Timeliness, food, good price for a non-stop flight.
Not allowed to bring full water bottles on flights from Panama and crew didn't provide enough water service during flight.
The pilot was great st explaining the flint and not where we were.
They forgot my gluten free meal and didn’t tell me until I was on the plane. Can we count on you to feed us? Apparently not. How can an airline forget a meal for a passenger? Especially in such a long flight?
Delayed 2 hours
Food was ok
No WiFi, no outlets, no entertainment for international flights seems very outdated.
Food was plenty
arrived safely @ my destination .Flight crew were pleasant, allowed some seat switching to facilitate passenger comfort
After deplaneing , waited by the luggage carousel for about 45 min. before ANY luggage started coming to the carousel. The baggage area had 6 luggage carousels, with crowds of people waiting for their luggage & NONE of the carousels were operating.
Was happy the plain left the gate right on time and staff was very friendly
When we landed in Chicago there was and other plain in our gate and even with landing 25 minutes early we still got off the plain 30 minutes late
It was on time and direct. Friendly and efficient staff on the ground and on the flight.
Could not even get a glass of water without having to use credit card
The fact that the flight was $191.
There was no TVs, charging ports, WiFi. You have to pay for EVERYTHING from your carry on to the water you drink. Seats were uncomfortable. This was my first time flying spirit and would never fly spirit again. Both flights were delayed by maintenance. Staff wasn’t overly exciting for example on the way out the staff was thanked by one guy and he went for a high five and your staff was a stiff and didn’t even high five him back he just looked right passed they guy thanking him. What a loser!
average food. poor corrdination for the connection transfer
Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight.
Food and movies were good.
Didn't leave on time.
The flight was practically empty!
Paid for comfort, Delta offered free drinks to everyone. Unfortunately though the flight attendant did not bring us the alcohol we ordered and mixed 3 different kinds of whiskey into two glasses! We always are given our bottles separate from the mixer. Oh well. Did to being in so late it took us an hour to get a cab in Detroit.
really great service, arrived early, as good as it gets.
Everything about the flight was great
Amazing entertainment selection, comfortable.
Nothing aside from that the flight wasn’t crowded so I didn’t have someone next to me which was a plus.
Funky smell in plane something like artificial strawberry, farts and mildew. Crappy plane overall. Old and no power at seats. Horrible in flight entertainment for a long haul with no individual screens. American used to be so good and now it’s aweful.
Liked that there were easily accessible power ports
My entertainment system did not work
very nice seats.
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