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Pros: Smooth ride

Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight

Pros: Everything ! Makes me what to travel to Japan more.

Cons: I loved it

Pros: The service was excellent

Cons: Food needs improvement

Pros: Clean bathrooms, courteous attendants, plenty of food and drink! These and more are what you can expect from Korean Air. Attendants are also bi or tri-lingual in many instances and will even bring you water and other drinks if you need it. I never felt dehydrated or hungry like I have on other carriers, and I appreciate this so very much because it isn't cheap to buy a bunch of food/drink after security to bring on the plane just to not starve... NOT on KOREAN AIR - full belly, no chapped lips! They even have hydration spray in the bathrooms and lotion too!! You get slippers, toothbrush, toothpaste, headphones, and did I mention the games and movies on your INDIVIDUAL SCREEN ARE FREE? In case you are wondering... I flew COACH. Another note from this trip on the level of service. There were a couple of people, who I think were Vietnamese. They spoke no Korean and no English. The flight attendants even made an effort to find another passenger who spoke the language to explain the U.S. Immigration form because the forms were in Korean and English as the flight was coming ion from Korea. It was probably also available in Chinese and Japanese since many from there also take the Korean Air flight to the U.S. Still, the couple spoke none of those languages. They were behind me. It turned out that no one else on the flight spoke their language. So what did the attendants do? Well, they filled out the forms for them so they could get to their family, who turned out to be in Houston.

Cons: I have nothing negative to say. I love this airline!

Pros: It was all good. Really no complaints.

Cons: They need to offer more water on the flight. Had to keep asking.

Pros: service, food, kindness

Cons: none

Pros: On time!

Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

Pros: Good service

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

Pros: The plane left on schedule.

Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Pros: Excelent flight excelent service..

Cons: The entrance in the gate to the plane always disorganized

Pros: On time departure and arrival

Cons: Paying for seats

Pros: I liked that me and my boyfriend actually got to sit together.

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

Cons: Absolutely no video except for flight info on main screen.

Cons: The seats were small and I’m 5’3

Pros: Good schedule. Price was reasonable.

Cons: During boarding, I assisted another passenger to place her luggage in the overhead bin after the flight attendant refused to. Flight attendants obviously rushed food service so they could go on break. 7 minutes between serving and picking up trays. Leg room was noticeably less than previous KOA flight. We were discouraged, as passengers, from getting out of our seats to stretch, which I like to do frequently on long flights.

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

Pros: The warmth service that made me feel at home

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

Pros: The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there.

Cons: The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement.

Pros: Leg room. Food was pretty good all things considered

Cons: Meal the beef steak taste like beef jerky

Pros: Superb business class seats

Cons: Entertainment (movie) choices could be better.

Pros: The crew were very friendly

Cons: The boarding was delayed

Pros: Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you

Cons: There was nothing I didn't like about this flight

Pros: Excellent Service and most friendly staff

Cons: Nothing was bad. But the food taste can be better

Pros: The crew were very friendly

Cons: I was made to gate check my hand luggage.

Pros: The service was excellent

Cons: Food needs improvement

Pros: Everything ! Makes me what to travel to Japan more.

Cons: I loved it

Pros: Service was very goood

Cons: Food was not great and entertainment was average

Pros: As always

Pros: Service was very goood

Cons: Food was not great and entertainment was average

Pros: As always

Pros: The service was excellent

Cons: Food needs improvement

Pros: Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it.

Cons: Nothing.

Pros: One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!

Pros: Staff was great!

Cons: Food wasn’t the best.

Pros: One of the best service! Thank you!

Pros: We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!

Pros: Comfortable and great crew

Pros: Service was very goood

Cons: Food was not great and entertainment was average

Pros: The service was excellent

Cons: Food needs improvement

Pros: Service was excellent

Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane

Pros: It was all good. Really no complaints.

Pros: service, food and great staff

Cons: people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA

Pros: Everything. This airline is top notch. What a pleasure flying with this airline. I felt I was flying first class instead of coach.

Cons: Boarding Procedures. Somewhat confusing and disorganized.

Cons: They need to offer more water on the flight. Had to keep asking.

Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

Pros: Friendly staff, good food, comfy seats, clean plane

Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

Pros: The plane left on schedule.

Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc