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5.9
Long waiting time at Hertz Lisbon AirportReviewed Aug 29 2021
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10.0
Pros:easy to use - friendly staff - helpfulCons:telephone -Reviewed Jul 6 2021
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6.4
Pros:He staff members were competent and professional.Cons:The original car supplied was smaller than expected for the category. I had to upgrade to fit people/luggage and the upgrade cost was almost as much as the original rental. However, the upgrade was minimally larger and definitely not worth double the cost. That situation was/is infuriating.Reviewed Jun 21 2019
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