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Foyer and breakfast was excellent position of hotel was very good in my opinion. Hotel room was cleaned well. My room was very small and looked and felt "old / tired" I was expecting a much better room considering it was 4 star hotel and the cost. It also claimed it had wifi in every room this was not the case. When I asked the receptionist he just shrugged his shoulders and said not every room had wifi. This was one of the reasons I selected this hotel.
I enjoyed my stay at the hotel,staff were very courteous & helpfull. Great variety both in the morning for breakfast & dinner at night. hotel was spotless, grounds very well maintained.
great location, very nice pool and grounds, nice rooms beds too hard, not enought english tv stations only news channels, gym equipment needs to be better maintained and oiled ( squeeks alot) area needs to be air conditioned, breakfast staff not personable at all,
the great attitude of the staff towards us,the poolside cafeteria and the quality of the food served reasonable prices having to leave as the hotel is closed till feb. next year
An spectacular location on the seafront offering a great standard of food and facilities. Providing that old-fashioned 'Service with a smile'.
We chose the hotel because of the spa facilities which we found to be just as they had been described. Excellent location right on the beach within walking distance of shops, bars and restaurants. Reasonable prices in the bar and restaurant. Staff were courteous, well informed and had language skills. The breakfast buffet was definitely "4 star" with a wide range of foods to suit even the most discerning palate however the cereals were unappetizing, otherwise everything was of the highest quality and abundant. The plastic card on the table stating that food should not be taken out of the restaurant was tacky and unnecessary. One last point the Spa should remain open on all day Sunday and and all other days. Our room 520 unfortunately had broken tiles on the terrace which were dangerous to our bare feet.
Location decor this hotel should be a 5 star. We thought that the staff could not be more helpful.We were glad spainish strike happened other wise we would have not have found hotel, This hotel was recommened my our friend and mary was spot on. Will stay again. Nothing
Spacious rooms, we changed from double standard to superior to have a seaview. Hotel was free with its bathroom amenities, for once enough towels available and cleaning very accurate too. Nice pool bar with lunch menu and staff. Beach service man very client orientated too. This al creates a nice atmosphere and made us feel welcome. The isolation rather poor, maybe due to all that marble? We stayed in the old building and the airconditioner was rather loud too. Had to switch it off in the wee hours to get some sleep. It functioned allright, though. We missed few hooks on the balcony to dry swimming gear. But maybe its because it would spoil the nice facade if clothes found hanging? The balcony ceiling being transparent...
Close to the beach. Nice pool Food was just O.K.
I thought the pool was excellent, and the hotel was just what we wanted. Nice rooms and good breakfast. The beds were a bit hard for my liking, but I had a nice sleep in spite of it.
The staff are always welcoming and pleasant when we stay there its like home from home
An easy place to stay ...... what I needed for a short break My first evening was in Room 101. Apart from being in dire need of decoration, the noise from the lobby area at the top of the stairs and from the lift shaft meant that I had little sleep on the first night. Although your staff were very courteous and moved me to a better room the next day, I do feel that I had been "stuffed" with 101 ...... there is no way that it is of the same standard as other rooms.
That it was on the beach Decadent!!!! Bed was uncomfortable and made lot of noise..... the staff were always in a hurry and just wanted to get rid of you, the people working at the breakfast were the same and had the ability at exactly 10:30 to start cleaning up breakfast and have everything cleared in 5 minutes, the food was horrible drivel (ie british food, beans on toast!) and the other "restaurants" around this hotel were just as bad and charged a shit load of money for the same level of food and terrible service. I cannot say more b/c I stayed there only as long as I needed to and left right after breakfast to better cities with better amenities. Well, in any case, I am not your customer.....you customer comes from the uk, cares less about food and culture.
The flexibility and excellent behaviour and service from all the staff. The selection and presentation of the food. The good atmosphere. Very good entertainment. It would have been nice if there had been more information about Torremolinos and the surroundings.
The Beach Location & south west facing room to catch the evening sun. I did not like the flies around the pool area, & also a fridge in the room would be good instead of a locked mini bar.
The nice reception when we arrived. The Bedroom we got with the seaview. The breakfast and then the accessability to the beach. No my daughter and I thoroughly enjoyed staying athe the Medplaya and hopefully I will stay there again soon.
The staff was very helpful and friendly. Our room urgently needed decorating.
The Hotel was clean, the staff friendly and helpful. Food was varied and very good and the Hotel was situated on the beach in a very good location.
Spacious hotel with large rooms in a great location Did not have a gym
Free breakfast was good.
staff very good nothing to much trouble for them very friendly, pool very good, room comfortable and clean, bathroom could do with a face lift but again very clean.
badly in need of an upgade,wall tiles in bathroom were cracked & rooms quite shabby.Towels were changed each day though, and although we were only bed & breakfast, that meal left a lot to be desired.
