Reviews for Thrifty in Boise
- All reviews 100%
Apr 12 2017
Pros: They had great customer service and their rates are great!
Apr 8 2017
Horrible roadside assistance
Pros: Fast friendly service at the Boise, ID airport and Portland, OR airport offices.
Cons: Car had 2 tires wore down below the wear bars, plus 1 tire with a slow leak. Roadside assistance was HORRIBLE to work with. They "could not reach the local office", which meant they could not get a replacement vehicle for me. They were very rude, and insisted I keep calling back every hour until they where able to reach the local office. (I called the local office 3 times, and they answered every time). In the end, I just took 3 hours out of my day to drive to the local office and switch vehicles myself. I will say that the local office was incredibly fast, friendly, and accommodating. My only issue is with roadside assistance.
Apr 7 2017
Cons: Older dented up car with features disabled.
Mar 19 2017
Never do business with Thrifty
Pros: The car
Cons: The agent at the pickup counter at airport. The extremely high cost of insurance. We should have been told the cost in advance. Then we would have gone with another company we've used before.