Cons: I have to use a wheelchair I was left several times waiting with no explanation . Over all I was pleased with my flights but the wheelchair help was not to other standards of other airlines
Jul 18, 2016
Pros: Muy bien atendidos. Se mira el compromiso de la empresa por satisfacer al cliente. Vuelo en tiempo.
Cons: Nada que indicar.
Jul 17, 2016
Pros: On time, friendly crew
Cons: Regular food, no individual entertaining systems, seats not really comfortable
Jul 16, 2016
Cons: We were rerouted through Guatemala City due to mechanical issues and the replacement plane only held 50 passengers, but 95 seats were sold. This caused a HUGE delay in getting home. Instead of arriving home around 11:30 p.m., we got home at 5:00 a.m. the next day!
Jul 14, 2016
Need more time between flights
Pros: The new air plane. I loved the choices for games tv shows and movies. Remote control was cool.
Cons: The fact we had to wait/waste a WHOLE day to get a new flight. The fact that when out flight was missed we did not have any hotel to stay. Had to sleep in the floor. Need more connecting flights with sonnet times!
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