Westmont Hotels

The room was nice and clean and met my expectations. The hotel was quiet

The bathroom was very small and there is no refrigerator in the room.

The location was great. Staff was friendly and everything was clean.

But the exercise equipment was really dated. The fixtures in the bathroom were somewhat dated and woodwork in the room had visual signs of wear. Also there was no wifi in the room.

i usually enjoy the extended stay but there wasn't anything worth a good commet at this location..

It started off a very bad experience, I stayed there with my fiancé and 4 yr old twins. no heat in room for first few days and the microwave wasn't working so by the end of first week they finally switched us rooms but to a dirty room..

price

I didn't like the staff being so uniformed about things, the large dumpster in the hallways by the elevators-it smelled up the floor! Disgusting! Staff only speaking Spanish, no English. Transient guests, broken down cars in the parking lot, dirty dishes

The mattress was the best I have slept on ! Also the heat was the most even and quiet which made the trip for my mothers' funeral even nicer. Chuck Buban

The staff were pleasant. It was private.

Several barking dogs at night and during the day. The hotel overall was fine for the price, but I would not stay there again for any higher rate.

Reasonable price, friendly staff, clean rooms, full breakfast

No

Very reasonable and nears lots of restaurants

For the price it is hard to complain about anything.

Exceptional customer service

Everything is great

Spa like environment, great bed and linens, nice shower, great service. Favorite hotel in this immediate area. Harey Carey and Holy Makeral restaurants attached to the Hotel - convenient.

No. Really like this hotel. Very consistent.

The hotel was in a great location access to a varies things do. Deceit for the best.

Bedding wasn't clean. Hotel bar and parking over crowd.

Location.

The rooms were maxed out, I got twin beds instead of king bed, also no smoking rooms were available, the tv was small, room service was quite expensive, the staff was not so friendly, lots of kids hanging around bar. Not a three star level in my opinion.

The location was excellent for the concert at the All State Arena and the casino.

Nothing

management/staff need to split the hotel rooms based on single/business people and couples. they should make this segregation. its quite discomforting with the couples' 'noises' during my stay of the hotel who are located in somewhat my surrounding rooms.

Cleanliness, star level.

My company couldnt make so I was billed for a room I paid for but was never used.

Really nice and clean rooms.. Just what I needed after a hectic week.

Nope, nothing at all.

The bed and the location.

The bathroom was too small and showers were dirty. The maids never came to refresh the towels and at least swipe the floors.

it was a real good price

I didn't like the fact that they had wood floors instead of carpet

It was set back in a wooded area, yet close to shopping - in the burbs. Well located if you want a quiet area. It's a nice setting.

The saunas & locker room areas really need to be kept clean, at least the women's. It was gross. It didn't help that there was a Sweet 16 Birthday party going on, the girls took over, it was loud, unruly, but that was not the reason for being unclean.

Got a great rate and a nice room.

Self parking was a bit of a walk away, especially in the snow.

Cobstruction... and door key locks.. very bad locks had to get key programmed 3 times.

The room was very large

They were undergoing construction in the lobby and restaurant. So a temportary restaurat was set up in a conference room---it was a little cold and drab. However, I look forward to going back after the construction is complete.

The front desk agent and the maintenance guy was very friendly.

No

Everything was good, the room, the staff, the amenities

No

Nice ambience

Parking was a public parking garage so it cost $13.60 each time you left the garage. TV station carrying the Olympics did not work. Pool was much smaller than pictured, too small for any swimming. Hot tub was too hot to use. Bed was too soft.

Helpful staff; room location (corner); hotel location.

Some fixtures / furniture seemed old or dilapidated; parking price seemed steep.

From the outside of the hotel, I expected a very basically decorated room. However, the room had the decor of a 4 star hotel. The bed was very comfortable which can be difficult with hotel beds.

My companion and I were in Willowbrook for a wedding and when we returned between the ceremony and the reception, our room door was open. We assumed the cleaning staff had been in because nothing had been moved or taken.