Pros: "Good crew, food was good for airline food. Entertainment offerings were good."
Cons: "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."
Pros: "Crew was great. Very friendly and accommodating"
Cons: "Regional jet had hard seats but adequate for 1 he flight"
Pros: "Officers in the airport are rude and offensive, racial discrimination."
Cons: "Change their employees, arrogant, not professional"
Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."
Pros: "The food was great. The service is excellent. Swiss Air gets an A+."
Cons: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"
Pros: "Great cabin crew!"
Cons: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."
Cons: "Really felt happy on time touch down nice journey with delta"
Pros: "Had seat open next to me"
Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"
Pros: "Really nice crew"
Cons: "The flight could’ve been on time and not delayed 24 hours"
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Cons: "The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight."
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."
Pros: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Cons: "The seat was so crammy and disgustingly uncomfortable"
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Pros: "Great crew, clean bathrooms, second baggage free"
Cons: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
Cons: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."
Cons: "Uncomfortable seats. Very uncomfortable ride. Everything else was good but it’s becoming hard to fly this way."
Cons: "Plane was delayed and boarding was a bit confusing at the start but then quickly fixed"
Cons: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Cons: "The aircraft arrived late in Istanbul for the connecting flight to Egypt causing us to miss out flight which made us wait 5+ hours in the airport which was a huge inconvenience."
Pros: "Timing. Food and service"
Cons: "Unanounced delay of about one hour due to long unexplained route"
Cons: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
Cons: "Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover."
Pros: "Food and entertainment was great."
Cons: "Delayed at origin and layover. Crew was a bit hard to track down at times."
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
The flight staff was nice. The pilot was a bit erratic with the plane.
It never happened. How could you ask me to write a review of something you are not aware of never happened????
Cons: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Pros: "Loved that each flight I took, there were meals provided."
Pros: "The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive."
Pros: "Reliable airline."
Cons: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Pros: "Crew was thoughtful"
Cons: "Seats were uncomfortable and the food was not worth eating"
Pros: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Pros: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Cons: "There was no in flight entertainment. Not that was really needed it with such a short flight."
Cons: "I travelled economy and found the seats not very enabling for big and tall folks as myself ! Other than that I highly recommend flying Lufthansa"