Daily cleaning, installation of cabin HEPA filters on flights from Caribbean Islands to Hartford
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Scores according to KAYAK customer reviews
Pros: "Crew was great. Boarding was easy."
Cons: "How about letting my seat tilt back a bit. Back was not happy."
Pros: "More room seats"
Cons: "Boarding process"
Cons: "My entertainment system sound was poor"
Pros: "Crew was nice"
Cons: "Boarding was delayed and arrival was delayed by sitting on the plane"
Pros: "The crew was very nice."
Cons: "I was going home for a funeral, so my thoughts were just in another world and not occupied with the travel."
Cons: "Tv didn't work :("
Pros: "Overall, we love Jetblue."
Cons: "Our seats changed from the ones we picked which were mid-plane, to the very last row. While convenient for the restroom, it has us getting off the plane."
Cons: "The food"
Cons: "It was excellent"
Pros: "I was able to rest."
Pros: "Great! Both ways. Many thanks for making wheelchair travelsp easy."
Cons: "turbulence and delay, all weather related"
Cons: "Map program on screen To many ads"
Cons: "It was not s dislike, I did not use the entertainment offered so not able to rate it properly-and the snacks -no complaints-they were quite nice as snacks go,just not a big snacker"
Pros: "We were on time. Great leg room."
Pros: "Check in process, take off time."
Cons: "The entertainment system was not working."
Pros: "The convenient updates I received on my phone."
Cons: "No complaints"
Pros: "On time actually arrived early but could not get off of plane so really did not matter"
Cons: "This is the third time that my flight is delayed when traveling with JetBlue, no compensation received."
Pros: "Professionalism, on time, great customer service, courtesy always"
Pros: "Flight was excellent"
Pros: "On time departure."
Cons: "Limited snack choices"
Pros: "Everything was excellent"
Pros: "Boarding was easy and fast; the planes were almost *exactly* on time both for departures and arrivals! Staff was friendly. I have absolutely no complaints!"
Cons: "Can't think of anything. :)"
Pros: "Extra foot rm. Clean"
Cons: "almost an hour late"
Cons: "Food is very unhealthy and should include more"
Pros: "The crew, the bathroom, on time"
Cons: "Problems with 1 tv but crew was helpful; arm rest padding was loose on one chair"
Cons: "It was very interesting to see that the flight attendants on the plan were taking people orders for beverages with a note pad and then coming back with a tray. This just seems like a very inefficient way of getting a simple task done."
Pros: "Easy process going through customs."
Cons: "No complaints"
Cons: "Had a lot of trouble connecting to wifi. I wasn't sure how to do it or it wasn't working properly."
Pros: "It boarded with ease, it left on time, and we got in early. Perfect!"
Pros: "It was so easy for me to connect. No hassle and the reps were so cooperative."
Cons: "No complaints"
Pros: "Friendly crew, flighr arrived early even though we were a little late leaving, bags came out fairly quickly at destination, flight not overcrowded, plane was clean."
Pros: "I have never had an issue with JetBlue, and I only fly with them now. This was a price capped flight to get me out Florida, and I couldn't appreciate it more. The crew was great, and it was the smoothest landing I've ever had!"
Cons: "It was ok"
Cons: "2 hour delay"
Cons: "Muy malo el viaje"
Pros: "Even more space"
Cons: "My bag was rip"
Pros: "Well treated"
Cons: "Delayed for two hours"
Cons: "The pilot was 2 hours late so i was really late arriving to my destination."
Cons: "Needs better food"
Pros: "Smooth flying of the plane. Customer service"
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Cons: "Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans."
Pros: "Decent entertainment options and snack offerings."
Cons: "Last 6-8 rows were vacant and for some reason Someone was still seated directly next to me. Why on earth the flight attendants (otherwise great) didn’t make an announcement that there was no need to share a row and encourage people to spread out is beyond me. I mean this is the only flight I can remember in a decade that wasn’t nearly or fully booked, you’d think they’d emphasize that. Instead I got to be trapped like it was a full flight next to a guy with no concept of personal space."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Cons: "They were great"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "Crew was great"
Cons: "It was late"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Pros: "The crew members were excellent and efficient. Europe was fabulous."
Cons: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."
Pros: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Cons: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Flying first class and the attendants were wonderful"
Pros: "Waited for me"
Cons: "Damaged my suitcase upon arrival"
Pros: "In-flight entertainment Nice crew"
Cons: "The Delta seat assignment and boarding process The flight was delayed"
Pros: "Efficient boarding"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Pros: "A screen with free movies is nice."
Pros: "Everything went smoothly."
Cons: "The row I chose for a seat was next to the bathrooms. Those seats don’t recline. Found it it’s very hard to sleep sitting upright. That made the flight and the first day of my international trip difficult. It would be nice for the sites seat selection feature to include such nfo on seats. I paid nearly $2000 for a shitty seat."
Pros: "Staff. Beautiful excellent"
Cons: "Need more food"
Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Pros: "Flight arrived early!!"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "Crew was friendly and helpful"
Cons: "The cheap seats were… well cheap. Not enough leg room"
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "Ground team was amazing--efficient, pleasant, rapid turnaround"
Cons: "Incoming plane was 1.5h late and there was no meaningful explanation (saying that the plane was late coming in bc it was late getting to its prior stop isn't really an explanation)"
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"
Pros: "Good movies"
Cons: "Unsmiling, miserable staff. Seats like concrete. Cheap and nasty snacks"
Pros: "As always seats are spacious"
Cons: "They weren't selling food on this flight which is entirely too long to be without a meal"
Cons: "Me and my husband traveled with my infant son and thebstaff was very accomodating. They evn allowed us to change seats to ensure my son was not next to another person."
Cons: "Have the pilots come to fly the plane on time"
Pros: "Amazing crew"
Pros: "The pilot did a great job navigating around the bad weather and the landing was amazing, I barely felt anything! Thank you to them and the flight attendants!"
Pros: "crew and clean plane"
Pros: "Crew were very nice."
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Pros: "Everything was awesome. No wait, fast boarding, nice crew!"
Cons: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Pros: "Crew was not bad at all. And the seat was comfortable and pilot did an excellent job getting us off the ground and landing. Well done. Great job"
Cons: "We know this is not the easiest job dealing with grumpy people. But we are not all grumpy many of us appreciate your hard word, so a smile at the ones smiling is nice."
Pros: "Not enough leg room and children sat behind me kicking the seat the whole trip"
Cons: "More leg room"
Cons: "Awesome Customer Service"
Pros: "Much better flight. Nice quick easy boarding and getting off. quick easy overall. Seats were much more comfortable"
Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."
Pros: "The TVs and free movies!"
Cons: "I will never fly with American again."
Pros: "Very comfortable flight!"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Pros: "Lunch was GREAT- usually fly Delta but this was comparable."
Cons: "WiFi, ESPECIALLY when you pay for a first class ticket, should be free. Further, the instructions for connecting to paid WiFi are NOT printed clearly anywhere. I had to go to the internet while on the ground. There are many movie and TV show options for free on your own device, however."
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Pros: "Lovely Flight. Crew was excellent . Clean plane"
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "Same as above. Very pleased"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "Seats were comfortable. Great selection for entertainment. Flight arrived to my destination early."
Pros: "The cost for the internet was great"
Cons: "Hmm can’t think of anything at this time"
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "Plane was nice, seemed fairly new. There were two outlets for my row installed on the supports of the row of seats in front of us. Looked like it was made for plugs from a number of countries. Pretty nice feature. Headrests has an adjustable pillow that you could use to cradle your head for sleep. Didn’t use but seemed interesting."
Cons: "Seats too narrow. There weren’t especially narrow. In fact, I’m sure I’ve sat in narrower ones. This is just a feature of every economy seat I suppose, but it’s still a negative. O"
Pros: "Arrived on time."
Cons: "Seat space is bad. Food is all for a fee."
Pros: "Crew was friendly, seats were comfortable."
Cons: "Didn't receive any snacks for the flight Had to pay for any use of wifi. Entertainment used to be provided along with trip."
Cons: "Delay due to mechanical glitch which should have been checked before boarding"
Cons: "Stop serving early"
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Premium space"
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "The seats were more comfortable. You"
Cons: "The middle seat and the guy in front of me who decided to recline!!!"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "The delay"
Cons: "How about a sip of water atleast"
Cons: "Nothing all good"
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Pros: "Great inflight service! On the ground faster than expected."
Cons: "I asked to complementary check my small carry on, but the attendants at the desk would not let me. The stewardesses were booked too closely to their last flight and we were delayed - huge oversight. Boarding was chaotic as the gate immediately across from us was simultaneously boarding and the United staff made the whole process long and miserable by failing to call the next boarding group in a timely fashion. This is not the first time I’ve felt miserable while trying to board a United flight :/."
Pros: "Fast boarding process."
Pros: "Flight was on time"
Cons: "Better food would be nice."
Cons: "Both outbound and invound flights were delayed 3 hours and no reason was every given. The staff at the gate and on the plane in both directions were not friendly or helpful at all."
