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Cons: It would be nice if the pilot would tell us what state we are flying over or give us information about what we are looking at out the windows. We only get -we are experiencing a bit of turbulence or we will begin our descent in about 20 minutes. They may see the view all the time and know where they are but we don’t fly much and would like to know.

Cons: On time

Pros: Well we made it to our destination and it was on time.

Cons: There was no kiosk, no one working until 6:30 pm, the employees were rude, tossed our bags carelessly, condescending, nonexistent email communication when trying to precheck and make sure we were set up, the girl making announcements kept messing up and getting mad at herself and stopping her announcement so it was hard to keep track of who was boarding. The seats were incredibly tight - OH and it was ridiculous that after purchasing tickets they then hit you with additional fees - like you have to PAY to pick a seat?! And then if you want to bring a carry on it costs the same as a checked bag?! Nickle and diming at its finest. All of the passengers we talked to from our flight all said the same thing. We will never fly Sun Country again.

Cons: It took 45 minutes for baggage even though it was after midnight and very few planes at the terminal.

Pros: Nice airline; no frills but didn’t need it with a short trip

Cons: It can always be better if other passengers wouldn’t be rude and jump up to deboard when the plane lands.

Pros: Plane was on-time; I liked the direct flight from Cincinnati to SLC; crew were excellent and friendly.

Cons: I am not extraordinarily tall at 6'1", but the leg room on the planes has shrunk over the years to be nearly unacceptable, particularly when the passenger in front of me decides to recline his chair for the entire flight. Chair spacing, and limited reclining needs to improve.

Pros: Boarding went well

Cons: Why are flight attendants standing in the aisle while people are trying to get off the plane? And worse, why would they then scold someone who is trying to get their bag out of the overhead for not watching where they are putting their bag down in the aisle? If they had more control over customers not pushing and shoving and not getting off the plane in an orderly fashion, these things wouldn’t happen.

Pros: Crew

Cons: Not delayed

Cons: Hard landing on arrival in Philadelphia.

Pros: I made it safely

Cons: Delayed twice, had to circle at destination, gate wasn’t ready.

Pros: Uneventful

Cons: On time departure

Cons: Upgraded to premium. Only offered cookes and drinks. Screens weren’t working for 5 hour flight.

Pros: The flight attendants have so much patience, it’s amazing. Because passengers are idiots.

Cons: Do you really need to charge every person to pick their seat?

Cons: Just water and coffee. Needed some variety.

Pros: Christina brown was amazing at gate

Pros: The food was exceptional! I’d order it again at a restaurant if I could!

Cons: Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines.

Pros: Crew members were okay

Cons: Wifi could be better

Cons: Hard landing on arrival in Philadelphia.

Pros: Very helpful crew.

Cons: Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying.

Pros: The plane wasn't super full so I could spread out more than if there had been someone next to me. The cabin crew was friendly.

Cons: Seats are too close together. 9 boarding groups is excessive. No one boarded between groups 1 and 6 basically. Maybe makes sense for larger flights, but for a smaller one 4 groups would have sufficed and been less confusing.

Pros: Nothing, 2 hrs delay waiting for a crew member and plane was ~25% full, no snacks or beverages

Pros: Nothing

Cons: The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou

Cons: WiFi

Cons: I ordered food and they forgot about it, didn’t get a refund or anything

Pros: Ok

Cons: So uncomfortable with tiny seats

Pros: The crew had an amazing personality. They definitely enhanced my experience

Cons: Nothing

Pros: Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions

Pros: Old aircraft showing its age.

Pros: Puntuality in both fly's

Pros: Entertainment and air hostess

Cons: American Airlines have to improve with their food. Spend more than 500 for ticket and they cannot provide lunch for > 5 hour flight? We had to buy that food as well. They also boarded us too soon and didn't have time to grab the food outside as our time between flight is only 50 mins.

Pros: They cancelled my flight and didnt wvsn give me soma notice it was cancelled

Cons: Notify me it was cancelled and give me some money back

Pros: New plane

Cons: Boarding, no gate changes, no flight delays

Pros: Crew was entertaining

Cons: So cramped and hot... awful

Pros: Plane was fairly new.

Cons: Get some of the passengers to behave like intelligent creatures

Pros: Short flight

Cons: More room

Pros: Air crew, specifically, is very nice and accommodating.

Cons: Bare minimum airline, get what you pay for; airline gets the job done for shorter flights. Wouldn't advise taking them for longer flights, or if you are tall, or both of these factors UNLESS you upgrade to a seat with extra legroom. I promise, you wont regret coughing up the money for the extra comfort.

Pros: Customer service as always

Cons: Nothing!

Pros: My flight got delayed twice. Had to get rebooked.

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Ok

Cons: So uncomfortable with tiny seats

Cons: Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time.

Pros: Entertainment

Cons: The seat space/leg room is tiny. I found it impossible to fall asleep, being in the middle of a row of three with two "big" people in either side.

Pros: The salad was good.

Pros: Uneventful

Cons: On time departure

Pros: I like the convenient flight from Islip to RSW.

Cons: Every bag is an additional charge, most every choice of seat costs more. There are no TVs, minimal snacks and beverages have to all be purchased. Snack tables are super tiny, seats do not recline.

Cons: The flight was delay 1-1/2 hours. This seems to be happening often with afternoon flights.

Pros: Prompt, professional, and smooth landing. Very friendly staff

Cons: The seats were uncomfortable for a 3 hour flight.

Pros: Fast easy flight

Pros: Accommodating a lot more than American Airlines.

Pros: The crew was lovely and friendly, very pleasant to fly with.

Cons: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Pros: The plane needed more leg room.

Pros: The plane wasn't super full so I could spread out more than if there had been someone next to me. The cabin crew was friendly.

Cons: Seats are too close together. 9 boarding groups is excessive. No one boarded between groups 1 and 6 basically. Maybe makes sense for larger flights, but for a smaller one 4 groups would have sufficed and been less confusing.

Cons: The fact that there was no Air condition on the plane and none or the american airlines staff or crew realise this till the flight was well on its way, that cause a lil stir on the flight with the heat as well the air hostess wasnt mindfull and helpfull enuff to give more beverages or ice to try and help the situation .... one cabin attendant eventually came with some damped wipes on a tray ,but was handing it out with his bare hands that was very distasteful and unsanitary

Pros: The plane felt new!

Cons: The carry-on space underneath the seat was limited by the entertainment system box

Pros: Nothing to write home about.

Cons: Squished seats, mediocre food. Competitor deliver more for the same price or less.