Closneess to railway and to the beach, Bed poor. Bathroom had mildew. Carpet sticky and very, very, old.
A low price hotel, but to suggest it is three stars is ridiculous. Two stars would be flattering. Selling it as a three star raises the guests expections and makes them feel very dissatisfied. On the plus side the front of house staff at reception were helpful and polite. Also the hotel has a garden and small pool, which are pleasant. The balcony was also pleasant, and the lift was roomy and worked well.Our return trip to Malaga airport was booked by reception at a fixed price of 18 euros. Which was fair. The buffet breakfast was a joke, with little to choose from. At least one guest brought in their own butter supply, as the hotel only had margarine. Twice, out of the six mornings we stayed, bread had to be sent out for. Someone even brought their own bread to toast. As for the bedroom, the carpet was filthy, and the bed sheets too small for the bed which had a plastic incontinence sheet over the mattress, insulting and irritating. The tv only had Spanish channels. In the bathroom there were bugs crawling on the floor, and the shower only had two temperatures - scalding and cold, and there was no way of mixing the two.
Space in room Food, lack of luxury, oldness
good room-size / really nice location 5mins from the wonderful beach / 20mins walking to the trainstation / good breakfast / rooms in the top 2 floors / really low price rooms at lower levels (we stayed at the top floor) / stuff was too cold and sometimes to less / poor pool-area
There was a good selection for breakfast. Very near shops, restaurants, and the beach. It was a little loud at night.
sevices and food no refrigerater in the room
good location, clean rooms, friendly staff
the accommodation is very well, very nice personel and good food no apply
The Half board Buffet was varied and excellent
great hotel no complaints at all
Perfect situated so close to the beach, restaurants and shops but still quite and private. Very friendly staff and all the facilities you need. . Parking is a bit expensive
Nice food, good service, Location close to the beach, but far enough away from the noice. plenty shopping posibilities near by.
nice staff, cheap price, free wifi in the lobby but not the room. this was not as nice I hoped. in fact quite poor. we were in a separate building not the main hotel. no soap. no shampoo. very bad bed, uncomfortable and saggy. I thought it was going to be 4 star, but it was more like something out of the 70s.
convenience to the boardwalk
great location, directly on the beach not 4 star..the studio is max 2 star
There was nothin we likes We booked 2 studio apartments in this 4 start hotel - but the apartments were only 2 "key" apartments. They were very very dirty, the shower was blocked, the beds were old and unstable, there was no toiletries etc. Avoid this at all costs! We paid 112euros per night - premium price for a teriible studio apartment
It was a relaxed atmosphere and the staff were pleasant 1) No enough umbrellas round the pool, 2) The noise in the morning when cleaning staff were dragging beds to organise cleaning was disturbing
Location. Privacy in the studio where I stayed. Not noisy. Absence of elevator. No soup and shampoo at all. Sheets and towels are changed only in 3 days. No phone in the studio.
Excellent security. No louts. On first day notified reception that patio door lock was inoperative.This was not attended to.
Clean, quiet and cheap. I would recomend this hotel.
Being so ajacent to the sea front. The room was pleasant and very clean.The breakfast was very good The prices of drinks was a little high at the bar. It would have been better if there had been some information in the room to tell us what faciltities were available in the hotel and area.Apart from that very good
The hotel is near to the beach. Friendly staff and public transport across the street. Really central.
Thr staff were very pleasant and helpful.Could not fault the service.
Kindnees of the staff Small room, no arm chair
Staff very helpful Only 1 bedside cabinet / Poor lighting in bedroom and bathroom , difficult to apply make up / longer mirror in bedroom required for dressing
The hotel is ideally situated between Torremolinos and Benalmadena and the price now in off-season was very interesting. There was a lot of noise by cleaning staff in the morning. We went there for a night out and after 9:00 it was impossible to sleep any more. I guess walls are very thin at Hotel Carmen Teresa.
very clean, quaint
Room was simple but very nice. Very clean. Our original room was right beside the elevator so we asked to be moved. Second room had a lovely view in the distance of the Sea. Good sized balcony. Open marble stairway was lovely but very noisy, especially late at night or early in the morning when people were coming and going with luggage.
The hotel is very near the beach (about 250 meters), restaurants and small shops where one can find almost everything. The hotel's room is confortable and its staff is agreeable and very helpful.
Nothing Our reservation was cancelled by their mistake. We have got bad room – two lamps wasn’t working, drop of blood on the pillow. Bed-clothes have spots and unpleasant smell. No parking.
nice clean basic hotel, not far from town centre, close to the sea side,easy acces to local communication
everything except the food food
location and price it might be a 3 star hotel but we got 5 star treatment
Plenty sunbeds nice pool breakfast good. It did not have fridge or tea making facility
Very relaxing and peaceful duing night and day. The variety of food could be better. It is certainly great value for money. Would definitely stay there again and would highly recommend this hotel. There was nothing I did not like about this hotel
Great location right opposite the beach and near marina, Comfortable rooms, nice pool area with sun loungers. Very limited English TV. No hairdryer in bathroom, very limited entertinment.