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted. Appreciated the humor when the groundcrew was late parking us."
Pros: "Crew friendliness"
Cons: "The cabin was way too cold. Audio beeps (fasten seat belts) are too loud"
Cons: "The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again."
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Cons: "4 hr DELAY"
Cons: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."
Pros: "see above"
Cons: "see above"
Cons: "Poor customer service.Flight was delayed and the employees at the counter where not helpful at almost missed my connection if the crew in Jersey weren't waiting for our flight to arrive.Since then I try my best not using United to flight"
Pros: "Aguadilla airport is crazy at 2:00 am. I never really heard them call for me to get on the plane to Newark so if I wasn't really paying attention I might have missed my flight"
Cons: "It was late and getting there was even worse. I was told I wouldn't make my connecting flight in Newark on the way there so I had to go home and come back the next day. Of course it was weather related so you can't control that."
Cons: "i will not arrive at my destination until 4:03 AM. yuck."
Pros: "the United app"
Cons: "the bag of mix"
Pros: "I liked the Dutch sweet breakfast waffle very much."
Pros: "Everyone was friendly, but touchdown was kind of brutal"
Cons: "Took a long time to get support when gate changed. Could not walk at the time due to skiing accident."
Pros: "It's was on time."
Cons: "The airplaine smells bad."
Pros: "Left on time. Arrived early."
Pros: "The flight attendants were courteous, despite the screw-ups caused by the computer system."
Cons: "The computer system issued the same seat number to my wife and two other people, and two me and one other person. Other people had duplicate seat assignments as well. Worse, for an overnight flight, my seat would not recline."
Cons: "Finally surrendered to the delays after 5 hours waiting (enough to drive to Hartford and back) and took an Uber home."
Pros: "All flights were professional mostly smooth. On time great experience."
Pros: "Everything was good I can't complain thanks for everything."
Pros: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."
Pros: "On time"
Cons: "It seems that United is always overbooked and does not have space for carry-on's (obligating you to place carry-on's with regular baggage)."
Pros: "Every one including the crew was very nice and polite"
Cons: "We left late and my seat was very uncomfortable"
Cons: "This was a connecting flight which I missed because of a giant delay on the first leg of my journey"
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Pros: "They give me a opportunity to check my bags it also was overweight and they give me a chance to flight my bags and paid the extra"
Cons: "Small plane, no TV for a long plane ride"
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Pros: "Crew on the plane was helpful and nice."
Cons: "Crew boarding the plane was bossy and a bit rude. I also think it's very inappropriate that United boards it's pre board group by saying, "anyone with disabilities can board now" The term pre board was created so you wouldn't have to publicly announce that someone was disabled."
Pros: "Delays in both flights"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Cons: "Flight delay"
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Pros: "No one sat next to me. Flight was early!"
Cons: "Unhealthy snack."
Cons: "El vuelo se atraso"
Pros: "easy transfer"
Cons: "had to transfer"
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Cons: "I upgraded to first class but when I went to the airport, they made me wait in a line and tended coach passengers first. When I got to Newark, some of my luggage came out first but the rest came out after coach. I think for what I paid, service was lousy."
Pros: "Better costumer service !"
Pros: "Crew was amazing!"
Cons: "Social Distancing"
Pros: "Nothing. Not clean at all."
Cons: "Clean the plane. Space people out. Passengers were bunched together while other spaces were wide open. Not cool"
Pros: "nothing, I was trying and calling Fortine Airlines to change the flight because the situation of coronavirus and I didn't get answer ...Calling more that 500 times ... This is a scam"
Cons: "nothing, I was trying and calling Fortine Airlines to change the flight because the situation of coronavirus and I didn't get answer ...Calling more that 500 times ... This is a scam"
Pros: "Crew was friendly and amazing"
Cons: "Seats recline. At least free water/coffee for refreshment."
Cons: "Los precios son muy populares por lo que la incomodidad de los asientos se te olvida. En general todo es bueno. Aparentaba estar limpio y el servicio fue excelente."
Cons: "Airport security at Orlando was insane! The line through TSA must have been over 500 yards. Also, it doesn't appear that this Frontier flight allowed for online confirmation so, although the Frontier Desk was super fast processing passengers, the two lines together was stressful and used up valuable pre-boarding time. Some advance warning might help passengers schedule their arrival at the airport."
Pros: "The softest landing on our whole trip!"
Pros: "Maria at the San Juan counter was very nice and helpful. I recently widowed and was very nervous about flying with Frontier. She put me at ease."
