Westmont Hotels

I had an all around great stay. Great location for traveling, shuttle service, shopping and eating out but also the restaurants in house. But two things I would look into I stayed the 12/18-19 and as I was waiting for the shuttle around 430 am a drunk guest was vomiting in front of the doors, spitting on the walk mat, and just being ridiculous but i seen staff members walk right by him and do nothing. Being in the industry I would have thought to get this guy away from guests whether by using security or simply asking him if he needed help. It was disgusting having to see him vomit and spit then smell it while waiting for shuttle services.

Clean, cool decor, good service, good shuttle , if you are ever stuck at Ohare Consider this hotel

The staff was extremely friendly, the hotel looked great and the parking garage was great for us to leave our vehicle during our trip.

Bed could have been more comfortable.

Not impressed with charging to register early. And never have had a 4 pm register time.

Stayed in numerous ohare area hotels during past five years and hands down, Loews was heads above in cleanliness, staff, and overall presentation. Spacious yet quiet, especially in a bustling area. Will be back.

Nicely appointed room; very good about late check in despite being busy (~2am). I had to purchase a toothbrush and have the lady and the shop tell the front desk guy (who had sent me to their shop) to give me toothpaste because they were out. A little dissapointing given the price and proximity to the airport.

It is a very clean place. The crew is extremely friendly and I enjoyed the stay. The have a pool and a gym. The front desk remembered my name (even though it was a very short stay) and offered me to join their club and gather points, which was nice. On the not so good side of things it seemed like you're being charged for everything. The parking costs $25, there is no breakfast included and there is only so much wi fi you could use before being charged as well.

Beds comfortable, room clean, lots of towels, friendly staff Quite a way to the restaurants and bars you have to walk through the parking garage so don't wear heels or walk alone. They don't offer a free breakfast with the amount you pay for a room you should get one.

Clean, comfortable rooms

Beds were nice and comfy, breakfast was great, and he restaurants had great choices Tv service needed better service and channel options. Takes 5 seconds to change a channel

Clean. Quiet room. Nice bathroom. Near the Rosemont entertainment district. Self park should be free with validation. Paid $24

Clean room, breakfast, great service and friendly staff!

The hotel was very clean. The staff were very professional, prompt, pleasant and accommodating. The customer service was top of the line... Excellent! The manager Cyrus was the best!!!! I have stayed in many hotels all over the world, that cost a great deal more money, but I will definitely be back to this one. For the price this hotel far exceeded my expectations.

Great value for the rate per night. Breakfast is better than average.

Do not let the price fool you! I would put this hotel on par with any national big name brand. The value is outstanding, the rooms are updated, service is great, and the rooms a very clean.

Staff was friendly and professional Would have liked to have seen cameras in the parking lot but definitely not a deal breaker

Clean, comfortable rooms and very friendly front desk staff. Helpful as well. The shuttle service was very unreliable, almost made us late for our flight out of Chicago. The location wasn't that great.

I liked the size of the room, the amenities were exactly what I needed. The decor and the accent walls were lovely! I also liked that they were able to accommodate my request to be given a room on a higher floor, as I had read reviews that it can get quite loud on the weekends. Piping hot showers, and even make up remover towels with their soaps were a nice touch. I really didn't like that no one had informed me that the free airport shuttle stops running at 2am, when my flight was delayed and I didn't arrive until after that, especially after having called the hotel beforehand to make sure I would still have a ride. Neither their own website, nor kayak, nor booking.com had this informations. This was one of the main reasons I chose this hotel, and after having spent all evening and most of my night traveling, this was the absolute last thing I needed to be worrying about, was safe transportation at 3am.

This hotel was a nice surprise and left a good impression. The check in staff where friendly and helpful. Wifi was quick and easy to access. The restaurant in the lobby had good food, nice sports bar. Their Shuttle service to the airport runs every half hour, and the hotel is not far from the airport. If I find myself in Chicago again this will be the place I stay for my visit. I had no complaints.

The food at the bar was below average. There wasn't any place close by so I decided to eat there. Still, I don't think I will eat there again. Room was great for the price.