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8.0
Everything was awesome except for the car being super dirty on the outside. Made it hard to check for any dings in the beginning.Reviewed Jun 5 2023
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2.0
We waited an hour to just get to the counter. Then another 45 mins to get the carReviewed Jun 5 2023
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2.0
I booked a regular gasoline run SUV with thrifty and upon arrival I was told I booked an electric small sedan. Not only was there no consolation for this error, I was asked to pay an additional $450 to get what I originally ordered. I had to settle for a gas run sedan and still had to pay an additional 300$. Making what I originally paid for ($250), to almost double at over $500. Very unhappy with my experience.Reviewed Jun 5 2023
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2.0
The wait time to collect the car was over an hour long before even seeing an attendant. The room was jam packed with people, and the whole experience was stressful and chaotic. We nearly missed the appointment we were trying to make due to the delay in picking up the car. The attendant seemed overly pedantic, and dragged the process out when we declined the offered additional insurances, as we already had coverage in place. We also were allocated an electric vehicle, which I would not recommend for a short term booking as the hassle of charging the car added extra stress and time to the day. The actual car was fine and the drop off was easy, but I would NOT recommend this service at LAX. I have rented from thrifty in other locations with no problems at all.Reviewed Jun 4 2023
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8.0
Great, newer car was the brand/model I reserved. The Fiat Panda was a hybrid with excellent gas mileage per gallon. Full to full fuel policy is fair. Staff was great on both ends.Reviewed Jun 4 2023
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4.0
Car was amazing. The process and price for rental was simply not good. Very confusing process, very expensive and unexplained charges/fees. Could have been so much better.Reviewed Jun 4 2023
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2.0
After making a long line they told me they overbooked and had no cars.Reviewed Jun 4 2023
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8.0
the line to pick up the car was terrible. the agents were working hard but there were noit enough of them. stood in line for two hours. other than that everything went well.Reviewed Jun 3 2023
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10.0
Everything went wellReviewed Jun 3 2023
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10.0
All good. Car was a little dirty but ok.Reviewed Jun 3 2023
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2.0
Car broke down. Tow driver took off with car and luggage stranding us in small town. Had to hire cab to get back to car rental and get bags. Was going to call police. We thought our baggage was stolen!Reviewed Jun 3 2023
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6.0
The final bill turned out 20% more than at the booking time. Total of $700 became $800 on different surcharges. If it was announced at the booking time I would rent a car with AVIS.Reviewed Jun 3 2023
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