Reviews for Alamo in College Park
- All reviews 100%
8.7/10 Excellent
Based on 66 reviews
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8.3
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8.9
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8.8
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8.5
Recent reviews
Most recent
10.0 Excellent
Compact
Sep 27 2016
Pros: Amazing staff at airport
10.0 Excellent
Intermediate
Sep 19 2016
Great service
Pros: Customer service to dropping my car off was great
Cons: Nothing
8.8 Excellent
Standard
Sep 15 2016
Cons: Previous renter(s) smoking cigars in vehicle. Makes for a smelly car...
10.0 Excellent
Compact
Sep 12 2016
Pros: The overall service was excellent.
Cons: Customer service was good.
10.0 Excellent
Economy
Sep 12 2016
Pros: Everything was easy, never have any problems with Alamo.
10.0 Excellent
Economy
Sep 12 2016
Pros: Love the price, friendly staff, no hassel process and especially the opportunity to choose from a wide range of vehicles.
10.0 Excellent
Economy
Sep 8 2016
Pros: Car very nice the people help me good for Alamo
5.2 Okay
Compact
Sep 6 2016
Too expensive
Pros: The car was clean, we had the option of choosing whatever compact car we wanted
Cons: It was too much Money for a day rental, I rented for a lot less already
10.0 Excellent
Economy
Sep 3 2016
Pros: Every thing.
Cons: None
10.0 Excellent
Economy
Sep 3 2016
Friendly Customer Service
Pros: The ease and how quickly the process was.
10.0 Excellent
Economy
Aug 31 2016
I only rent with Alamo!
Pros: Everything! Customer service and my car
9.2 Excellent
Economy
Aug 30 2016
Pros: Ease of pick up.
Cons: I found there were many blind spots when driving the Jeep Compass.
10.0 Excellent
SUV
Aug 28 2016
Good price, good car
Pros: Easy pick up with pre-registration, car was better than expected. Nice experience.
4.0 Mediocre
SUV
Aug 25 2016
Cindy needs to be replaced
Pros: Nothing
10.0 Excellent
Minivan
Aug 22 2016
Great experience and high value for the money!
Pros: We liked how Alamo let us pick the vehicle from a group of vehicles in the class we rented from. This made it fun! We also liked the price, ease of pick up and drop off, and our vehicle.
Cons: Nothing
9.6 Excellent
SUV
Aug 19 2016
Rented a Rav4, Got a Mustang Convertible
Pros: Car Selection was sweet. Nothing like cruising around Atlanta in a black mustang convertible. Thanks Shellan!!
10.0 Excellent
Minivan
Aug 9 2016
Pros: They were very helpful. Liked being able to pick which vehicle we wanted from the type of vehicle we were renting.
9.6 Excellent
Full-size
Jul 25 2016
Very happy
Pros: Short line to pick up and drop off
Cons: Nothing.
10.0 Excellent
Economy
Jul 19 2016
Good experience. No hassles; appreciated
Pros: Efficiency of processing
Cons: N/A
10.0 Excellent
Standard
Jul 18 2016
Awesome first time car rental experience.
Pros: I had never rented a car before, so I didn't know what to expect from the process. The Alamo staff was so kind and helpful. The process was very quick. There was a wide variety of cars to choose from in our rental category. The car was spotless and beautiful. We rented the car for a very reasonable price, and returning the car was a piece of cake. I will definitely rent from Alamo again!
8.8 Excellent
Standard
Jul 14 2016
Pros: Professional service
Cons: Wait time was a bit too long
8.8 Excellent
SUV
Jul 12 2016
Pros: Efficient process and nice car - Jeep Cherokee
Cons: Car was not washed.
5.2 Okay
Compact
Jul 5 2016
Andreen was super sweet and helpful.
Pros: Andreen was super sweet and helpful.
She made up for what was a difficult to find and LONG wait. She was very sweet and made up for the frustration.
Cons: Hard to find and not convenient at all. Car smelled a little too.
10.0 Excellent
Premium
Dec 5 2015
Great
Pros: Great prompt customer service at ATL.
Car was new clean and more than we can ask for.
9.2 Excellent
Standard
Nov 30 2015
Overall- Great
Pros: Great customer service from Alamo. Great price. Nice car for the money.
Cons: The inside of the car was dirty.
10.0 Excellent
Intermediate
Nov 9 2015
Excellent customer service
Pros: Was provided a complimentary upgrade after my original rental smelled on cigarette smoke.
4.0 Mediocre
SUV
Oct 30 2015
Close
Pros: My flight was leaving at 5:20am I was at Almo car center at 3am a car was blocking the entrance. No sign to say please return all Almo car to (Any place) but nothing if was 4:30 before we got someone down there from Almo. All I have to say is never again.
Boston
8.0 Good
Intermediate
Oct 28 2015
Pros: Our car drove very smoothly and was very comfortable for our needs. We received the car very quickly and returned it quickly. The vehicle was in great condition and I got the one I requested when I booked.
Cons: I reserved the car via Kayak about a month ago and my estimated price was $211.00 and at check out my price was $321.00. I am on a budget and I think there should be a better means for estimates. This was over $100.00 difference. BUT the redeeming factor was the very helpful representative from Alamo; she refunded charges I didn't request. I felt like my representative with Alamo intentionally added an insurance charge I did not need.
9.2 Excellent
Full-size
Oct 28 2015
Alamo Experience
Pros: The front desk person was fantastic.
Cons: The car should have been much cleaner. There was also writing on the window of the driver side (white wax).
10.0 Excellent
Standard
Oct 27 2015
Excellent Customer Service
Pros: I rented the car on Kayak the day before my trip, the process was easy and when I got to the Alamo counter, the rental agents were quick and efficient. Junella was the gal that helped me out and was super nice and very helpful. The car I had was a Volvo and a sweet ride.
7.6 Good
Economy
Oct 26 2015
Service
Pros: Service
Cons: Exorbitant restocking of fuel cost and If you're late in return of vehicle customer /renter should be charged per hour of initial rental cost
2.0 Poor
Intermediate
Oct 26 2015
Cons: Will never use this company EVER
3.6 Mediocre
Premium
Oct 15 2015
Pros: Nothing. Basic rent a car procedures.
Cons: The options, how long it took (apparently the system kept crashing) and the customer service could've been better.
10.0 Excellent
Compact
Oct 12 2015
Inexpensive and easy!
Pros: I felt the whole experience was simple - show up, retrieve reservation at the computer station, print my contract, pick out a car, and go! The price was perfect as well.
Cons: There was not a negative part of the experience!