Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "Chinese Eastern did not try to help and solve my problem."
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "Flight was on time, flight attendants were very nice and professional."
Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."
Cons: "Taking off on time. But they did get another plane. We arrived about 5 hours late."
Pros: "Flight was cancelled after multiple delays & I changed to United."
Cons: "Stop delaying & canceling flights, especially last minute"
Pros: "Really easy boarding and flight. Great in flight entertainment options."
Pros: "Flight attendants were friendly and thoughtful."
Cons: "Seating is too tight. Hard to believe that in 2019, major airlines still have seats without any electrical or UBS outlets for charging devices."
Pros: "Crew was great."
Cons: "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Pros: "Flight crew was great. The plane was half full, so the attendants allowed us to move."
Cons: "Terrible landing in Charlotte. The plane was rattling and had an annoying whistle."
Cons: "British Airways/American Airlines lost/delayed luggage again! Then send an email in the middle of night with a link to schedule home delivery of the luggage that was valid for 4 hours only. It is clearly an attempt to cheat out of their responsibility of home delivery of the luggage that was delayed the second time. Poor, poor service by American Airlines."
Cons: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"
Pros: "Smooth flight on time, attentive staff, easy on and easy off, and bags arrived quick at pickup."
Pros: "Crew was friendly. No nonsense flying. Seats are seats, no frills."
Cons: "Cheaper bag prices."
Cons: "We waiting 2hours... delay Something to fixing on plane! I miss good business in Tampa because of that"
Pros: "Price was better than other carriers. Seats were adequate, comparable to other discount airlines. Flight attendants did a wonderful job. Flight on time and uneventful. Good experience."
Cons: "I'm still not accustomed to the "pay for everything" approach to flying. I paid the $20 for a seat up front, and shipped my bag ahead via UPS to save money."
Pros: "No frills but really good airfare. If traveling on a budget and can live without the basic frills it’s a great deal."
Cons: "No in flight entertainment, seats don’t recline."
Cons: "Flight delayed and stuck for over an hour at gate upon arrival. The crew was unprofessional."
Pros: "The fares are great. And the flight was on time which is the most important thing. Boarding was organized"
Cons: "The seats are very uncomfortable and don’t recline . That could certainly be improved"
Cons: "Delayed an hour..while boarded. Happened on flight in too"
Pros: "Scheduling options supported the times when I needed to travel."
Cons: "The seats are packed in and hard as a board. For a three hour trip they feel like you’re sitting on concrete. Uncomfortable."
Pros: "The crew had a great attitude and was able to make us laugh despite the fact that we were leaving late."
Cons: "The plane was dirty- there was balled up gum wrappers, food wrappers, and bites of food on the airplane floor. To make maters worse the carpet was already stained in multiple spots. My tray table also was dirty with sticky soda that had spilled on a prior flight. I was quite disgusted by the condition of the plane."
Pros: "I was able to get an entire row to myself since the plane was not full. There were real pockets and tray tables. The staff were friendly."
Cons: "The waiting area in O'hare smelled like vomit."
Pros: "Seems we were upgraded to exit-row seats somehow - loved the legroom!"
Cons: "Seats don’t recline"
Pros: "I’ve flown spirit a few times. They’re much better in 2018 I think. We’re flying them again in December with our two kids. I’m 6’4 and don’t mind the lack of leg room. Still a decent amount."
Cons: "No internet to stream the bears game on my phone. They’ll have in 2019 I’ve read."
Pros: "Flying Spirit meant no reclining seats, meaning no one was making me uncomfortable! Flight crew and gate attendants were wonderful, helpful, and friendly!"
Pros: "I got to my destination without crashing and it was fairly inexpensive."
Cons: "They don’t even offer water for free. The seats were so cramped and I’m not even tall."
Pros: "flight attendants were very polite"
Cons: "extremely small seats couldn't stretch my legs without bothering person in front of me way too much money to check a bag couldn't open my laptop on the tray table- too small food/drink service once and very early , I slept through it and couldn't buy a drink when I woke up floor was dirty - had a stain on my bag and coat when I picked it up"
Cons: "They do not give passengers free soda, juice, or water. I understand they are attempting to cut costs, but not giving passengers water is unacceptable in my opinion. The airline is not always cheaper than other airlines yet they are the only one to do this. I will never fly spirit again. Also there are no TVs anywhere. Very very basic airline for the same cost that united and Frontier are, yet they have better amenities."
Pros: "Flight crew was nice"
Cons: "They charged us way too much for our bag. They nickel and dime you that’s for sure."
Pros: "Pilots did a Great Job navigating through storms!"
Cons: "Charged $84 for my husband's & my little carry on small pull along suitcase. What a rip off!"
Pros: "Direct flight and on time"
Cons: "Be sure to do your research before going. I paid $57 to carry on a bag and you even have to pay for water. The seats are very uncomfortable. Another person told me there are a lot of ins and out to get better deals so just know before u go. I won't be flying with them again."