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Find Cheap Flights from Chicago O'Hare International to London (ORD - LON)

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Chicago O'Hare International to London Flight Information

Avg. Flight Duration 8h 17m
Flights Arrive in London
Flights Depart from Chicago O'Hare International
Flight Price $349
Distance 3,953 miles
Airlines WOW air, Norwegian, Norwegian Air UK, Icelandair, Finnair, British Airways, Iberia, SWISS, KLM, Aer Lingus

Good to Know

Average Price:
$583
(avg. price over the last 2 weeks)
Good Deal:
$509
or less (round trip)

When to Book Flights from Chicago O'Hare International to London

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $509 or less.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 25% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Chicago O'Hare International to London Flights

How long does a flight from Chicago O'Hare International to London take?
An average nonstop flight takes 7h 40m, covering a distance of 3953 miles.
How many flights are there between Chicago O'Hare International and London?
There are 713 (nonstop) flights between Chicago O'Hare International and London per week, averaging 98 per day.
Which airlines provide the cheapest flights from Chicago O'Hare International to London?
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($349), WOW air ($356) and Norwegian ($362).
Do I need a passport to fly between Chicago O'Hare International and London?
Yes.
Which airlines fly most frequently between Chicago O'Hare International and London?
American Airlines (11 times daily), Iberia (11 times daily), British Airways (11 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Chicago O'Hare International to London?
For Chicago O'Hare International to London, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from London back to Chicago O'Hare International, the best deals are generally found on Monday, with Saturday being the most expensive.

Book cheap flights from Chicago O'Hare International to London (round-trip)

Airports
Origin
Chicago
$349
only
$349
Destination
London
$349
only
$349
$370
only
$370
$587
only
$587
$356
only
$356
$356
only
$356
Tue, Oct 23
ORD
Chicago O'Hare International
LTN
London Luton Airport
17h 10m
Sun, Nov 4
LTN
London Luton Airport
ORD
Chicago O'Hare International
29h 40m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Oct 8
ORD
Chicago O'Hare International
LGW
London Gatwick
14h 30m
Tue, Oct 16
LGW
London Gatwick
ORD
Chicago O'Hare International
17h 00m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Wed, Nov 28
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Fri, Dec 7
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 10 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OSL
CPH
Excellent 10.0

Fast

Nothing in particular. I've had long delays with Norwegian but not this time.

ARN
OAK
Excellent 10.0

The middle seat was empty- much more comfortable flight!!!

You have to pay for everything! But the price of the ticket was very reasonable so that's ok.

CDG
DEN
Excellent 10.0

Very comfortable at very reasonable cost, friendly, attentive staff

JFK
CPH
Mediocre 3.0

Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured"

Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this.

MAD
LAX
Excellent 8.6

comfortable seats. great entertainment.

it was late. it seems to always be late.

Sun, Dec 2
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Sun, Dec 9
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 8 days
2.0MediocreShow reviews
Overall 2.0 Mediocre
Based on 1 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

SIN
LGW
Excellent 9.3

Food are nice Have IFE on broad

JFK
LGW
Good 6.3

Comfortable seats (787), more-or-less on-time service.

Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

JFK
LGW
Mediocre 3.5

new plane

horrible check in and boarding experience

JFK
LGW
Okay 4.6

Charged exhorbitant fees delayed the flight and barely apologized

Wed, Jan 23
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Wed, Feb 6
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 25m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,768 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SEA
Good 6.0

Stewards were upbeat

Cramped for 7+ hours

KEF
HAM
Mediocre 2.0

See above. Missed it!

KEF
SEA
Mediocre 2.0

Icelandair attitude suck and is the reason I will not even visit Iceland now.

KEF
BOS
Excellent 10.0

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

LHR
KEF
Excellent 10.0

We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!

Mon, Nov 19
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 40m
Sun, Nov 25
LHR
London Heathrow
ORD
Chicago O'Hare International
29h 50m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 45 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
LHR
Excellent 10.0

And perfectly on time!

ORD
LHR
Okay 4.3

Seats were comfortable with plenty of room.

Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film.

ORD
LHR
Okay 4.3

Flight attendants

Operated by American. Delayed for 4 hours

ORD
LHR
Good 6.3

planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep

Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system.

ORD
LHR
Excellent 10.0

When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)

Sun, Mar 17
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 40m
Wed, Mar 27
LHR
London Heathrow
ORD
Chicago O'Hare International
8h 55m
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 206 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
ORD
LHR
Excellent 9.3

No WiFi

ORD
LHR
Good 6.0

The crew and service was good.

