Daily cleaning, installation of cabin HEPA filters on flights from California to London Southend
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Scores according to KAYAK customer reviews
Pros: "Very nise crew, espicily steward Ignas"
Pros: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Cons: "Nothing. It was perfect for the service provided"
Pros: "the leg room was fine"
Cons: "the getting to the airplane and from the airplane after landing can be better by using more busses"
Pros: "Fast boarding, crew was able to help"
Cons: "Worst plane seat of all carriers. No leg room, to close to seat in front no where to put anything , no usb charger. My local bus is more comfortable & better equipped. Same as 90% of people only fly Ryanair as a last resorts. Friend tried to down load boarding pass in the morning of flight was not able as need to be done 24hrs before. 50 euro to get printed at airport outrageous. Perhaps you could Justify £10 but 50 euro!! Why do they try so hard to rip there customers off at every turn"
Pros: "Terrible crew impolite and rude"
Pros: "Nothing really stood out"
Cons: "Rude air hostess who was ignoring us in particularli where I was nearly fainting"
Pros: "Nothinge medíocre sistema them booking"
Cons: "Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds"
Cons: "Food was poor, particularly the croque monsieur, which was dry and tasteless."
Cons: "Lovely friendly staff, perfect flight, smooth take off and landing"
Pros: "Thank you"
Pros: "On time - From Southend"
Cons: "The extra charges at EVERY turn on a hellish web site that makes you never fly again"
Pros: "I do not know why we could not select seat upon booking - so that my wife and I could have sat next to each other. I know it's away you would like to make extra cash - but its a bit silly"
Cons: "The Yellow colour on seats - juts looks bad"
Pros: "Save trip Good flight"
Cons: "Chaos at start off"
Cons: "I got to the airport with plenty of time to make my 1:30pm flight. However the flight ended up being initially delayed for roughly 90 minutes according to the airport, while many passengers received notifications that it was closer to 2 and a half hours. When asked, the Ryanair deask said that they did not know anything and basically told us it was not their problem. We did not take off until after 5pm. However, it did not end there. Having never been told what the problem was, we finally boarded the plane and found that it was filthy. There were bread crumbs all over my seat and a candy bar wrapper underneath. I would have thought that with an extra 4 hours the plane could have at least been cleaned. Other than that, it was typical Ryanair, the seats do not recline, the staff is indifferent, and boarding was done via a bus to the tarmac."
Cons: "Delyed flight for 1h30min"
Pros: "The flight was smooth and calm. The crew was very professional."
Cons: "I did not know in advance about the checked baggage charge. The web site was not clear in this regard. The cost to pay this charge at the Rome Airport was double the price of doing it in advance. This also created a lot of unnecessary stress. We barely made the connection even though we had two and a half hours between arriving in Rome and the departure of the Ryanair flight. Also, there was a delay after boarding of almost one hour."
Cons: "pre check no matter what and don’t take a check in or else they stiff you with $120 in fees. Completely crazy"
Cons: "Sat on the plane for 1:30 due to delays and missing our departure slot then to be informed that there was no water ,drinks or any food on the plane due to “supply issues”. Then the conveyor system to broke down at East Midlands and all the cases had to be moved into the collection area by had by 2 security staff All in all 3 hours later for the booked taxi and didn’t arrive home till 4am ! Never had such a bad experience with Ryanair and East Midlands airport"
Cons: "The agent. They charged me extra for not check-in online. Very bad company"
Pros: "more sitting space - it was very cramped and the most uncomfortable flight I have every had."
Cons: "Moe leg room and better seating."
Pros: "I can't think of anything."
Cons: "So many add on expenses, additional 47 Euro for a checked bag, 15 Euro to pick our seat, etc.. Tickets ended up being more expensive than Olympic Air, even though they were more affordable on the surface. We ran 20+ minutes late, Boarding was a zoo. We were told we couldn't take a small back pack on the plan and had to check it, once on board there was more than enough room to put it under my feet. others had the same size bag or bigger."
Pros: "Beautiful views of Santorini and the Aegean from my window seat"
Cons: "My original flight was cancelled due to high winds and I was rebooked on this flight, having to spend an extra night on the island and thus missing my on going flight to Vienna the next day."
Pros: "Ryanair is barebones but gets you where you need to go for cheap."
Pros: "Crew on board was fine."
Cons: "Tried to check in only days and hours before. No one could help me navigate. At one point, 5 hours prior to the flight they said I would be upcharged $100.00 then hung up on."
Pros: "The flight was much better than expected because all of the bad reviews that Ryan air gets. Seemed like a normal flight without the extras."
Pros: "App not working for days. Not able to access boarding pass. Gate charged 55 euro just to print a bourding pass."
Cons: "Nothing no leg room"
Pros: "It was exceptionally inexpensive"
Cons: "It seemed like if you weren't paying close enough attention, you'd get nickel-and-dimed for every little thing that most airlines just take care of automatically"
Pros: "The crew was friendly and the airplane clean."
