Find Cheap Flights from Boston Logan International to Philadelphia (BOS - PHL)

Free food and comfortable seats. DirectTV available. Crew was friendly and happy to assist.

The E190 aircraft do not have WiFi installed. I wish that they would install in all planes.

Everything

None

Everything about it was terrible. So late we nearly missed a legal AA contection. No USB or WIFI as promised. Rude staff.

Good crew

Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Overall a very good flight. Boarding went smoothly, seating is ample, flight attendants very professional, smooth flights, and excellent service as usual.

Everything.

None.

Boarding was efficient, with a countdown on the screen advising the status.

Could not check in at the kiosk as record showed one free bag per passenger, while as part of an international itinerary we had two bags allowance. Had to get it rectified at the counter. We could get only two middle seats for 'free' without having to pay for them.

The flight crews services

The first staff at the check in counter. He needs improvement on customer service.

The great atendance and on time bording

There is no More options of free food included with the ticket fly

When I called AA on July 13 because there are no seats left for me to reserve for my ticketed flight home on July 22, they blamed it on you, Kayak, for not having me reserve them when I bought the tickets (tix purchased May 10 for a July 15/July 22 return flight). What is your process for ensuring your customers have reserved seats? I had booked seats for one leg of my flight at time of purchase but not any other legs ... doesn't make sense to me why I would not have done all at the same time unless I couldn't because it was too early? Please advise. BTW - I still don't have guaranteed seats for my flight from Phoenix to Boston on July 22. Any help you can provide is appreciated.

Departed on time, arrived a bit early.

Our checked luggage didn't make the transfer in Philadelphia. We got it late the following day. What entertainment?

Flight was on time and got us past Hurricane Matthew w/o any issues.

People were shuffling around their seats, no wifi, limited snacks...no frills basically just gets you from point A to point B.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey