|August||Best time to beat the crowds with an average 5% drop in price.|
|October||Most popular time to fly with an average 8% increase in price.|
Average price of a round-trip
|$684||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Caribbean Islands to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from Caribbean Islands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to Caribbean Islands with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from Caribbean Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "2 hr delay"
Pros: "Wonderful crew, comfortable seating in coach!"
Pros: "Snack selection"
Cons: "Deplaning process"
Pros: "I love JetBlue! Roomy, well-appointed, great amenities and clean."
Cons: "My first flight was delayed resulting in the missing of my second flight."
Cons: "My entertainment system wasn't working. Kept freezing and restarting. I was allowed ton switch seats, but the same thing happened on the others I tried."
Cons: "The flight was done but the fact that both flights were delayed was very disappointing. This is the first time it happened but it threw my schedule off."
Pros: "The crew was good."
Cons: "Nothing pretty spectacular."
Cons: "We waited in the runway for 2 hours after landing. Not the airlines fault however completely unacceptable."
Pros: "Amazing crew!"
Cons: "No delay"
Pros: "The crew is friendly & attentive. Reason I choose JetBlue."
Pros: "Crew was great, seat very comfy with good legroom."
Pros: "Just a decent flight."
Cons: "Boarding was disorganized and people from uncalled groups were blocking access to the line. After landing baggage pickup was unusually slow."
Pros: "The legroom is fantastic in coach!"
Cons: "The in flight entertainment head phone jack didn’t work the best."
Pros: "Crew was great and flight was mostly comfortable for a plane"
Cons: "We were delayed 3 hours (supposed to leave at 7:45 didn’t leave till after 10:30) because a food truck (food only for first class/paying customers of course) broke down right next to the plane and they had to tow it like, an extra yard away from the plane. I wish I got money back or something because I had to pay for extra transportation to get home... Maybe if I had gotten some actual food instead of just snacks and a water it would have been okay, but no."
Pros: "The flight attendants were very nice. The price (economy nonstop RT to Boston from Seattle) was excellent."
Cons: "JetBlue economy seats were uncomfortable or me on a long (almost six hour) flight. I had to get up and stand in back twice, as my rear end was so sore. Both flights were delayed 45 minutes to an hour. As this is my first time flying JetBlue, it didn't leave good impression."
Pros: "Selection of salty snacks"
Cons: "Infrequent food/water service Only a few movies - not on-demand Seats were uncomfortable - plenty of legroom but not good back support"
Pros: "Liked the staff, speedy boarding, in flight service."
Cons: "Seats had good legroom but hurt when sitting for long flights - felt like I was sitting on keys. Access to satellite TV was a nice feature when it was working. Other than that - a great experience."
Pros: "Flight was projected to be late but we got here on time"
Pros: "Great crew and the standard JetBlue snacks, WiFi, direct TV"
Cons: "Needs to upgrade. TVs are tiny for a cross country trip."
Pros: "Crew was great. They were upbeat, helpful and efficient. I also love all the room you get in a coach seat."
Cons: "The flights were delayed."
Pros: "Service, equipment, timeliness were great."
Cons: "WiFi was so slow my email wouldn’t load. Wish for decent food on a five hour flight."
Cons: "The delay and the boiling frog approach to delay notifications."
Pros: "fast on boarding... went well considering it was a busy flight and delayed"
Cons: "my partner and I were in different boarding-groups but the check-in clerk didn't let us go in together. We were separated by groups... I've never heard of this before and I do a lot of flying. It happened to several couples on the flight. We were puzzled."
Pros: "Efficient boarding, capable crew, mbetter than standard free snack options. Decent amount of leg room due to it being an older plane."
Cons: "Could have used another round or two of water/beverage offerings as the cabin air is always so warm & dry. Disappointed in lack of power source for charging devices on such a long flight, but the plane seemed way too old to accommodate that."
Pros: "average trip: boarding, timeliness, uneventful (what you wish for on a flight)"
Cons: "-Entertainment system wasn't working, so made for a long 6 hours. -Flight crew weren't self-aware - had conversations with each other in loud voices at the back of the plane that could be heard by passengers several rows away. Many people were trying to sleep with no entertainment system working."
Pros: "Friendly, capable attendants, smooth & efficient boarding process. A couple decent free snack options. Due to it being an older plane, leg room is decent."
Cons: "This and it’s return flight (back to back with a red-eye) are on an older plane without charging ports for all the devices we have nowadays. Makes it difficult to get a full charge to last for the 6 hour flight. Could have used another round of beverage offerings as the air is so dry and warm. Other than that nothing really to complain about!"
Pros: "The staff was amazing -- very friendly and made their customers feel welcomed and comfortable. Quentin was especially great. He helped me put my luggage in the overhead bins, and continuously made everyone laugh. Also he complimented my eyes and that was cool considering I was very tired and feeling pretty antisocial. Thank you for turning my morning around!"
Pros: "We try to take JetBlue to Boston and Seattle out of Long Beach every chance we get. The leg room is great and the flights are affordable!"
Pros: "Leg room was good."
Cons: "$5 for the use of a pillow. Boarding was a little confusing"
Pros: "Just average."
Pros: "The ride was a bumpy one. The captain kept us informed the entire way. It kept the lady next to me very calm and that was appreciated. The flight attendants were very professional and courteous."
Pros: "Attentive CREW and proactive."
Pros: "Good selection of movies, friendly staff"
Cons: "Seats did not breath at all and caused me to sweat. Placement of movie controls on armrest was very poor and caused me to continually stop the movie accidentally. Flight attendant did not inform me of the cost of beverages (or that they even had a cost) until after I had asked for two."
Pros: "Free wifi, easy boarding, friendly and quick service"
Cons: "Could have used more direction to help people know where to load their carryons so they didn't put them too far forward in the plane"
Pros: "Customer service and seat space."
Cons: "Food could have been better"
Pros: "Free wifi and good snacks"
Pros: "Great service"
Pros: "Overall a pleasant trip, nice crew."
Cons: "Entertainment was off / broken for many seats. Mine was busted but my neighbor's worked fine. They made an announcement for broken seats to hook up to Wi-Fi for entertainment for same programming, but that would mean watching on my little android."
Pros: "Comfortable seats that reclined slightly. Friendly staff. Good assortment of movies/TV channels/snacks. We arrived 20 minutes early to our destination, with the smoothest landing ever!"
Pros: "The seats are wide with leg room, even on a center seat."
Cons: "Couldn't check in online, or at a kiosk, because my reservation couldn't be found. Of course, I did have one, and it took going to a counter to get it straightened out, but only after a loooong wait and then barely making it to the gate in time for boarding. Before a 90-minute delay."
Pros: "Comfy seats. Smooth flight With no big issues."
Cons: "They skipped me over for snacks. I was reading, but still. I had also asked to purchase as snack box but they told me "later" and never followed up. Not a huge deal. But I was hungry!"
Cons: "Too cold and noxious fumes prior to take-off which was delayed nearly 2 hours."
Pros: "I love the free wifi and movies"
Cons: "Wish we had more snack service on such a long flight"
Pros: "Paid for the "Even More Room" and the extra 4 inches were a huge difference. Slept the whole time as it was already a 26 hour day."
Cons: "Plane was delayed due to needing a different gate to unload international travelers, then towed to our gate to load us up a little over and hour after we were set to take off. Reader board stopped updating after 25 min posted delay. Seems like poor planning and issues like that should be known a head of time and their schedule should be set to allow things of that nature to not impact their customers. 30 minutes delay waiting for a gate to open up to allow us to exit the plane"
Pros: "Flight attendant and crew were pleasant"
Pros: "The entertainment was perfect. The atmosphere in the cabin was happy and light hearted."
Pros: "Quick boarding process and take off. Flight was slightly late but the staff expedited boarding and take off. Staff is friendly. Service was great. Beverage service was great. Baggage was quickly at baggage claim."
Cons: "Even though its a short flight better food options for First Class would be appreciated."
Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."
Cons: "On time flight"
Cons: "Connection at Schiphol often tricky;"
Cons: "My monitor isn’t really working after rebooted. And the audio hole wasn’t tight enough"
Cons: "The wrap didn't taste too well."
Pros: "Crew and generous pours of wine"
Cons: "The food was at best edible"
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."
Cons: "Cramped seating for premium Econ"
Cons: "Seat wouldn't redline."
Pros: "Great flight attendants and very clean"
Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "Great movie selection"
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Pros: "Comfortable seats."
Cons: "Flew business class and my 1st choice on the menu had run out. I ended up not eating."
Pros: "Getting to the correct destination."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Pros: "Great service, polite staff"
Cons: "Incredibly tiny seats, even for my girlfriend, who is 5'6""
Cons: "horrible boarding management in SJC."
Pros: "Just not enough room to accommodate that many people for such a long flight. And felt neglected and grouchy by the end of the trip."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Cons: "in Amsterdam any DELTA crew helm us, only KLM"
Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."
Pros: "Pleasant crew. Efficient loading and gate-check."
Cons: "No direction to passengers to put phones on flight mode- i had to request my seat mate to do so. No entertainment. Only mini pretzels served."
Pros: "Timing and Service"
Cons: "Space between seats too reduced"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Pros: "the chick who worked the counter for the preboard flight counter was really REALLY nice"
Cons: "everyone on my flight was ugly"
Pros: "- took off and landed :) - negligible turbulence - captain's skill in landing in foggy Seattle weather was impressive. - coffee actually wasn't bad this time."
Cons: "- no individual displays - no individual air vent (this must have been a really old jet) - *very* cramped seats. I'm 6'2" and I barely fit in economy. The second someone reclines I'm in for an uncomfortable flight."
Pros: "Dish TV"
Cons: "Pilots were coming from an international flight that was delayed. They then landed at the absolute opposite end of the airport AND had to clear customs. When we boarded they said the pilots had landed. 60 minutes later they arrived, 30 minutes after that we took off. Missed connecting flight in Seattle. Poor communication during delay."
Pros: "Nothing. Flight was 5 hours delayed. Finally rebooked and still missed all connections because that flight was late departing. All legs of this trip on delta were delayed. Lousy service ast attempting to resolve situation. Given a choice, I do not choose Delta as a first choice airline to fly."
Pros: "Flight had a 5 hr delay"
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "I liked the service of the crew members and the Margarita was super strong."
Cons: "The seats are really close together. It made it uncomfortable to sleep."
Pros: "Left on time, got in early, super easy flight. Baggage was quick."
Cons: "My flight from anchorage was delayed over an hour so I miss my connecting flight and had to stay over night in the Seattle airport..."
Pros: "The staff of Dekta were welcoming as well as helpful. The flight was professionally run and I enjoyed it."
Cons: "The auxiliary power went down before we took off. However, the flight captain assured passengers that procedures would be followed to assure our safety. We waited on the plane for 10 minutes and then took off. Thanks to staff for following safety procedures."
Pros: "The crew were excellent. Kept us updated throughout a long delay."
Cons: "We should have reached our destination at 7:40PM. We finally arrived about 9:50pm. We were held at the gate for about two hours while a mechanical issue was solved. The plane was not equipped with WiFi/internet and the entertainment was poor. Expected better from Delta."
Pros: "staff was friendly"
Pros: "This was my shortest flight for the day, just over 2 hours and it was a bigger plane, had monitors in the seat backs, served drinks and snack."
Cons: "I think entertainment should be free. There should be a charge for wifi, because people can survive without their computer/phone for a few hours. But, if you have already put the monitors on the plane, how much extra money per year would airlines lose by offering a free movie...?"
Pros: "the attendant in first class was fantastic."
Cons: "They didn't land due to fog, making me miss all my other flights. Bags were not put on redirected flight to Beijing. Bags still missing 3 days later. Trip has been put on hold till bags arrive in Jakarta."
Cons: "Delayed due to weather that actually apparently wasn't that bad. Sat on the Tarmac for over an hour. When we finally got in the air I asked for water and she said they were running low and she would come back later. She never came back. Had to buy my own hotel room and their "discounted" rate was a room for over a hundred dollars. I had to call the number 6 times because i kept getting disconnected. Then waited on hold for 15 minute before I got anyone."
Pros: "Electricity plug at my seat"
Cons: "Crew was late getting to gate so that delayed boarding"
Cons: "Well just some more variety of foods I guess"
Pros: "The crew was great and good customer service"
Pros: "on time, good seats and leg space"
Cons: "I wish Copa has more flights in US"
Pros: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Cons: "The food was decent but my return flight was better."