Cons: "The check in process was ridiculous. The website is too vague and didn't make it clear that your baggage HAD to be paid prior. The system isn't user friendly. I waited in line where my bag was weighed only to find out I had to go to to a different counter to pay for it and then STAND IN LINE AGAIN."
Pros: "Short flight and easy checkin with preprinted boarding passes."
Cons: "If you don't pay to choose your seats, they intentionally split you up from your traveling companion and then pester you to pay in order to sit together. Literally, a significant part of the plane were not sitting next to their spouse/companion. And then the crew announced that people were not allowed to switch seat because "assignments were made based on weight and balance calculations"! Wait, what?! No one asked me or my wife our weights, size, or even weight of any carry-ons, so what calculation were they making?! I'll tell you. They calculated how much money they could squeeze and, dare I say, extort from their passengers!"
Cons: "As we were not allowed to board flight from Milan to Lourdes as I stated previous we never boarded this flight and after spending day in Milan airport with no assistance had to go to an other airport to find passage. It cost us another fare for 10 persons and no Ryanaire were un helpful. Would not fly again with Ryanare and would certainly not recommend them. None of the phone no we were given worked."
Cons: "Needed more self service bag drop off terminals and better instructions on how to use them. Queue to drop off bags was ridiculous."
Cons: "Boarding was late and slow"
Cons: "Delay on departing"
Pros: "Flight was fast."
Cons: "We didn't check in early online so we were charged $120+(two passengers). We are on vacation with extremely limited and generally useless internet access. Charging is 120+ for checking in is an obsurb and unethical business practice geared toward taking advantage of travellers with limited options. We showed up 2+ hrs early and the checked baggage attendants shows up about an 1 after we got there. The checked bags process is a big mess. We barely made our flight and were charged 120+ for checking in at the desk. Checked bags at one counter, payed at a different counter, the attendants were late, dropped checked bags at a different counter, required to check a bag that we have travelled all over the world with, and then they curbside check other passengers bags of the same size."
Pros: "I had a Hand baggage and for space ,it went down, so i had to wait for my luggage"
Pros: "Nice crew and flight in time"
Cons: "Uncomfortable plane"
Pros: "The price was fantastic! the best around :)"
Cons: "There was no notification from cabin crew to advise us to ensure we collect our luggage BEFORE we go through the glass doors at Gatwick. We were expecting to show our passport and collect our luggage from the carrousel but didn't realise until after we went through the glass doors and had to wait over 40 mins for it to be brought to us. What was so astonishing- we were told we weren't the only ones this happened to. It would be very useful if cabin crew made the passengers aware of this to avoid it happening time after time with others/flights"
Pros: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Cons: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."
Pros: "Crew was great, on time take off and early landing. Maybe you get what you pay for, but I didnt think the price was so low, particularly with the various checked bags and other fees"
Cons: "My seatmate couldnt eat her stale sandwich, they call them "fresh" but actually they're frozen and de-thawed. The color scheme made it feel like we were on some kind of amusement park ride."
Pros: "Planes are new."
Cons: "Ryaniar uses questionable practices to charge for services that are free on almost all other airlines. What is most offensive is not the fact that they charge but they make it difficult for passengers to reduce or avoid such fees."
Pros: "Nothing! Cheap price does not equal cheap price......"
Cons: "Advertised Price is a facade.... Too many add-on prices once you get to the airport. no thanks.. never again. I will tell a freind! They are super expensive! I think they charged me for my oxygen in the airport and on board! ...RIP OFF AIRLINE!"
Pros: "Low cost, flight times which met my travel needs"
Cons: "Check-in desk in Athens airport opened late, and I was forced to pay the luggage charge (pre-paid during on-line booking of flight) a second time. The boarding process at the gate was chaotic and unprofessional. My seat in the plane was cramped and uncomfortable. We were never offered any refreshments, but the cabin crew had time to hawk beauty products and raffle tickets for charity then stand around for the rest of the flight chatting, sharing pictures from their friends, etc. As I stated in my previous post about the outgoing (ATH to RHO) leg of this trip, I will never deal with RyanAir again."
Pros: "Fast & easy flight!"
Cons: "The boarding process is horrible. More agents are needed for the check in process."
Cons: "Was late almost one hour"
Cons: "The flight was delayed an hour but we were not told once about any delay. They had us stand in line at boarding time and then wait for forty minutes. They did not address the delay until the end of the flight."
Cons: "The check in online. I don't understand the wisdom of charging a fee to do a normal check in"
Cons: "Very rude check in staff Charge for boarding pass No food or entertainment Long time to board a small plane!"
Airlines flying from California to London Southend have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from California to London Southend
Masks required on board, masks provided on flights from California to London Southend
Social distancing seating
Middle seats unavailable to book on flights from California to London Southend
Testing for antibodies, testing for symptoms for flights from California to London Southend
Waiving of change fees. Search flexible flights from California to London Southend