Slow boarding, not enough leg room for such s long flight. I would expect better from an international flight. Middle seats are miserable.

ORD
LHR
Okay 4.6

Food was decent and it was nice to have all drinks included (but after the first one you had to go to the galley to get a drink).

Definitely an older plane with very narrow seats and very little legroom compared to other long haul flights that I have been on. They only delivered drinks once and then if you wanted any more you had to climb over people and go to the galley to obtaining yourself. Plane was also very warm so it was hard to get comfortable and there was not much airflow to cool you off.

ORD
LHR
Excellent 10.0

Everything was great!

ORD
LHR
Excellent 10.0

Entertainment choices. Friendliness and professionalism of the personnel.

Fri, Mar 22
ORD
Chicago O'Hare International
LHR
London Heathrow
30h 45m
Mon, Apr 1
LHR
London Heathrow
ORD
Chicago O'Hare International
12h 35m
Trip: 11 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 9 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
ORD
LHR
Mediocre 2.0

The fight from Chicago to London was a nightmare.

MAD
TLV
Good 7.0

I wish there was a bigger selection of movies and tv-shows to watch.

ORD
LHR
Good 6.6

There was not any thing out of ordinary

Restricted leg space

LIN
MAD
Good 6.0

MeL and wine

3+3 seating in biz class

MAD
BOS
Excellent 8.0

Crew arranged to change seats so my left leg had an aisle.

Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.

Sun, Dec 2
ORD
Chicago O'Hare International
LCY
London City Airport
15h 15m
Sun, Dec 9
LCY
London City Airport
ORD
Chicago O'Hare International
26h 20m
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,110 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
DEN
Excellent 10.0

Customer service excellent even though I was in the economic class they made me feel first class!

BOS
ZRH
Excellent 10.0

Everything was perfect

Everything

VCE
ZRH
Excellent 8.0

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

ZRH
TXL
Excellent 9.2

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

CDG
ZRH
Good 6.0

Spacious seats

Bag check process

Wed, Mar 13
ORD
Chicago O'Hare International
LCY
London City Airport
10h 25m
Sat, Mar 23
LCY
London City Airport
ORD
Chicago O'Hare International
11h 45m
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

JFK
AMS
Excellent 10.0

The attendants took great care of us. Super smooth flight.

Fri, Nov 23
ORD
Chicago O'Hare International
LCY
London City Airport
11h 10m
Wed, Nov 28
LCY
London City Airport
ORD
Chicago O'Hare International
11h 25m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,134 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
BCN
DUB
Good 7.6

Loved the plane and crew. Comfortable economy seats

Transition off plane in Dublin felt like cattle. No clarity on direction for first time people going to US about pre-clearnance process. If gate would have been posted sooner, I would have gone to pre-clearance sooner. I thought you go only after gate is posted and they call flight. Could have been a mess missing flight over this, but I was OK

DUB
BOS
Excellent 9.0

Everyone at Aer Lingus from the people at the gate to the flight crew were very courteous to my mother who had to use a wheelchair.

The meals were very good to both the choices had mushrooms in them which I don’t care for. It would’ve been nice to of had a choice they didn’t have any mushrooms in them.

MCO
DUB
Excellent 10.0

In flight entertainment.

Seats were a bit cramped. And I am only 70kg.

DUB
JFK
Okay 4.6

In flight entertainment was very good. Flight attendants helpful. Seats hard but we had ample leg room on this flight. I would like to commend the pilot for landing us safely in some extremely windy conditions. Everyone on the plane was audiably nervous and he did well

Checking in was not pleasant they seated me in row 20 something and my wife in row 40 something even though the plane was half empty. Distressing at first. When I asked why they told me to sort my seating out in the plane. Now that's telling. Whoever checked me in could see there were lots off empty seats and couldn't take the time to seat my wife and I together. Hmmm. Terminal at Dublin was small and over crowded. There was 1 agent at the gate checking in everyone on this flight for about 10 minutes until she finally got some help. You must do better

BCN
DUB
Good 7.3

Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.

Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . Which seems to me after waiting 02 hours at the airport they were suppose to compensate the customers.

Tue, Nov 13
ORD
Chicago O'Hare International
LTN
London Luton Airport
25h 00m
Wed, Nov 28
LTN
London Luton Airport
ORD
Chicago O'Hare International
30h 10m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Oct 11
ORD
Chicago O'Hare International
STN
London Stansted
10h 35m
Wed, Oct 17
STN
London Stansted
ORD
Chicago O'Hare International
11h 20m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Seats are too small

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

AMS
KEF
Good 6.0

The price

The delay

Wed, Jan 23
ORD
Chicago O'Hare International
LHR
London Heathrow
10h 20m
Wed, Feb 6
LHR
London Heathrow
ORD
Chicago O'Hare International
10h 55m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,773 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
LHR
KEF
Excellent 10.0

We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!