Pros: "The flight was smooth"
Cons: "One Cooa employ tried to force me to check my carry on. They did not ask if I wanted to check it. They told me I must. They ridiculously placed the bag on top of the carry-on measuring device and told me it was too big. I had just gotten off another Copa flight from Port of Spain where there was no issue at all."
Pros: "Better entertaining sistem"
Cons: "Better entertaining sistem"
Pros: "The crew was great and the flight was good n"
Cons: "Nothing everything was great"
Pros: "Well-organized boarding process, friendly staff."
Cons: "Couldn't check-in electronically through Copa, as I bought tickets through United. Had to call to confirm all good, which it was."
Pros: "Seat comfortable. Staff accomodating"
Cons: "In flight entertainment"
Cons: "Business class is terrible value for money. 5 sogfyt chicken nuggets with a tiny bowl of lettuce. Disgusting waste of money."
Pros: "Crew was friendly, food was good and seats were comfortable"
Cons: "Delivery of baggage at SFO terminal"
Pros: "Easy to board"
Cons: "Better communication with the speakers"
Cons: "Missed my connection because first flight was cancelled... they only rebooked me to arrive three days later. I thought it was a joke, but they were serious."
Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."
Pros: "Everything was top notch!"
Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."
Pros: "The crew was nice."
Cons: "Some form of entertainment"
Cons: "I didn’t know I need an app downloaded ahead of the flight in order to watch movies. They did not have seatback screens on this flight"
Pros: "Same as above."
Pros: "I liked the fact that we were able to get free meals and the first check in luggage free."
Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"
Pros: "everything is so very good"
Cons: "The in flight entertainment selection was small, could have been bigger"
Pros: "Like the service of food"
Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"
Cons: "Not much room for legs ... I am petite ..can’t imagine regular and tall people’s pain"
Pros: "Excellent service"
Pros: "the food... the travel...the movies..."
Cons: "I like everythimg... but the that I like, is that we arraived on time. even we was 15 minutes late.."
Pros: "Took off on time"
Cons: "No entertainment."
Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."
Cons: "The food was horrible and the seats need to be redone"
Pros: "There really isn't much to complain about with Copa as they're prompt and efficient. I usually fly on their Embraer E190ARs which are pretty spartan when it comes to additional amenities as compared to the Boeing 737 fleet. However the business class seats are comfortable have a reasonable recline for such a small aircraft."
Cons: "If you're flying on a flight operated by Copa Colombia, be prepared for business class being European styled with regular economy class seats except on the E190 there is no middle row to block off."
Cons: "Old episodes of series. Need newer movie options"
Cons: "The cabin was freezing in the flight Mx- Panama. Besides telling the creww ro lower the ac, the temperature was terribly uncomfortable and there were no blankets available, besides being a 6 am flight! The stewards were chatting a lot of the time and not really paying attention when serving the beverages. I asked for a tea, and was not offered sugar/cream and didn’t give me a napking. Perhaps this happened because I was seating in the last row. Very dissaponted with this flight."
Pros: "Service was sastisfying"
Pros: "Ontime departure!"
Cons: "Conecting flight to Guatemala was over sold"
Pros: "You did not have a category for these persons"
Pros: "The food"
Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "Disliked having to go through security again right at the gate, also was not allowed to bring drinks into the plane that I had just bought inside the airport, had to throw away or drink them immediately before boarding because of policy, have not had any problem with any other airline..."
Pros: "All was. Ganythingood"
Cons: "Everything was below standard"
Cons: "Did not ask for volunteers and gave preference to people who di on line check in. Ridiculous joke of an airline."
Cons: "Ustedes cambiaron las fechas de nuestra reserva. Se hizo para el 9 de agosto. Y nosotros la pedimos para el 9 de julio. Cuando llamamos a cambiarla, salía más caro que comprar otro tiquete ida y vuelta. Yo tuve que comprar un tiquete por otra aerolínea para regresar de Nueva York a Medellín."
Pros: "Good seats, entertainment, crew, flying time and on schedule. Would definitely fly with them again."
Cons: "Food was ok I'm sure but I wish they had vegetarian options."
Cons: "There was no entertainment on this flight."
Pros: "Everyone was extremely kind and helpful!"
