Thrifty Car Rentals in Boise from $20/day

10.0 Excellent

Economy

Jun 9 2017

Pros: The car was as expected, clean and no issues with it. Price was great & pick up & drop off a breeze.

10.0 Excellent

Intermediate

Jun 6 2017

Thank you

Pros: Unfortunately we were unable to keep our reservation with thrifty because I was not aware before going to pick up our rental that thrifty only accepts major credit cards unless you are flying through the airline (I could even be wrong on this). However I will say that the the girl who's name I completely forget now, I am so sorry, that helped us was so understanding and sweet when dealing with us I so appreciated every moment of it. I do think that kayak/any other site that helps with car rentals needs to make this clear up front that you cannot use a debit/credit card but have to use a major credit card to rent a car through a company before they allow you reserve one with a debit card. It was my first time attempting through thrifty and honestly I will probably continue using Enterprise from here on out just because of that, but I will say for anyone else who uses credit cards regularly that the customer service I received in Boise at the airport was superb through this company

Cons: I am pretty sure I said above but what I didn't like was the fact that unless I was flying through the airport I wasn't allowed to use my dual debit/credit card to rent. I also thought it was silly that it would be an extra 13$ a day if I wanted my spouse to be able to drive along with me. Definitely think you guys should consider changing the spousal driver charge at the very least.

8.4 Excellent

Economy

Jun 2 2017

Pros: Pickup at Boise was quick yet efficient. Customer service from Danielle was superior

9.6 Excellent

Economy

May 31 2017

Cons: Ended up with a full size pickup truck Was just a bit big but it worked out ok

9.6 Excellent

Standard

May 29 2017

Excellent experience

Pros: The ease of rental was outstanding

Cons: Not the most stylish car, but did the job just fine.

10.0 Excellent

Standard

Apr 12 2017

Great service

Pros: They had great customer service and their rates are great!

8.8 Excellent

SUV

Apr 8 2017

Horrible roadside assistance

Pros: Fast friendly service at the Boise, ID airport and Portland, OR airport offices.

Cons: Car had 2 tires wore down below the wear bars, plus 1 tire with a slow leak. Roadside assistance was HORRIBLE to work with. They "could not reach the local office", which meant they could not get a replacement vehicle for me. They were very rude, and insisted I keep calling back every hour until they where able to reach the local office. (I called the local office 3 times, and they answered every time). In the end, I just took 3 hours out of my day to drive to the local office and switch vehicles myself. I will say that the local office was incredibly fast, friendly, and accommodating. My only issue is with roadside assistance.

5.2 Okay

Standard

Apr 7 2017

Cons: Older dented up car with features disabled.

5.2 Okay

Economy

Mar 19 2017

Never do business with Thrifty

Pros: The car

Cons: The agent at the pickup counter at airport. The extremely high cost of insurance. We should have been told the cost in advance. Then we would have gone with another company we've used before.

2.0 Poor

SUV

Mar 19 2017

Cons: Computers at thrifty were down when I got to the desk causing a mix up that charged a large amount to my account. Would not rent there again.

2.0 Poor

Standard

Mar 8 2017

Worst promotion I've been a part of

Pros: And that includes crystal clear pepsi.

10.0 Excellent

Standard

Mar 6 2017

Great experience

Pros: Thrifty representative at Boise airport was prompt and very friendly.

2.0 Poor

Standard

Mar 2 2017

Unable to provide me a car

Pros: Nothing

Cons: When I showed up, the credit card reader at the desk could not read my card. The agent said to swipe it again, about 20 times. I asked if he could manually type in the number, and he said no. "Thrifty doesn't allow me to." There was no solution provided or available. I walked to the next desk, Hertz, and rented from them, using the same card, with no trouble at all.

8.4 Excellent

Standard

Mar 1 2017

insurance is too expensive

Pros: Friendly staff, clean car and easy pick up and drop off

Cons: Insurance for damages of theft is too expensive

7.2 Good

Standard

Feb 26 2017

Skateboard for a car

Pros: We took the special car rate. Thought it was still for a medium size car, but it turned out to be a KIA munchkin car with little to no trunk space. Glad we only had carry on.

Cons: Car wasn't what I expected. Not a great savings. Also didn't enjoy how the clerk kept pushing us to spend more money.

4.4 Okay

Standard

Feb 22 2017

Did not get what I reserved

Cons: The "deal" I got through Kayak was no deal after all. I had selected the option for the full size car and what I got when I arrived at the counter was the smallest car and the last car in the lot. The agent told me that the deal I booked was not for a full size car and none were available . Will not use Kayak to book a car again.

10.0 Excellent

Compact

Feb 7 2017

Easy process

Pros: Easy pick up & drop off. Convenient. Very good price point.

10.0 Excellent

SUV

Feb 7 2017

Easy & reasonable cost

Pros: Rented an SUV for a winter trip. Process was easy and went smoothly. SUV was located at the airport, making it a quick pickup. SUV was clean.

Cons: Additional insurance was expensive- and not quite sure if we needed to purchase it- but we did.

10.0 Excellent

Economy

Jan 23 2017

Boise Thrifty has the nicest people

Pros: I liked how personal and pleasant the front desk gal was. We visited and without me asking, she found a nice upgrade in my car fort the same price as the smaller one. Returning the rented car was pleasant, and with an extra touch. When I returned the car, the agent looked at my record and wished me belated happy birthday, notes from the front desk agent must have given those details.

9.2 Excellent

SUV

Dec 12 2016

Cons: No attendant at drop off.

2.0 Poor

Compact

Oct 20 2016

No cars available, rude and unhelpful

Cons: When I arrived there were no cars available. The woman told me I may be waiting a couple hours and suggested I look elsewhere. She did not apologize for the inconvenience nor offer any assistance. I ended up renting from Avis after the man from Budget helped me find an affordable rental.

2.0 Poor

Standard

Oct 19 2015

Didn't have the Suburban that I had reserved I h

Pros: Nothing

Cons: They didn't have the suburban that I had reserved and needed. They offered me an ECONO Van with aged and worn tires! Wow.... I had to go to Hertz!

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