CPH
KEF
Excellent 10.0

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

ARN
KEF
Good 7.6

On time - very important since we had an extremely tight connection. Crew was professional and efficient.

Only free drinks are tea, coffee and water.

KEF
SEA
Mediocre 2.0

Icelandair attitude suck and is the reason I will not even visit Iceland now.

KEF
ANC
Good 7.2

The flight was comfortable and the cabin crew attentive. The 7-hour flight time can't be beat. Free checked bag. On this occasion, the boarding in Reykjavik was through a jetway so you weren't exposed to the weather, though that's not always true.

Even using a jetway, boarding in Reykjavik is ridiculous, with inadequate seating and lots of standing around in confusing lines. They had four US/Canada flights leaving within 10 minutes, with the gates 10 feet apart and about 600 passengers jammed in four lines running through the concourse.

Sat, Oct 6
ORD
Chicago O'Hare International
LGW
London Gatwick
14h 10m
Wed, Oct 24
LGW
London Gatwick
ORD
Chicago O'Hare International
17h 00m
Trip: 19 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Seats are too small

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Wed, Jan 23
ORD
Chicago O'Hare International
LTN
London Luton Airport
22h 30m
Wed, Feb 6
LTN
London Luton Airport
ORD
Chicago O'Hare International
16h 45m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Mar 11
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Mon, Mar 25
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 15m
Trip: 15 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
ORD
LGW
Good 6.3

Decent seats

Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either.

CDG
DEN
Excellent 10.0

Very comfortable at very reasonable cost, friendly, attentive staff

JFK
CPH
Mediocre 3.0

Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured"

Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this.

ORD
LGW
Mediocre 2.0

They waited so long before notifying passengers of the problem

No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved

AMS
JFK
Okay 5.6

15/9/2018 Amsterdam - NYC 1. Baggage check only opened two hours before departure so it was an hour wait to check a bag 2. Flight left 80 minutes late 3. Flight sat on tarmac at JFK for 50 minutes waiting for a gate because we arrived late

Sun, Jan 20
ORD
Chicago O'Hare International
LHR
London Heathrow
10h 20m
Thu, Jan 31
LHR
London Heathrow
ORD
Chicago O'Hare International
10h 55m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,773 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SEA
Mediocre 2.0

Icelandair attitude suck and is the reason I will not even visit Iceland now.

KEF
ORD
Good 6.6

Entertainment system with responsive touch screens, good sound and lots of choices. Flight on time. Professional crew.

Limited food selection (all food cost extra) and food was mediocre. Boarding in Reykjavik was slow and not well organized. While the crew hands out small water bottles upon boarding, more water should be offered during a long flight.

KEF
BOS
Excellent 10.0

Great planes. Great air crew. Great ground staff. Seats are large and comfortable. Crew does a great job of making sure you have what you need. Extremely attentive and professional. Gate agents are friendly and knowledgeable. They work hard to solve any problems you have - even if you're not and Iceland Air customer. I can't say enough good things about them. You can't go wrong flying Iceland Air.

FRA
KEF
Mediocre 2.0

Nothing

All the hidden charges. My good deal turned out to be worst deal EVER. I paid extra for my my seat and got bump from my seat to a middle seat. Icelandair attitude suck about the whole thing too and could careless too. After this I don't even want to go to Iceland or have the Kayak app on my phone. Kayak and Icelandair, will do everything to let everyone know how miserable you made my vacation.

LHR
KEF
Excellent 10.0

We did not fly Icelandair since our flight was cancelled but they took excellent care in booking us on another airline and all worked out. Icelandair has excellent customer service!

Mon, Nov 19
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 40m
Sun, Nov 25
LHR
London Heathrow
ORD
Chicago O'Hare International
29h 50m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 45 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
LHR
Mediocre 2.0

Not much.

The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well.

ORD
LHR
Good 7.6

Flight was not super crowded. Crew were lovely.

No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills

ORD
LHR
Excellent 10.0

Nice one

Nice one

ORD
LHR
Good 6.3

planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep

Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system.

ORD
LHR
Excellent 10.0

Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!

Mon, Jan 21
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 40m
Sat, Jan 26
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 45m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Seats are too small

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