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10.0
Was great. The person that delivered and received he is a greatest gentleman very nice person JUSTINReviewed May 31 2023
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2.0
Return was easy. Folks in lot were very friendly. I requested GPS. Did not get it. Pickup staff was unhelpful and condescending with obvious untruths. He acted like he wanted to say “Don’t make me think how to help you.” Price for 10 days was exorbitant! I had no other option but to take it. What happened to $25, or even $35 a day? My rental was almost twice the price of my flight! I chose the 10 day stay because the flight was cheaper, not knowing I was going to be slammed for the rental for a longer stay. Deposit added to my credit card, an expense I did not expect. I’ve never had to pay a refundable deposit before with other rental companies.Reviewed Jul 27 2022
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3.6
Pros:NothingCons:My car wasn’t ready. Very poor customer service. Waited 45+ minutes on a car with a huge crack in the windshield and needed an Oil change. I will never use thrifty again.Reviewed Sep 28 2020
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2.0
Cons:Their customer service is horrible. I had to cancel my reservation and get a car from hertz because thrifty closed earlyReviewed Jan 28 2020
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6.0
Pros:Staff was not particularly friendly, very matter of fact, almost short with you, if you had a question.Cons:They did not have the car class that was reserved, then insulted my intelligence by trying to give a compact SUV as a substitute for a full size. I paid in advance.Reviewed Jan 22 2020
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2.0
Cons:We were arriving at 11:45 and they close at 11. Why can you make a reservation and find out they were closed? Glad there was a Uber that Kate.Reviewed Jan 6 2020
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9.2
Pros:Kind efficient staffCons:Per hour payment for rentals between whole daysReviewed Nov 9 2019
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10.0
Cons:N/AReviewed Oct 7 2019
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10.0
Cons:Keyona was amazingly helpful and made it sooo easy!Reviewed Aug 12 2019
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2.8
the car I've reserved wasn't the one they gave meCons:reserved a 7 seats - they didn't have it they told me to come back the next morning and they still didn't have the carReviewed Feb 28 2017
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10.0
Pretty darn good. Wish the PPG for refueling wasnPros:Clean, well-kept, performed perfectly. You might consider letting people know how to access the trunk of vehicles if (for instance) the keyfob doesn't actually open the trunk and (for instance) the interior trunk button doesn't do so either (as was the case with the vehicle I rented) since they'll probably make use of it at some time.Cons:The refuel price per gallon is rather ridiculous. Sometimes people just run out of time and can't refuel the car. A base cost to refuel + much lower price-per-gallon would be much better overall. (This, alone, would be the only reason I'd look at a different company to rent from in the future.)Reviewed Oct 26 2015
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