Pros: "Service was great everything was easily taken care of absolutely no complaints"
Pros: "Sun Country is fantastic for flying to MN and the best part is that you don’t have to fly in to the main big terminal, which is something I really enjoy. Flight service was quick and clean and I was very comfortable on the flight."
Cons: "Both entertainment rental and food cost high. Need to be consistent enforcing luggage bag size allowed as carry on."
Pros: "Absolutely nothing"
Cons: "First flight was delayed by 2 hours with no notification, missed connecting flight, no apology given and worst seats on plane were booked for us. Had to wait over 5 hours for next flight which also ended up being delayed and no option of discounted upgrade even though 9 of the 12 first class seats were available."
Pros: "The last three times I've taken suncountry, I have not been able to check in online. I had to come to the airport early, and stand in a line to get my boarding pass. I wonder if this is some way to get you to buy an upgrade seat?? They said they were having computer trouble, but after three months and three tries, I'm not planning on flying them again."
Pros: "Friendly and attentive flight attendants and a very clean and well functioning aircraft! Thank you!"
Cons: "Wish that the seats would recline more than they do."
Cons: "Check in was kind of chaotic. I couldn't get my boarding pass in advance so I had to stand in long lines and I wasn't checking a bag. When I got to the kiosk they didn't have a seat for me, but said I had to sit in an exit row. That's fine, but it was kinda freaky to see all the seats full on the screen. It was just different compared to what I'm used to with major carriers. After I got my boarding pass, everything was smooth and professionally done. On time, arrived early, courteous staff, clean plane, etc. They were better than most major carriers in that regard I'd say. So a good trip overall."
Pros: "Friendly, efficient service. My flights were on time and all my luggage arrived on time. The price and value are unbeatable."
Pros: "Pilot was great"
Cons: "Could not get boarding pass on line after an hour of trying. Could not speak to customer service by phone, 45 minute wait. Message said 2 wait until @ Airport which was stressful. Long line @ ticket counter."
Pros: "The price was excellent and the airline wonderful"
Pros: "Very Friendly Crew both on the ground and in the air."
Pros: "The flight attendant cared about our comfort. One of the cabins were leaking with fluid and she tried her best to solve the problem."
Cons: "It took an hour for my bag to show up at baggage claim!! I was about to leave without my stuff. The overhead cabin was leaking (and no luggage was above). No wifi so I was beyond bored during the flight. The flight attendant never collected my trash. She walked very quickly down the aisle with a bag, but didn't thoroughly check passengers if they had and trash. I always fly delta, and this was my first time flying with Suncountry. I think I'm gonna go back to Delta."
Pros: "No major issues. Just a normal flight."
Pros: "Service, very nice attendants, availability of entertainment"
Cons: "Cabin was too warm"
Cons: "The gates switched and if the plane could be loaded from the back that would be awesome."
Pros: "The Sun Country and TSA people were very nice."
Cons: "No free snacks on the airplane!!!"
Pros: "We like flying Sun Country generally because they use the Humphrey terminal and the crew are usually very pleasant"
Cons: "Seats are way too close together - computer site wouldn't let us pick seats and we were placed right in front of exit row so we couldn't lean seatbacks rearward - took us 2 days to recover from back pain"
Pros: "The plane was on time. The cabin was clean. Seats were fine. All but one of the crew were helpful and kind. Excellent flight with a wonderful pilot(s)."
Cons: "One crew member insisted on her own HERDING of us all in line for the restroom. She treated us all like preschoolers. We were already working out the problem, when she took it upon herself to yell loudly at us all to make room for one person. She sheepishly explained away her actions. Horrifying. I have never felt so degraded on a plane. I can barely imagine, how she would have reacted, if any of us had approached her in the same tone and manner."
Pros: "Everything went smoothly, boarded and arrived on time, really friendly crew. Good food, affordable prices for the stuff that wasn't free. Very good value."
Pros: "Flight was full, checked out bags at gate. Really don't mind doing that. Got earlier seating after all the other special seating."
Cons: "Tried online check in day before, only specialty seats were available for $15 more. Nothing special about seats, only ones left. Had no choice, booked those gave CC details. Paid $30 more, but obviously no choice. Got to airport, tried to print boarding passes, had to choose seats again. Ones from day before did not take. Thankfully, not charged. Frustrating though."
Pros: "The assistance and person driving wheelchair was vry good n helpful in Minneapolis airport."
