Find Deals on Flights from Chicago to Santa Ana J. Wayne/Orange Cnty (CHI - SNA)

Took a 4 hour flight and only saw the flight attendents pass through the cabin once. Had to ask for a second beverage. I think that is very poor service for this length of a flight. Being EP the benefits don't seem to be different from gold or platimum memebers as they board us all together. Need to break that up otherwise no reason to have that status other than complementary first class upgrade in my opinion.

I don't like that I paid $15.00 to be in group One for boarding when actually you have several groups besides first class who are FIRST.

Great crew on United. Professional and friendly.

We were rerouted from SNA to Ontario because of fog. Understandable. But then Ontario couldn't provide a crew to get our luggage or get any kind of shuttle service. Worse, they couldn't refuel the plane in a timely manner.

By bag was broken when I got to my final destination. It looked like they played football with it. I'm filing a claim with United Airlines

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Horrible delays and many gate changes

My suitcase was bashed in and my laptop damaged. So far no satisfaction from American.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Getting rerouted to LAX. It would have been much less expensive to book a flight to LAX originally.

It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach.