting list, promised to call when a car becomes available, but never called back I came back next day to find by then they have cars

Cons: I had to go across airport to finally get there, stood in line just to find out since I was going one-way I had to use a major credit card. I had been in Montana for a while card was at limit and they would not take a bank card. I had to go back to the other side of airport purchase an airline ticket to get home. Bad experience!

Cons: Had reserved an intermediate but received a Hyundai Accent sub compact instead as that was all that was available at the time. We made it work but should have received a discount. Receipt # is RA # 284523965. I would appreciate Customer Service looking into this as I usually use Alamo.

Cons: Even though the company had taken the money from my account, when I got there to pick up my rental vehicle, I was told they had no vehicles available and that I should go back to the company through whom I booked the car and tell them I was denied service. I am still waiting for a refund

Cons: There was not a car for me to rent at 10:30 at night when I arrived in Atlanta. Some story about people not returning cars and no cars left because of the weather. A reservation should be a reservation. I put my name on a list and was to be called when one returned. Had to ride Marta at 1:00 AM and then Uber to the house. Woke up and still didn't have a car. Finally found one with Sixt. Thank you, Sixt. It's been five days and I still haven't received a call that I have a rental car for me. Of course, my trip is over and I'm back in Dallas so I don't need it any more. Not a stellar experience to say the least.

Cons: Alamo overbooked their cars due to a gold tournament so when we showed up they had no car for us and couldn't tell us when they would have one.

Cons: Return, pick up fast and easy

Cons: I was not able to rent the car because they do not accept debit cards for one way rentals. This was very frustrating.

Cons: When picking up the car, the woman at the counter insisted that the car we had reserved would not be comfortable for more than two people, that it would not have cruise control, and there would be no place to plug in a phone, all which were outright lies. She also insisted that it would be against the Georgia law for me to not get their liability insurance, which I've also verified is not true. My own car insurance covers me driving other cars, as most insurance policies do, as well as being covered by the insurance from the credit card I used to make the reservation, and I also paid for the extra insurance when I reserved the car. The woman still continued insisting that it was against the law not to get her insurance. When I got down to the car, the car had hail dents on almost every body panel. The guy giving out the cars told me to tell the woman at the exit, but when I did, she was getting annoyed that I wanted to document the damage.

Cons: Convent and easy process

Cons: Pickup was a bit chaotic as we were supposed to choose a car in the Economy class and people were snatching them up. We got the last car as the attendant returned it to the pool. Also there was no gas station available close to the airport.

Cons: Dealer window-sticker residue hadn't been removed so the passenger side window "clunked" when rolling down.

Cons: If you book with a credit card and don't bring that specific one with you. They make you call priceline or whoever it went through. When you call them the send you from automated computer to automated computer only telling you to go online and do it followed by them hanging up. Extremely frustrating

Cons: I was charged way more than I was quoted for I will never get a rental this way again.

Cons: Assistance to terminal for handy cap not available at car turn in as other rentals car co. will drive you to gate. Wheel car assistance eventually made available but took too long. Longer delays to car at RCC because of bridge construction.

Cons: I didn't like the overall wait time was horrible. I waited in line to pickup my car over 30 minutes. Then once I picked up the car I had to wait over 30 minutes to exit. Also the car didn't drive very well and felt every single bump when driving the car

Cons: Upon return there was not an agent available to check us back in and there ended up being quite a line up.

Cons: i did not like tha fact that they could't process my rental reservation. It was a prepaid reservation, they asked for the card that i used to make the rservation, whichi I did not have with me at the tme. Then, they made pay again for the reservation, they could not cancel the first one so I ended up paying twice for the same reservation. They also did not process the reservation the right way and I had ti pay an extra fee at the end of the 2 days rental period. I would like a refund.

Cons: NA

Cons: N/A

Cons: It took more time that I anticipate , when I went to the desk they tell me that the insurance I purchase on line din't include collision that I had to pay another insurance . they send me to the parking lot looking for compact Chevy at employee point me to the row of car to chose no Chevy only Kia and Hunday I din't really care but I felt confuse. the firs time I brake in the Highway a battle of water roll of under the seat .

Cons: Not Alamoe's fault, but renting a vehicle at ATL is a real hassle - LONG distance between terminal and car facility - not easy with luggage and golf bags in tow. Most places drive you that distance either in a shuttle bus or via a golf-like cart. Someone needs to re-think that whole set-up!

Cons: The pickup situation at the Atlanta airport is a nightmare.

Cons: The rental care company, Alamo charged me more money at the counter when I picked up the car. I booked the rental through Kayak at a pay up front option and then the price doubled at the counter. Unbelievable.

