Sunnyvale Van Rentals

Cons: Some discrepancies with their billing system. On the computer it was $7-8 on top of final price. On their tablet, it was the exact price. When driving, can feel issues with gear change, acceleration/pickup etc with the car. This may be due to the wear and tear and different driving styles of previous renters. But never had any major problems or breakdown.

Cons: We received the vehicle with one of the tires having much less tire pressure and we had to go and fix the tire pressure ourselves. There was also old used bottles of water and mouthwash under the seats.

Cons: Welcome : I had to wait at pick up and quite an unusually long time at drop off. Employees are far from being warm and friendly ( very unusual in California) did just the bare minimum.

Cons: Longer than expected wait times.

Cons: Wait to pick up and drop off. No ride home. I walked home, several miles.

Cons: The shop was already closed at the booking time, and we could not get the card. Very unfortunate.

Cons: Car smelled heavily of marijuana. No other location had a swap out to help us when we called. Then we got a flat tire. Spare tire was also flat. They told us to go to the nearest airport and they would swap it out. Nearest airport said they had nothing. Then 2 hours away the next airport that originally said they had nothing offered us an upgraded car as compensation. Wish they had offered it originally.

Cons: Fast service

Cons: I don’t understand why rental was at noon when facility was closed. I had to pay 200 extra to change locations. It was a huge disappointment and hassle. I’m extremely dissatisfied.