We enjoyed our stay at the hotel because of where it was situated right on the beach front & not far to shops & bars
Nothing was too much trouble. If we made a request and it could be accommodated - it was, at the earliest Food was rather repetitive
Good Location. Value for money. Staff spoke good english. Stayed on bed and breakfast basis. Also took evening meal in hotel -- buffet 3 course -- cost 10 euro but food at all times was only lukewarm. They did provide microwaves and seen a lot of people having to use them. Didn't opt for any more meals as a result. If meals aren't included in price then would have no problems recommending hotel
hotel location, room nice and clean, very friendly and helpful staff. Nothing negative
Shower was weak, and the lifts was slow we was on the 7th floor
We found the hotel central for our needs and places we like to visit as we have stayed in this area before and found the staff very helpfull and pleasant.
The studio apartment was the smallest I have ever stayed. Staff were okay but not always helpful.
comfort and value for money
very pleasant short break:-)
we got a high floor sea view apartment which we asked for and were offered a double bed when we arrived room was very small and tv had no english speaking channels
It was a great location, central for beach. trains, bars, restaurants etc. Beds and towels were changed every 2nd day, stay very relaxed, we could stay in and eat if we wanted - microwave, electric hob, utensils etc all available - also had a little veranda which was nice. The weather was great for the time of year...would definitely stay there again.... Walls quite thin so quite noisy - especially in the mornings when cleaners were in, would have been nice to have view overlooking swimming pool.....
Central location, clean, friendly staff and not expensive. No lift to room, toilet facility badly placed (had to sit sideways)
great value great location
Services and facilities provided for family holidays. Provide security for cars parked outside the hotel area. Our rented car (which is a brand new one!) was vandalized. Some drunk people must have climbed and walk over the car (footprints visible) then slide down and broke the rear wiper of the car.
at a very good price, central and friendly staff a swimming pool and close to beach and shops excellent value for money
The atmosphere was simply great.I definately can recommend everybody who likes charming hotel, quiet morning etc. We spent a really lovely time there. not at all.
A very nice place to stay :)
first class staff and hotel faultless
The service we had was second to none. We were treated like Kings and Queens. The best personal touch we have ever had. It is only a very small hotel, and a hidden secret. Nothing
The Japanese staff is very friendly and accommodating; they go out of their way to make the stay pleasant and comfortable. I enjoyed the optional Japanese-style breakfast; my partner had the continental breakfast which was also good. Rooms are very clean and the small pool is a bonus. There is free wi-fi plus a computer with Internet connection that guests can use for a small charge. The hotel can lend beach towels free of charge. This is not so much a dislike as an observation or tip. The hotel is a ten-minute uphill walk from the seafront so if you have mobility problems you will need a taxi (€5). Also there is no lift so ask for a ground floor bedroom. The owners will do all they can to help you once they know your requirements.
An absolute jewel. Highly recommend the Restaurant and Japanese breakfast. Staff were professional and charming. Our stay will always be memorable. Thank you La Luna Blanca.
quiet area, quiet hotel 24 hrs, within walking distance of beach, restaurants, etc., priced well, clean and friendly staff
Honeymoon package suite was incredible. A pleasure to relax in the room after a day at the beach. Very helpful staff, + breakfast included. Quiet area 10min walk from beach.
Can not say enough about the staff at this hotel. They were beyond helpful. Our flights were canceled for the next day and the staff helped us immensely rebook. The hotel is quiet and comfortable. Free parking. If you are driving, use the specific directions the hotel gives you at the bottom of the direction page. We had no problem finding it using those. Great location if flying out if malaga.
very relaxing place, lovely staff, a little gem on the costa-del-sol would recommend to anyone.
It is a simple quiet and comfortable hotel without any frills or unnecessary extras. The location is excellent - a few minutes from the beach and with no traffic or noise in the area The breakfast was very poor. No effort was made,but then again the price of the room was low
Nice old building, interesting interior in old Spanish style. Quite good twin-room with a balcony looking on pool. The old lock on a door opened not at once, very poor breakfast. It's declaring a free parking, but the quantity of places is limited enough.
In the garden was pool. The parking was in Hotel territory. Air condition was old and it take air from room but not from outside. Breakfast was from 8:30 and it was to late for me. All was disrepair.
Beautiful building and nice pool
Value for money, location, friendly staff
Location, style, staff speak English thin blankets- was cold at night (in november); as a couple we've got 2 single beds
comfort relaxing quiet great location decour a little tired
The always nice and helpfull straff, and the charming Garden and building
Very good location, quiet, close to the seaside. Also the pool looks nice - though best appreciated during summer time.
Nice and small original Spanish-type hotel