Cons: "There was no one to assist with pushed the wheelchair. After leaving us till the Gate, we kept waiting for half an hour. Nobody turned up so I had to push the wheelchair myself. That was a really sad and unfortunate experience!"
Pros: "Friendly staff, smooth well organized flight."
Pros: "On time!"
Cons: "Dirty plane. Small overhead bins."
Pros: "We enjoy flying Sun Country and find it comfortable. The staff is very courteous and it's very good value for the money."
Pros: "Loved the fact that you can check your carry-ons for free at check-in on full flights. We had planned to carry-on, but it was nice to have a free hand through the airport."
Cons: "The website function to check in ahead of time and pre-purchase checked bags did not work on either leg of our flight, so we had to pay $5 more at the airport. On our flight the other direction, they honored the online price. I was traveling back with a friend's wedding dress as my only carry-on, but had to fold it into a bag to fit their carry-on regulations. I could not hang it, as there were no closets."
Pros: "Thank you for no carry on luggage fees! And I also appreciate to boarding process - straightforward and simple as it should be!"
Cons: "My only compliant us their Iano free food and food options are limited and expensive."
Pros: "Check in staff and flight crew were friendly and helpful."
Cons: "Seats were awful."
Pros: "Frontier's hidden charges make me appreciate the experience with sun country even more. Up front and fair service with no surprises was Sun Country."
Pros: "I don't know if I will ever rate "comfort" more than "good", given that you're crammed in like sardines (just like any other airline - in Coach)."
Pros: "Quick Flight."
Cons: "Little to no amenities."
Pros: "My name was incorrect on my passenger details, and when I called customer service, the reservation rep was very helpful in clearing the matter."
Cons: "It was a 20 minute wait to get through to a rep, but it's undertstandable for an airline."
Cons: "The website offers exit row for purchase then has an error message when you try to do so. I tried about 12 times. Then I called and was able to get an exit row seat and complete my check in for the flight. But that was a hassle."
Cons: "Can't do online check in without picking a seat, why don't airplanes board from back to front? There would be fewer traffic jams."
Pros: "Overall the trip was excellent! Service, timeliness, staff, ... All excellent!"
Pros: "The flight was turbulent and the seatbelt sign was on most the way to Seattle, but passengers kept getting up. The crew did a terrific job of reminding the passengers of the safety issue involved in moving around the cabin when the seatbelt sign was on. They had a lot more patience than I would have."
Pros: "I loved the incredibly cheap upgrades to the exist row. I paid only $10 to upgrade online the exit row had tons of legroom."
Cons: "There were no entertainment options, which is fine because I just slept the whole way."
Pros: "OK but should always make sure the plane delays are minimal."
Pros: "We had a wonderful flight! Crew was very friendly and I am a nervous traveler, but felt at ease!"
Cons: "Boarding was chaotic with a near capacity passenger load, but did not delay flight; that was due to a civil disturbance at HHH."
Pros: "It didn't crash."
Cons: "Flight was late. Seats were double booked. Food ran out"
Cons: "I would like to have a wifi capability, I also would prefer the ability to print boarding passes at home."
Pros: "I enjoyed the flight crew, very pleasant. Overall a really good experience with comfort and smoothness of entire flight process. Will likely fly with sun country again in the future."
Cons: "Nothing negative to say."
Pros: "I love to fly with sun country I love sever"
Pros: "tickets were fairly priced, staff was attentive and friendly, seats were comfy, and plane was clean. I would say it was an overall satisfying travel experience."
Cons: "I really don't have any complaints."
Pros: "No Wifi! This is 2015!"
Cons: "This 737-800 was very cramped. I'm a pretty small guy & putting the tray table down it hit my knees. Never had that on any other aircraft. Having anther flight boarding at H1 while we were boarding at gate H2 was crowded & confusing. Poor organization. Was never offered food by a flight attendant."
Pros: "Both my checked bag and I arrived in Seattle as expected. Given the price point for holiday travel the seats were certainly uncomfortable but decent."