Cons: Instructions to find car incomplete due to closed walkway. Only 4 cars in compact row. Mini van, keep, truck and economy car. Drive out was exceptionally long as only one booth was open and car in that slot was not moving. More than 10 cars were lined up from two directions.

Cons: Reservation lied; car was not available. It took another hour to find a car by asking bigger car rental companies. Clearly, the online reservation system has no sense of Alamo inventory, which really reduces its usefulness.

Cons: Everything was good, best experience I've had yet at ATL. Payless is worst, Advantage and National are good too.

Cons: Super expensive...

Cons: The set up at the Atlanta airport Was confusing but it's a large airport

Cons: When I called to verify if the car I was renting was located at the airport it was confirmed that it was but when I got to the airport the car was actually at a location downtown. I was able to rent a car by completing another reservation but the price was $10 more than my actual reservation price

Cons: Clerk at Atl was not very helpful. Didnt explain where to pick up the vehicle or the toddler's car seat.

Cons: The girl that directed me to the car once I got to the lot was rude and I think she rolled her eyes at me when I asked a question.

Cons: Nothing

Cons: pickup was fine

Cons: More people carry debit cards, these days, than credit cards, it's absolutely ridiculous not to accept them, Alamo. I won't ever consider a Alamo rental, again. First time...last time.

Cons: Was unable to pick up vehicle. Was asked for AARP ID-- never happened before.

Cons: Made a reservation with Kayak Christmas eve morning. When we got to the counter at ATL, we were told they did not have any cars except for pickup truck, which would be more. Eventually, after having to speak with a supervisor, we were given a Mustang convertible - a terrible car with limited visibility.

Cons: Ellos no me rentaron el carro porque mi licencia internacional no estaba traducida a ingles

Cons: We showed up just after midnight on a Saturday to learn Alamo's computer systems had just gone offline. On top of that, this is apparently a regular occurrence that happens every other Saturday night at midnight. Despite the frequency of these very inconvenient system downtimes, the customer reps were not at all prepared to handle it. They had to go find their manager who was either somewhere very far away or, going by the way he very casually sauntered in 25 minutes later, just didn't care that a line of 15+ customers were standing there waiting at 12:30am. The manager brought the manual forms required to allow transactions to proceed; for some reason they cannot keep these forms at the ready even though their systems are regularly offline. Once the forms were in hand, the transaction moved along fairly quickly and I was off to get my car. At that point, the lady outside asked me what type of vehicle I'd booked, never looked at my paperwork, and then brusquely pointed at a row of cars and said "Fullsize starts there.". Okey dokey. Then, I had to ask her to provide the 2 car seats I had also reserved for my 1 & 3 year old daughters. She brought these two ratty seats with straps hanging all over the place out of a closet and just thrust them towards me without a word. The straps were all kinds of tangled and disassembled and she provided no assistance or instruction whatsoever. It took me over half and hour to finally get them functional and safely installed. The car was fine, the return experience was fine, but the customer service we received at pickup in ATL was pretty abhorrent.

Cons: The self-serve kiosk rejected my first check-in after I completed the entire process up to the final step. It worked after repeating the process, but this was an annoying expense of time. When leaving the airport garage, there was a problem with the customer in front of me. It took several minutes to resolve, then several cars in my line had to back up to allow the car in front of me to back up and return to the parking area. The delay and situation could have been avoided if there was additional staff or better signs directing traffic. For a first-time renter, it wasn't obvious that there were multiple check-out gates open.

Cons: I had a hard time finding the area to rent the car,it took me ant the Uber driver 20 minutes to find the correct area after we got to the airport. Better signage would help.

Cons: lighter / outlets didn't work for charging phones

Cons: First time in Atlanta airport. Confusing for a first timer.

Cons: The customer service agent wasn't very informative .. she appeared to just want to get us out .. she didn't explain anything

Cons: Stow away seats.

Cons: Wilma at the rental Counter was extremely rude. She argued with me throughout the entire process to the point of insult.. Her final arguement was that 9am-9am is a 26 hour window .. I tried confirming / correcting that there is 24 hours in a day.. and if she meant that I had 26 hours in the rental agreement.. this just resulted in her gathering her personals, telling me I'm wrong and to proceed to the parking lot as she went home for the day. Parking lot crew was able to pick up the pieces and re issue my entire rental contract and get me in a vehicle and on my way.

Cons: Minimal Accessories

Cons: I had to drive

Cons: Picking up a car in the ATL car rental center is a nightmare!

Cons: The back seat had many stains. It looked like little children had experienced an extended road trip. :)