Find Cheap Flights from Baltimore/Washington to Miami (BWI - MIA)

Crew is usually very nice

Customer service is horrible. No tvs on the seats, no entertainment shown no options for snack except hummus privacy is no concern to American

The fact that there was no Air condition on the plane and none or the american airlines staff or crew realise this till the flight was well on its way, that cause a lil stir on the flight with the heat as well the air hostess wasnt mindfull and helpfull enuff to give more beverages or ice to try and help the situation .... one cabin attendant eventually came with some damped wipes on a tray ,but was handing it out with his bare hands that was very distasteful and unsanitary

Everything was perfect.

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We arrived at 3pm for our 545pm flight. Once we arrived at the gate, we were notified the aircraft would be coming in late (10-15) due to tech issues. The AA staff was aware the plane had mech issues and decided to board us anyways. After 45 mins of sitting and waiting around in our seats, the pilot preceded to ask us to deplane the aircraft. AA gave us a lousy food voucher and booked us on the next available flight to Miami which wasn't until 1145pm! AA crew/staff handled the situation in a disappointing manner. The AA crew at the gate spoke in a condescending manner as if were young kids! I was appalled by that! I will not be flying AA anytime soon!

We arrived at 3pm for our 545pm flight. Once we arrived at the gate, we were notified the aircraft would be coming in late (10-15) due to tech issues. The AA staff was aware the plane had mech issues and decided to board us anyways. After 45 mins of sitting and waiting around in our seats, the pilot preceded to ask us to deplane the aircraft. AA gave us a lousy food voucher and booked us on the next available flight to Miami which wasn't until 1145pm! AA crew/staff handled the situation in a disappointing manner. The AA crew at the gate spoke in a condescending manner as if were young kids! I was appalled by that! I will not be flying AA anytime soon!

The boarding process was quick and efficient.

This plane did not feature TV at your seat. Only the overhead TV

Flight was fine

Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous.

Crew is usually very nice

Customer service is horrible. No tvs on the seats, no entertainment shown no options for snack except hummus privacy is no concern to American

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

That I mis my conecting flight to Washington do to one of the crew members being late

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

The boarding process was quick and efficient.

This plane did not feature TV at your seat. Only the overhead TV

Everything was perfect.

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The crew were fine, not their fault for sure.

5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun.

Puntuality in both fly's

Crew was amazing! Entertainment options were great

Need more than 1 option for breakfast

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

More room and comfort than American Airlines.

Crew was great

Absolutely no entertainment for a flight that had way more people than my first one. Food options were horrible!

The crew were fine, not their fault for sure.

5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun.

The fact that there was no Air condition on the plane and none or the american airlines staff or crew realise this till the flight was well on its way, that cause a lil stir on the flight with the heat as well the air hostess wasnt mindfull and helpfull enuff to give more beverages or ice to try and help the situation .... one cabin attendant eventually came with some damped wipes on a tray ,but was handing it out with his bare hands that was very distasteful and unsanitary

Puntuality in both fly's

Ended up leaving earlier than scheduled.

American Airlines holding open seats until right before the flight leaves.

Was not allowed to check in even tho flight was delayed. Horrible!

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Decent service

I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me.

More room and comfort than American Airlines.

Everything was perfect.

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Ended up leaving earlier than scheduled.

American Airlines holding open seats until right before the flight leaves.

Flight was fine

Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous.

Delays

That I mis my conecting flight to Washington do to one of the crew members being late

Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Delta Flights are always enjoyable and the staff is always treats you with courtesy

The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Puntuality in both fly's

Very nice in flight staff

The boarding process was quick and efficient.

This plane did not feature TV at your seat. Only the overhead TV

Flight was fine

Gate in Miami wasn't ready and we sat for 45 minutes until they opened a gate for us to deplane. Ridiculous.

More room and comfort than American Airlines.

That I mis my conecting flight to Washington do to one of the crew members being late

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money.