Find First Class Flights to Hilo - Compare and Save

One, we were met with more than six hours of delays with no information flowing from the airline to the passenger. I had to continually refresh for updates to departure time - which changed multiple times throughout the day. Updates were never pushed to me nor was an explanation provided for the delay until this morning. Two, while they claim that "due to the short flight" no beverage service would be provided. Our flight was mostly empty. I'd think given the massive inconvenience, SW could have shared a Diet Coke and some peanuts. And BTW, SW used to always make these available on this flight back in the day. Let's be honest, this is cost savings at the customer's expense.

Despite paying for an ‘upgraded’ seat in row 1, I had to put my luggage in the middle of the plane. Snacks were bleh and seat was small and uncomfortable and I am not large. Attendants were fine but not super helpful. Plane just seemed outdated.

The crew was very kind and made going to Hawaii relaxing and fun to look forward to! Thank you Southwest for a pleasant flight!

I liked the crew member who gave flight instructions on "in case of a problem:. The seats are so small that only a young teenager could sit in middle seat.

I recently flew Southwest from San Jose to Honolulu. I was very impressed with the flight crew, especially the flight attendant in charge of the front of the plane. She came through the aisle at least five times for drinks and water, and two times for snacks. I have not seen such service since I flew first class. Also, for the first time, they gave us the correct baggage claim number, and the luggage came out quickly. I can't wait for Southwest to have assigned seating! I absolutely hate the Cattle Call boarding procedure and the mad dash to get seats and overhead bins. However, the boarding was efficient.

Much better than the.last. flight on SW on Thanksgiving day

Unfortunately it was not a good experience. There was a rude stewardess.

Boarding was well explained and smooth. The flight was short, so there was no time for snacks. They did offer water or juice, though.

The flight was very short, 45 mins, therefore no snacks/drinks were provided; there should be a NA option for food and entertainment survey questions. Also, there were no charging ports onboard for cell phones. My experience was overall positive.

Price was right. Add power to the seats, television, larger plane to accommodate a long flight to improve mental health and overall comfort for a 5 hour flight.

The flight attendant for first class was excellent. Very attentive to the needs of the passengers The time scheduled for the connection flight on to Kona was too short and we missed that flight. But another flight was only an hour later. But it should have been scheduled that was in the first place.

The fight attendant for the first class cabin was outstanding. Very attentive and cared excellently for the passengers. Very smooth flight and landing. I used my iPAD and my own apps for entertainment, but I think a service including inflight entertainment will be better for some.

Didn’t call First Class passengers, called priority boarding. I’m old, I was listening for First Class. Family in row 3 made the flight annoying. Out of control child, father the kept getting into to overhead slamming it shut, blocked the isle for a solid 45 seconds during de boarding. Then blocked the door getting off the aircraft. These people should seriously be fined for their behavior, I didn’t splurge on First Class tickets to deal with such things.

It was all a wonderful experience. I hate to fly and I hate to travel yet. This was a very pleasurable event. Thank you.

My first leg was canceled 3 hr before leaving. My return trip left late. I leave it to Alaska higher ups to figure out what can be improved. Just put yourself in the passengers position.

Flight was delayed 1.5 hours. Inflight WiFi did not work. Servide in first class was very good.

The flight attendant and first class were very friendly, efficient, and wanted to make sure that service was great. Highly recommend this airline.

It was a pleasant experience. Considering we paid over $3000 for first class there really wasn’t anything special about first class. All the seats looked the same and everyone got the same great customer service. The only thing that was different between first class and couch was the drinks and the meal. We wouldn’t waste that much $ on first class on that plane again.

Very bad, terrible food and late by 2 hours. Then no to open aircraft doors

Paid for first class, but the flight attendant for first class did the minimum required. She really ever came to pick up the trash, and never asked if we needed anything. Every person had to ring for the flight attendants if they wanted any extra drinks. When I went back to use the restroom, she was just sitting on her phone.

The first class flight attendant was awful to everyone. Very rude; no customer service. She should not be working in first class.

Smaller plane for a longer flight than my first one. Doesn’t make sense.

Love delta smaller commuter plane so no entertainment and paid wifi on MKE-LGA leg was extremely unreliable and slow

The whole experience was excellent. As it most often is with Delta

Cabin was not pressurized properly. Several passengers had respiratory difficulties.

Very Very late. Subsequent flights left an hour before ours

First flight out and was 85 minutes delayed. Notification came out way too late

Delta flights recently are always delayed AND at jfk tney get the gates further away (need To walk 20’ to get to them/all the way at the end of the terminal). Not sure whats happening but price doesnt match experience!

bulkhead seat had very little legroom - even in bsiness class.

The plane was an older model, so it wasn’t as comfortable as others. The flight attendants were not helpful during onboarding. It was a full flight so there was chaos finding space for baggage.

I understand that both Hawaiian and Alaskan are in the process of merging but I could not get real-time flight info or access my boarding pass on either app

First class ticket. They ran out of food and I sat hungry watching the others eat

service overall good. I thought paying for wi-fi in first class was tacky. Food was soggy.

Departure was two hours late! Better than four hours late on our first flight

The flight from HON to Hilo caused a few problems, but we were helped by the checking agent at Hawaiian Airlines with tech assistance. My wife & I are in our 70's and not QR code savvy. But we are learning.

2nd flight of the day, delayed from the 1st flight being inoperable, and then this one was delayed 45 mins too.

Overall, the experience was good, but not special in any way. Fortunately, the flight was quite short. There was no one at the check-in kiosks to answer questions or help. The top of my armrest fell off when I grabbed it to stand up. One hates to see the plane falling apart!

The crew was quick and efficient. The flight was uneventful and arrived slightly early.

The flight left over an hour late and sat on the runway another half an hour or so.

I traveled first class for the first time. The flight from Portland to Honolulu was wonderful. First class was roomy. The seats folded down into a bed. The meal and service were excellent. I thoroughly enjoyed it. The hop from Honolulu to Lihue hadn't much difference between 1st class and coach. But the flight was brief. My departing flight from Lihue to Honolulu was cancelled at the last minute. In order to get home the same day, though about 3 hours later. I was rerouted to Maui and then to Portland. Those flights had no first class seats available, but my only alternative was to stay in Lihue for another day. I was told I would be refunded for that portion of the trip. I was disappointed, but I noticed the 1st class accommodations on the flight from Maui to Portland were not even close to the special experience I had coming from Portland to Lihue. I am curious now about how to select flights that have top notch 1st class accommodations. Can you help?

Flight pulled out on time but sat on runway for 30 mins. It was extremely cold in the aircraft despite wearing a winter coat. Surprisingly they had a vegetarian meal but could have some better snack choices for a 8 hour flight.

For a 5 1/2 hour flite i considered the "business class" to be subpar. The seats were just ok, no amenities, really nothing more than a long domestic flight. Frankly disappointed.

More choices on snacks. Built-in video screen to enjoy entertainment choices.

Almost a 6 hour flight and the only food option is a cheese plate… and chips. Also how is it there are no options for texting on American. I’ll be going back to delta and united.

Cancelled and rebooked twice in one day with a drop in seat class. Not good at all.

Service in first class no longer exists on American Airlines .

Customer service in first class does not exist on American Airlines

First class flight attendant was rude and lacked any customer service skills.

Customer service for American Airlines first class is at an all time low.

Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.