Reviews for Thrifty in Boise
- All reviews 100%
Aug 8 2017
Gas receipt when turning car in?
Cons: I was told I needed to show a gas receipt for a station within 10 miles from the airport when I turned the car in. Ultimately, I wasn't asked for the receipt, but I was a bit nettled that the demand was even made. If the gas guage reads "full," what more does the company need?
Aug 6 2017
Pros: Car worked for what is was needed for and got us around Boise.
Cons: Car was empty when we picked it up. Thrifty let us return it empty, but it still meant that the first thing we had to do was get gas. There was candy and plastic wrappers on the floor in the back. Thrifty cars are the furthest from the doors so we walked a long ways looking for the car, which wouldn't have been so bad if I wasn't traveling solo with my two young kids.
Jun 9 2017
Pros: The car was as expected, clean and no issues with it. Price was great & pick up & drop off a breeze.
Jun 6 2017
Pros: Unfortunately we were unable to keep our reservation with thrifty because I was not aware before going to pick up our rental that thrifty only accepts major credit cards unless you are flying through the airline (I could even be wrong on this). However I will say that the the girl who's name I completely forget now, I am so sorry, that helped us was so understanding and sweet when dealing with us I so appreciated every moment of it. I do think that kayak/any other site that helps with car rentals needs to make this clear up front that you cannot use a debit/credit card but have to use a major credit card to rent a car through a company before they allow you reserve one with a debit card. It was my first time attempting through thrifty and honestly I will probably continue using Enterprise from here on out just because of that, but I will say for anyone else who uses credit cards regularly that the customer service I received in Boise at the airport was superb through this company
Cons: I am pretty sure I said above but what I didn't like was the fact that unless I was flying through the airport I wasn't allowed to use my dual debit/credit card to rent. I also thought it was silly that it would be an extra 13$ a day if I wanted my spouse to be able to drive along with me. Definitely think you guys should consider changing the spousal driver charge at the very least.