Cons: "I have nothing to add here"
Pros: "Seats are not that small . It’s comfortable"
Pros: "Crew it was really nice"
Pros: "when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there."
Cons: "more staff, not overworked and rude. better communication. no lost luggage."
Pros: "Crew was very friendly"
Cons: "Pretty much everything else, should have WiFi by now even if it’s paid"
Pros: "2 hours waiting in the airport inside the plane"
Cons: "Notify what happen..."
Pros: "Crew was great especially the guy, didn’t catch his name..."
Cons: "Seats that recline would’ve been nice"
Cons: "Some free snack and soda or water"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Cons: "Being on time, giving free snacks/beverages, communication"
Cons: "Seats didn’t recline, it was a bumpy ride nothing was free! That’s what we (didn’t) pay for!"
Cons: "No dieron gratis nada de café ni agua .y las azafatas estaban burlándose de los pasajeros es una falta de respeto"
Cons: "Tickets were purchased together but yet one ticket was zone 1 and the other two were zone 3"
Pros: "The crew was polite and knowledgeable"
Cons: "The seats were very uncomfortable overnight flight could not sleep"
Pros: "Crew was fine, there need to be a great improvement on the seats"
Cons: "Make seats recline"
Pros: "The crew was very very polite and helpful,, flight was punctual, boarding on time, everything was great."
Cons: "No TV no music not entertaining"
Pros: "I live in Orlando. I made a mistake. The travel was supoused to be from Orlando to San Juan ."
Cons: "I believe the pilot flew to high. Me and my friends ears popped severely and caused pain."
Pros: "Price, on time and cleaness."
Cons: "No entertainment (magazines, movie, tv) and seats a little uncomfortable."
Pros: "Quick and easy"
Cons: "I’m a small person.... and i barely had room sitting inside the aircraft"
Pros: "On time flight. Friendly crew."
Cons: "No free beverages, very cramped seating."
Pros: "There was enough leg space and the flight was on time."
Cons: "There was no entertainment or food but that was expected. Otherwise a really great flight."
Pros: "i Liked that I was able to fly home"
Cons: "The cost of the flight once you add the cost of carry on or checked bag for that I could’ve flew Delta with snacks"
Pros: "Seats are just not made for trips longer than 2hrs"
Cons: "Flight from sju to mco was delay 3 times. Lost my mco to pvd flight. And then i was send from mco to raleigh and another delay. Then raleigh to pvd with one more delay and loss bags. All frontier gave me was $50voucher when i lost hundreds in hotel and car and taxi and my time. The depart time for the sju flight was 3am i have to be in the airport 2hrs before so this was a allmost 24hrs flight for me because i reach my destination at 4pm. I expect comunication from you."
Pros: "Nothing. The only thing that was good it was that it was a direct flight, however with the delay it make it longer than other flights with stops"
Cons: "Will not use your airline in the future due unreliable flights. Never experienced this with any other airline"
Pros: "The price is good"
Cons: "I don’t like the chairs"
Pros: "Everything was fine for a no frills airline. Just be sure to bring your own water. You only get one cup, and if you sleep through water service you are out of luck."
Cons: "I don't like the seats, they have no cushion and they don't recline. Plus the tray table is super small. Also you pay for all drinks. Another thing the pressure is horrible in these planes. It seems they try to cut down on cost so the cabin is not pressurized right to reduced your ears from getting the over pressure from the ascend and descent of the plane."
Pros: "The crew personnel aboard the plane was friendly and the seats confortable."
Cons: "They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee."
Pros: "Left on time, orderly boarding, arrived ahead of time."
Cons: "No meal service."
Pros: "The atendance and organisation"
Cons: "The seats. They shoul recline and not be steady in one position"
Pros: "I really liked how amazingly friendly all the crew were. They all had a real smile and tried to help every costumer Kindly. Never saw this from ANY airline. They are EXCELLENT!"
Cons: "Many crying babies, most but that's nothing you could do LOL!"
Pros: "Cheap flight"
Cons: "No complimentary snacks at all. I paid $3 for a coke, very little seats with no elbow or leg room nor to lean back. I felt like i was in a can."
Pros: "Fast luggage checking"
Cons: "No cash accepted for overweight baggage"
Airlines flying from Caribbean Islands to Hartford have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Caribbean Islands to Hartford
Masks required on board, masks provided on flights from Caribbean Islands to Hartford
Social distancing seating
Middle seats unavailable to book on flights from Caribbean Islands to Hartford
Testing for antibodies, testing for symptoms for flights from Caribbean Islands to Hartford
Waiving of change fees. Search flexible flights from Caribbean Islands to Hartford