Cons: "Crew was rude. I fell asleep and didn't realize my seat was tilted back at all. Instead of nicely asking, or saying please, or the way I've always been addressed at any other airline the flight attendant grabbed the seat near my head, jerked it up, and said "you need to be upright for landing". Similarly when a young woman got up to use the restroom instead of saying please or politely directing her back to her seat the same flight attendant said "you need to be in your seat right now." The orange juice also tasted weird. The captain never introduced himself, never said how long the flight would be, or any of the standard stuff when taking off either. Just the spiel at the end as we were preparing to land. Also very surprised that there are no free snacks and no free entertainment for travel across the country."
Pros: "I wi not use aeromexico again"
Cons: "Everything, see prior notes"
Cons: "Need water"
Pros: "That it was not to crowded"
Cons: "That their was not much communication when it looked as our flight was not leaving on time"
Pros: "again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru"
Cons: "everything ...see above"
Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."
Pros: "Everything was perfect."
Cons: "Was not allowed to board the plane, this causing me to miss my flight."
Pros: "We were given 100 different excuses for our overnight delay and processing all the passengers took much too long."
Cons: "Tell the truth and be prepared to resolve it quickly. We waited on the plane for more than an hour and then again in the airport to get our new tickets and vouchers that no restaurant would accept."
Cons: "I have nothing to complaint about Aeromexico is truly a good airline, friendly and. Has good customer service. We were very satisfied with our flight. Thank you"
Pros: "Very friendly and helpful crew"
Cons: "Getting seat assignments at front desk was confusing and a little hectic"
Pros: "very nice timely flight, overall great attention to safety and professionalism, also had plenty of space and great entertainment!"
Cons: "one more pass through cabin with a snack on the 5 hour flight would have been nice!"
Pros: "The warmth service that made me feel at home"
Cons: "Will not travel with this airline again"
Pros: "Almost everything was perfect!"
Cons: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."
Pros: "One of the meal options was vegetarian. When I asked the flight attendant about it (I’d forgotten to request a veggie meal) they mentioned there was an extra vegetarian meal and got me that instead, which was even cooler."
Cons: "My screen didn’t work / worked erratically. Luckily there was nobody in the middle seat next to me and I could use that one."
Cons: "No access to video No leg room"
Pros: "The food, space and movies!"
Pros: "Service was good! Didn’t have problem"
Cons: "Flight was on time nothing to say went bad"
Cons: "Check in took more than 1.5 hrs. Traveling with two kids an a baby is challenging enough and adding all sorts of incompetente and lack of help makes traveling a nightmare Also crew allocated seating all in diferentes rows which is not acceptable when traveling with small kids. Once we went to the boarding gate we forgot a piece luggage and we ask Assistance after boarding still at the gate and crew told us they could not do anything as they are user of gate space not the owners #WTH"
Pros: "The crew was very nice helpful and always there in case of questions. We arrived earlier for about 18 minutes it was unexpected but good. Thank you."
Cons: "This time the flight had a no service bathroom in the back so because of that there was a huge line. I think in those situations the first class bathroom should be an option to use it was a little or more than that for some passengers because some times is hard to wait. But first time this happens and is not the crews fault. Thank you"
Cons: "I have traveled all over the world. From China to Peru, name it and I’ve been there, and I have never been treated more poorly as consistently as I was by Aeromexico today. After forgetting the bottom of a piece of paper I was not told I needed to keep with me (it was given to me when I landed in Mexico), I was turned away from the gate minutes before boarding. I was told to exit the terminal (with no options as to what to do with my duty free purchases) and pay a 600 pesos fee for a new piece of paper. Ok, fair enough. When I get there, they don’t take credit cards. Aeromexico shrugs their shoulders yet again. I run across the airport to another terminal to get cash to pay for the silly paper, run back to get it, sprint across the airport (again, with ZERO help from the airline getting through security to make my flight) only to have the door closed in my face. Defeated I walk to the module in the terminal to ask for a new flight to be told I have to exit the terminal AGAIN. I ask what I do with my duty free purchases (bottles of tequila I cannot bring in again) and I’m told I should check them in with my luggage. After informing the agent I don’t have luggage (it was a short trip) i was told I would need to purchase luggage. THEN, I was told my rescheduling fee for the flight would be $720, a full priced fare. Never flying Aeromexico again. I’ll take 3 planes on American before a direct flight with them. Enjoy."
Pros: "We think the upgrade to AM Plus was worth it."
