Find Cheap Flights from Buenos Aires to Miami (BUE - MIA)

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Very nice attention, good confort at the airplanes

Poor the service of drinks during the intercontinental flights

At the gate in jfk bad service between latam and American airline worse experience and service ever. Never again.

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nice crew Good price

Boarding process not well organized No online check in

not much

For both flights I received an email that the date(!) and time has changed. Both flights were late, and both had a very rough landing (plane bumped on the runway). On the 2nd flight, the landing was aborted shortly before touchdown, and 10 min later they tried again

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

The food, the entertainment options, the free alcohol.

The seats are super uncomfortable and so close together. Not good for tall people. The boarding in both Miami and Buenos Aires was really messy and disorganized. They allow people in the cabin with more than one carry on and personal item, so they fill other peoples overhead compartment.

Quality of all personnel touchpoints, decent seats, part of One World Alliance, direct connections to domestic flights in many countries...

Would like to see Wi Fi as american has going to europe... At additional cost but available...

Crew was not friendly

best routes to destinations in South America easy connections.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Por viajar con niños no puedo hacer web checkin y al llegar al aeropuerto tengo asientos dispersos aún los definidos como Child! Al regreso llame para reservar asientos telefónicamente antes, pero al llegar al aeropuerto no me respetaron la reserva y nuevamente me dieron asientos separados aún los de Child! Impresentables

The price

Boarding with via bus, long queue and bag drop (only one counter open!), snack served on flight was soggy and tasteless

You can feel it is an old plane, some update with some updates on the video equipment. Service and food is not the quality of other airlines in Americas

OK experience, nothing bad

New planes & very nice atmosphere.

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

How it moved

That it didn't move too much.

Entertainment and food was OK.

Check-in took a long time to start. Only 3 hours before flight even though the attends were already there. The in-flight crew was really bad. The flight attends made really loud jokes with each other and screamed instead of using the communicator systems. I´ve already travelled with tam other 6 times this year and the crew was always very polite. This one was really bizarre.

Late landing Slow to open cabin door at gate Very slow luggage delivery

Good service, kind attention

No way to check in

Nothing

food sucked, no entertainment, hour late, they suck

The crew makes you feel special regardless traveling in an economic or business class. The food was excellent in the business class.

Smooth friendly service

Food

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Nothing

After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.

Service by the flight attendants.