Find Business Class Flights to Hilo - Compare and Save

First class flight attendants went out of their way to help me with bag of ice to ice my foot (recovering from surgery) which helped with swelling. And helped with leg rest that I couldn’t move.

Healthier snack options in first class. Offer fruits, proteins, etc

Gate agent and flight crew were amazing! Only issue was landing and waiting on the run way for 30 mins to deplane.

Potatoes were not cooked in the pork potato meal. Flight attendants were great in first class.

Employees are always helpful and professional. The flight was 30 minutes delayed but everything else went seemlessly.

I would love it if Alaska Airlines brought back the complimentary beverage service on short flights

Previously there were complimentary beverages served on short flights with Alaska Airlines. It was a very nice amenity and would love it if Alaska Airlines brought back that service!!

The flight was delayed by over an hour with no explanation.

My experience with Alaska Airlines was great! Crew are always friendly and attentive. Alaska Airlines goes out of their way to make guest feel appreciated.

My issue is not with Alaska for but with the travel agency. The fact that i can't change my flight online, means that using you as a travel agency is a net negative. I only do it because I am forced to, but I am not happy about it.

The entire crew were wonderful but 1 flight attendant stood out with his sense of humor on the microphone. I told him as much as I exited the plane.

They did not fix the wifi that they knew was an issue on an earlier flight. The flight was filled with business people that were clearly frustrated not being able to work. That can’t happen on a 3 1/2 hour flight. Would rather have been delayed a bit.

The crew was very kind and made going to Hawaii relaxing and fun to look forward to! Thank you Southwest for a pleasant flight!

I liked the crew member who gave flight instructions on "in case of a problem:. The seats are so small that only a young teenager could sit in middle seat.

I recently flew Southwest from San Jose to Honolulu. I was very impressed with the flight crew, especially the flight attendant in charge of the front of the plane. She came through the aisle at least five times for drinks and water, and two times for snacks. I have not seen such service since I flew first class. Also, for the first time, they gave us the correct baggage claim number, and the luggage came out quickly. I can't wait for Southwest to have assigned seating! I absolutely hate the Cattle Call boarding procedure and the mad dash to get seats and overhead bins. However, the boarding was efficient.

Much better than the.last. flight on SW on Thanksgiving day

Unfortunately it was not a good experience. There was a rude stewardess.

Boarding was well explained and smooth. The flight was short, so there was no time for snacks. They did offer water or juice, though.

The flight was very short, 45 mins, therefore no snacks/drinks were provided; there should be a NA option for food and entertainment survey questions. Also, there were no charging ports onboard for cell phones. My experience was overall positive.

Price was right. Add power to the seats, television, larger plane to accommodate a long flight to improve mental health and overall comfort for a 5 hour flight.

Gate agent in LAS named Juliett should win an award for excellent customer service.

13 hour delay stuck in Detroit and missed a day of meetings. It was terrible

Flight was delayed and not a lot of communication on why until we got on the plane.

These Delta 717 jets are ancient. No entertainment and you have to pay for WiFi that barely works and goes in and out the whole flight. Delta should be ashamed flying this garbage.

My seat was changed without my consent. It wasn’t a major deal but annoying.

The wifi was barely operable. just enough to charge me, not enough to be useful. I wasted 2 hours of time I could have been working. So now, I' have two hours of work this weekend to catch up on thanks to Delta's crappy technology. Plus I'm out the money!

Flight was delayed at airport with large backlog and WiFi was spotty

We were delayed so pilots can rest and had no WiFi the whole trip. First class seats are small compared to other planes

Pushing back flight and ultimately cancelling it after multiple changes and hours of delays. Comm were terrible as to what was going on and what options were available.