Cons: "Crew not attentive. Announcements in English were almost impossible to hear - need to be louder. Video screens were very limited: no games to play, no instructions on how to use it, and map of route was inflexible."
Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"
Pros: "Very friendly staff/crew, sufficient leg room even in a regular seat. Hot meal."
Cons: "Zero entertainment options available - the computer screens didn’t work at all, no movies, music, map. Also no functioning WiFi as advertised (on either flight) and the machine would only barely and intermittently charge my phone."
Pros: "Both international flights to and from Mexico City were exceptional. The staff was very nice and the plane was very comfortable. I will choose them again next time I fly to Mexico."
Pros: "I had plenty of leg room."
Pros: "I like that I and my luggage arrived at my destination."
Cons: "Flight Delays: It happens, BUT every flight, but 1 was severely delayed leaving, arriving, and then departing again. The only flight that left and arrived on time was Guatemala to Mexico City. Mis information from Flight Crew: Aero Mexico flight crew put everyone in a panic on flight from LAX to MEX and Guatemala to MEX by saying that everyone had to pick up their luggarge.. even if you were just in transit to another country. Once I went down and asked Information, they stated that I did not need to pick up my bags as they would in fact be transportated to my final destination. When I told AeroMexico about this.. they didn’t seem to care that they were saying something completely different to everyone on their planes. In the future I will avoid booking with Aero Mexico.. I felt vulnerable and that Mexico didn’t have its clients in their best interest. Additionally, their lack of WiFi is embarrassingly cheap of them. Guatemala has free wifi, I assumed everywhere provides wifi for its visitors. Mexico supposedly gives you 5 min free and they don’t make that easy to access."
Cons: "Waited for over 30 mins for luggage to appear on carousel"
Cons: "No wifi"
Pros: "Same as above."
Pros: "A long story short, I had to check my carry-on bag in order to get sealed duty free liquor through the Mexico city airport. I was able to eventually get the bag checked gratis due to the circumstances. It took half a dozen AeroMexico staff to get there, but I did."
Cons: "Flight was too hot, like they forgot to turn the AC on"
Pros: "Aeromexico was very accommodating even though I was late, got great seat and even food!"
Pros: "Everything was great. It was a red eye so only snacks and drinks were served but they were sufficient. The flight had plenty of room"
Cons: "There was nothing about the flight that I didn’t enjoy"
Pros: "Having a direct flight from Mexico City at a great price with excellent service, what's not to like about it!"
Pros: "The crew is great, and the comfort of the airplane was outstanding!! Really happy with the whole experience."
Pros: "Staff was very friendly and helpful."
Pros: "They offer food and entertainment its good. Also is amazing to flight none stop to Mexico City"
Cons: "Getting to Mexico or leaving Mexico is a hassle if you are in a wheelchair. They have a really poor service, I really struggle since I was flying by myself."
Pros: "Food and entertainment was good, everyone was profesional"
Cons: "The waiting time when boarding"
Cons: "I didn’t like the food"
Pros: "I like everything about, food was good, entertainment was good crew was good. They give you free beer or wine"
Pros: "We got an upgrade to 1st class. However because it’s an older plane, 1st class was just recliner seats. This was an overnight flight, so anything helped. It would have been nicer to have seats lay further back in 1st class. We did not have food since we slept the whole way."
Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."
Pros: "Entertainment, food, service, it was awesome!!"
Cons: "Amazing flight"
Cons: "It was a horrible flight because the plane did not land in Mexico city due to fog. The plane was about 600 feet from the ground and then diverted to Acapulo. We sat on the plane for 3 hours then waited in line for an additional 4 hours to get another flight. Then when we got to Mexico city, our next flight was canceled after boarding the plane. Again their excuse was due to weather. All other airlines were landing and taking off just fine. Aeromexico did not compensate us and we ended up spending the night in the airport. We will never fly Aeromexico again!"
Pros: "Most everything was fine, on time, nice crew, good entertainment..."
Cons: "Avoid this food like the plague, disgusting."
Pros: "Good selection of movies which are controlled by the individual passengers. Comfortable seats. Served breakfast of fruit, yogurt and muffin."
Cons: "Don't like flying through Mexico City because the immigration process is very poor, i.e.long lines to get to agents . Airport is cold at night."
Pros: "The crew it’s the best"