Find Cheap Flights from Chicago to Santa Ana J. Wayne/Orange Cnty (CHI - SNA)

Took a 4 hour flight and only saw the flight attendents pass through the cabin once. Had to ask for a second beverage. I think that is very poor service for this length of a flight. Being EP the benefits don't seem to be different from gold or platimum memebers as they board us all together. Need to break that up otherwise no reason to have that status other than complementary first class upgrade in my opinion.

I don't like that I paid $15.00 to be in group One for boarding when actually you have several groups besides first class who are FIRST.

Great crew on United. Professional and friendly.

We were rerouted from SNA to Ontario because of fog. Understandable. But then Ontario couldn't provide a crew to get our luggage or get any kind of shuttle service. Worse, they couldn't refuel the plane in a timely manner.

By bag was broken when I got to my final destination. It looked like they played football with it. I'm filing a claim with United Airlines

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Horrible delays and many gate changes

My suitcase was bashed in and my laptop damaged. So far no satisfaction from American.

Less than impressive. First time with Alaska. Actual Alaska flight was great. Your regionals left much to be desired.

Snarky unprofessional attendants on the regional flights.

The time!!!

Getting rerouted to LAX. It would have been much less expensive to book a flight to LAX originally.

It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach.

The chairs where comfortable and there was a free movie

The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well.

The entertainment selection was wonderful.

The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Early boarding for passengers with children under age of 2 was super helpful for me as I was traveling by myself with baby for the first time!

The flight was delayed, I missed my connection, the flight attendant did not care one bit, she was a bit rude, the food was horrible.

So crowded it was unbelievable. The seats are jammed together way too tight

Being required to sit in middle seat and I'm deaf so I could not see what was going on in the isle like watching the flight attendants deliver their message.