Crew was nice, meal was good. Entertainment had to be rebooted 3 times and still did not work. Turns out there was residue on screen, it needed to be cleaned to prevent the touchscreen buttons from continuously activating. I had entertainment for the last 45 minutes of a 5 hour 45 minute flight. Really unacceptable for first class. Flight attendent indicated your cleaning solution creates this problem. Seems as if this is widely known, you should be using a different product or cleaning better. Really really disappointing which simply added to the wi fi on your planes with reliably never ever works.

The flight from HON to Hilo caused a few problems, but we were helped by the checking agent at Hawaiian Airlines with tech assistance. My wife & I are in our 70's and not QR code savvy. But we are learning.

We had lie flat seats, which are nice to have for overnight flights. Economy was almost empty, so many there had entire rows to themselves

The flight was fine, but the connection to the next flight was difficult. We got lost in the Incheon Airport trying to transfer to Terminal 1, and almost missed our flight since it was very difficult to find instructions on how to get there. I would have loved help from China Airlines in providing instructions how to transfer to the connecting flight.

2nd flight of the day, delayed from the 1st flight being inoperable, and then this one was delayed 45 mins too.

We flew first class, and it was worth every penny for that long flight. The crew was great, the service was terrific, and we were so very comfortable. It made the flight so much better. We will fly Hawaiian again!

Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!

Hawaiian Airlines the Lounge was too crowded, and there was a long line. In the end, there was no time left, and i had to board the plane.

No Business Lounge. Couldn’t get into Lounge in HNL on flight to Asia (it was “full”) and Hawaiian has NO Lounge available at ICN for my return flight. This is unacceptable for a full-priced Business Class product. Your competitors all have nice lounges. Foul smelling entrees, skipped meal. Business class seats the worst compared to other airlines. Entertainment iPad had old movies and tv shows. Headphone jack was worn out, you had to jiggle and press connector to get any sound. Cheap quality headphones. Good selection of Hawaiian music. Good pillows and blankets. Good stowage. Good de-planing in HNL.

The crew was quick and efficient. The flight was uneventful and arrived slightly early.

The flight left over an hour late and sat on the runway another half an hour or so.

The crew in the Vegas airport clearly was having a bad day … they moved on and the crew that checked us in for boarding was great, as was the flight crew. I did get the wheel of my carry on stuck in the overhead bin. Amazing team effort to include the flight attendants, the pilot, and another pilot who was on the flight as a passenger. Finally got it unstuck ✅

The flight was overbooked. And the gate agent basically said that the flight will not leave unless two people came forward to give up their seats. Offered money. Raised the $$ too. But we were there for a while and flight was delayed. When passengers approached the gate agent asking what would happen if no one volunteered- the answer was flight would be cancelled! Ridiculous! It’s American’s fault for overbooking. The service level is going from Bad to worse it seems.

Flight was delayed due to maintenance issue. Missed my connecting flight. Got rebooked in a middle seat when I had a first class ticket.

Unfortunately the flight was delayed by almost 2 hours, so I missed an appointment arriving into DFW

Flight took additional prep time since plane came from Mexico, which resultrd in boarding and plane prep being delayed for additional cleaning procedures. Once boarded, plane tire was identified as being low on air and needed to be replaced, which creared the need to deboard and further delays for what was already a late night flight. Would have expected a better scheduled turn around and prep buffer that would have not created that degree of delay and deboarding

Primary flight attendant in FC wasn't that engaged throughout the flight. All other aspects of flight were good.

I am absolutely furious with American. they shut the door in my face when I was trying to board the flight and kicked me off of it. They made no attempt to call my name or contact me or anything. They just said they gave my seat away. The customer service response has been atrocious. I will never fly this airline again as long as I live.

Confusion at boarding with my seat (there wasn't one) that I had to have corrected using my status; then because of that had to check bags. And then a very long delay on the tarmac with no air conditioning on a very warm day. It was just a miserable experience all around.

American Airlines put the food on the wrong plane which had already taken off by the time we took off so we had no food on the plane.

With weather and severe delays it was disappointing we didn't receive any compensation for the 5 hour delay. Not even a food voucher.