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4 locations in Westmont
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Reviews
4.8 Mediocre
Anonymous, Sep 2020
Pros:
Staff at Enterprise was fineCons:
Car was dirty inside and out. Not a good situation in a pandemic. Passenger seat would not recline. Stuck in the upright position. I understand we’re in a pandemic everybody is stretched to the limits however I could’ve paid $10 more and gotten a clean car with functioning seats. Would appreciate a partial credit for my trouble. Disappointing.8.4 Very good
Sandra, Sep 2020
Pros:
Very helpful.Cons:
Had to clean interior windows before I drove the car.4.8 Mediocre
Anonymous, Aug 2020
Pros:
The staff the size and the returnCons:
We rented a vehicle that wasn’t available as promised so had to settle for something else. The van was extremely dirty and not sanitized The driver side window didn’t work7.6 Good
Ken, Nov 2019
Pros:
The staff is friendly. I rent from Enterprise often. You can leave own vehicle there a well-lit lot while you rent from EnterpriseCons:
They are not open on a Sunday. There is a dropbox but you will be charged for an entire day. The recently had a price increase of 25% which is very disappointing. Rates are very high even for Platinum reward members.One location in Westmont
One location in Westmont
2 locations in Westmont
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Reviews
4.0 Mediocre
Anonymous, May 2021
Cons:
Arrived at 2 PM to pick up my car. Tendon claims there were no cars on the lot to come back at 4 PM. Pawn my return there were still no cars and had to wait an additional hour and a half. This way time of 3 1/2 hours is inconsiderate and unacceptable. I chose hurts because of the name and their reputation. It was a complete let down of my expectations andShould have chosen another company! This weekend was my sons graduation from medical school and this certainly affected it negatively2.0 Poor
Anonymous, May 2021
Pros:
Nothing- we never got a car at allCons:
Getting a car2.0 Poor
Vince, Apr 2021
Pros:
Free upgradeCons:
Shortened contract, charged me extra, didn't check in car when returned. Charged another day.5.6 Fair
Anonymous, Sep 2020
Cons:
The process of taking pictures of car before renting took longer. Car was not washed. I had to wait for the car to be washed before renting to me.3.6 Poor
Anonymous, Sep 2020
Pros:
The pick up and drop off was simple.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.4.0 Mediocre
Anonymous, Sep 2020
Pros:
The process was quick and simple, overall.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.One location in Westmont
One location in Westmont
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Reviews
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
2.0 Poor
Anonymous, Dec 2023
Standard SUV
10.0 Wonderful
Anonymous, Oct 2023
Pickup truck
Pick-up location | Westmont |
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Rental locations | 0 |
Airport locations | 0 |