Westmont Hotels

The friends that I met that were staying long term.

The staff is terrible! They do NOT care about priceline customers at all.

The Location!

Being place in a room near the exit door!

cleanliness, insulated walls, very nice room

toilet was clogged up and not by me.

Price

Still have smoking rooms make the hotel smell.

The hotel has a very nice breakfast.

The pool area was very dirty because of guests who left many unattended children in the area.

The hair dryer is not qualified for safety at all. The metal end of the hot wires were not inside of the plastic cover. This gave me a big burnt on my neck on 3/25/2014. I was in rush so didn't argue with the hotel. But be careful, all the customers!

The gym was 1st rate and complete. Running on the golf cart path was great. Rooms were big and comfortable. Most definitely a 4 start hotel.

A long drive to Chicago

The room was very clean

The bathroom was very small. The room we were given was in a very noisy hallway. I believe there were kids leaving for the airport early on Saturday morning. The teacher was very loud!

This hotel exceeded my expectations in many areas: Room selection on the 8th floor! Main entry into the hotel! Restaurants! Concierge! Cleanliness! Parking!

I enjoyed everything about this hotel!

The beds are comfortable.

Amenities are good

The hotel assigned me smoking, single bed room. I expect non-smoking and double beds room and never tried to change my time.

Price is very reasonable, location is good.

Staff is very unprofessional, at least the service people. air conditioning very loud.

The location was excellent for the concert at the All State Arena and the casino.

Nothing

management/staff need to split the hotel rooms based on single/business people and couples. they should make this segregation. its quite discomforting with the couples' 'noises' during my stay of the hotel who are located in somewhat my surrounding rooms.

The rooms were very clean and spacious. The breakfast was excellent

parking.....we stayed 2 nights and both nights there was not space available and had to park in the lot across the street. A real issue being late at night and I had my young daughter with me.

The room. It was very nice to have the office/sitting room.

It seemed like everything has been updated except the bar area...but it was still very nice.

Everything! Staff was great! Room was excellent!

No. Everything was great!

Nice fitness rooms. There's a separate cardio room and weight room. More cardio and weight machines than expected from a hotel. You also can have a big window to look out into the pool area to keep an eye out on the kids in the pool.

Cardio room was warm before working out so after jogging, it felt really warm. No rotating fans in the room and couldn't find a control to adjust room temperature. Had to cut my run short due to how hot it was.

the helpfulness of the staff even though she was new and only 3 weeks on the job. it was really busy she was very professional

the rooms were not ready after paying in advance

Location and bed

Neither the sink, the toilet nor the shower was flushing. I couldn't even take a shower.

Staff was attentive, and helpful.

Quiet,nice grounds, retreat setting. Nice get-away from a busy day. Yet close enough to restaurants and shopping if necessary.

I did not feel safe walking in the dark from the parking lot to the hotel alone. Not good lighting and access was indirect. The walk was a distance and required me to walk along walls that were not openly visual.

The hotel was excellent, the room as was the staff. Be forewarned that during my stay there was some renovation going on so some of the public areas were a bit rough. That didn't affect the rooms though!

No.

Just a main road in a business park. Very quiet on the weekend.

I liked the cleanliness of the overall hotel in room. Housekeeping was great also.

I wasn't too crazy about the sofa in room.

The location and comfortable bed

The ice on the access to the room. I have a handicapped child. I asked staff to put some icemelt down. He put down a small handful. Nowhere near enough. Still very difficult to get to room. Not HAPPY!

From the outside of the hotel, I expected a very basically decorated room. However, the room had the decor of a 4 star hotel. The bed was very comfortable which can be difficult with hotel beds.

My companion and I were in Willowbrook for a wedding and when we returned between the ceremony and the reception, our room door was open. We assumed the cleaning staff had been in because nothing had been moved or taken.

nothing worst place I have ever stayed

treated me like i was a villain

friendly staff

sofa bed was uncomfortable, no optiion for 2 double or queen beds