Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Austin
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Scores according to KAYAK customer reviews
Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"
Cons: "Snacks, and drinks"
Pros: "Social distanced seating"
Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."
Pros: "Crew was absolutely amazing!"
Cons: "Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors."
Pros: "The movies were good on the plane."
Cons: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"
Cons: "They could improve the boarding process."
Pros: "Seats were comfy movie was great"
Pros: "Lots of in flightentertainment options"
Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Pros: "That we landed an hour early."
Cons: "That the seats were so cramped."
Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."
Pros: "Excellent support from all the Delta associaties"
Pros: "The Grand junction staff is always great."
Pros: "Good flight attendants.."
Pros: "Inflight Service is great"
Pros: "Good service. And good features. Enough space in seats in first class."
Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."
Pros: "My upgrade was fabulous!"
Pros: "Flying first class and the attendants were wonderful"
Pros: "All good"
Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"
Pros: "Nice equipment for the ride and pleasant staff"
Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Cons: "Delayed so I was not home until middle of the night."
Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Pros: "i liked the aircraft and the fact that you could watch movies on your phone!"
Cons: "you couldn't hear the staff when they started boarding the plane"
Pros: "Smooth, quick and comfortable flight."
Pros: "got to change my seat and have a spacious exit row"
Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."
Pros: "Perfect flight"
Pros: "Good food and movies. Comfy seating with plenty of room."
Pros: "Crew was very friendly and gave great service."
Cons: "Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate."
Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"
Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."
Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"
Pros: "Cabin crew was very polite helpful and friendly."
Cons: "Can't change the weather. Flight was delayed a bit but they were very informative as they found out info."
Cons: "Never made it on this flight and in the end my luggage was lost."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "Missed connection"
Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Pros: "The crew was very nice as usual. A bit too many announcements that ran a bit too long. Other than that great folks."
Cons: "No water on the plane so no coffee and no running water in the bathrooms. They did well trying to accommodate but between that and a calibration issue in the cockpit that had us running late it was not the best delta flight I've been on."
Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."
Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"
Pros: "What they offer is OK."
Pros: "Took care of us, gave us snacks and drinks, and pillows and blankets"
Cons: "Plane almost caught up in flames. Gas was filled through the entire plane. Had a big scare."
Pros: "Great crew"
Pros: "Great crew, clean plane."
Cons: "Bring back beverage service when you can!"
Cons: "Its okay"
Cons: "They could at least announce boarding group 4..."
Pros: "We were given sandwiches and drinks when our flight was delayed."
Cons: "We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours."
Cons: "More beverages"
Pros: "Really easy boarding and flight. Great in flight entertainment options."
Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."
Pros: "Travel time was great"
Pros: "Free checked bag. Comfy seats back in row 27."
Cons: "The chairs can be more comfortable."
Pros: "The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service"
Cons: "Virtually everything"
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Pros: "Friendly flight crew on full flight."
Cons: "Late take off"
Pros: "The crew handled the flight delay well."
Cons: "Having to wait in Chicago due to mechanical plane problems was a bunner!"
Cons: "After boarding the plane, it lost power. We sat at the gate with no air conditioning for almost an hour. While they tried to jump start the plane. After deboarding due to the heat (Dallas temps around 105 F), instead of telling us the next available plane to put us on was going to be 5 hours later, they delayed the flight 15-30 minutes at a time. This was a flight from Dallas to Austin and I could have rented a car and driven in a shorter amount of time."
Pros: "Good entertainment selection"
Cons: "Most was as expected."
Cons: "I didn’t like the fact I had to wait 5 and a half hours in the airport and not being compensated by the airline, who for some reason penalize anyone of their passagers if they are late or want to change a flight. I was also late for a meeting"
Cons: "Had a mechanical problem and took us 30 minutes to take off"
Pros: "Same as above."
Cons: "entertainment monitor for my seat did not work at all. also on all flights: I was not aware one needed one's own headphones to hear entertainment."
Pros: "I lost money, I came back a day later wish it wasn’t plan and is NOT ok ."
Pros: "Curteous. Prompt. On time."
Pros: "It was on time."
Cons: "Very small airplane for a 3 hours flight."
Pros: "Good Hospitality"
Cons: "Insuffecient supply of juices etc"
Pros: "easy on and easy off. ontime."
Cons: "would like more comfort in the seats and a pretty young lady sitting next to me."
Cons: "My flight was delayed an hour plus and I missed my rental car reservation. So now I'm stuck wih no car."
Cons: "Cramped seating"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"
Pros: "the plane was very new and in excellent condition"
Pros: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."
Cons: "The fact that we didn't know we were supposed to go to American Airlines to acquire our boarding pass. A heads up would've been appreciated."
Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."
Cons: "Delayed waiting to unload fuel, then delayed again after they broke the tow-bar and had to inspect the nose gear. Hot cabin while waiting."
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Cons: "Was very stuffy and hot. Plane never cooled down."
Cons: "Delayed for 4 hours"
Pros: "I liked the 2 x 2 seating arrangement. Leg room was adequate."
Pros: "I got these flights for dj jobs I had under a us p2 visa. My original flight to dallas was delayed from 12:56 to 8pm which would of landed me in dallas at 2:21am but the club Fat Rabbit closes at 2am Which in fact was a 1300 (US dollar) loss. I re booked my ticket to Austin from Vancouver this morning because the only reason to go dallas was my job. Was supposed to fly in have dinner play music get back on the plane n go Austin but going to dallas was irrelevant and a 7 hour delay was absolutely ridiculous."
Cons: "The fact I lost 1300.00 us has pissed me off I'm contacting AA about this I have my visa papers n contracts to show proof if not action is taken i will be contacting a lawyer"
Cons: "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."
Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
Pros: "New plane with leather like seats and good entertainment system."
Pros: "Both power and USB plugs at each seat. Entertainment options not bad."
Cons: "Very narrow seats with little leg room. Reclined seat in front of you is right in your face."
Pros: "Nothing at all"
Cons: "Worst airline I have ever used. Continuously bad experiences."
Pros: "once i was allowed to board the flight attendants were kind and apologetic"
Cons: "they overbooked the flight. when I asked for clarification about what I should expect, people at the gate were rude for without provocation. They told me I had no seat and were unapologetic about their mistake. when they, at the last minute, said there was room, they assigned me a seat that was already taken."
Pros: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Cons: "The seat felt like a wooden block was strapped to my back."
Pros: "Crew was super nice"
Cons: "Flight was hour late leaving. Seats too close together. Guy next to me dipped himself in cologne before boarding."
Pros: "Our first experience with Budget travel, no bags, no carry on luggage."
Cons: "We expected little and got it."
Cons: "Flight over an hour delayed due to staffing. Leaving me delayed to a Covid19 testing site that is down."
Pros: "Good job"
Pros: "Good job"
Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"
Cons: "E-175 is very comfortable"
Cons: "Glad we were able to watch a movie"
Cons: "The upgrade standby list was never cleared. My production assistant was number 1 in line for an upgrade and didn’t get it because someone at DEN forgot to do their job."
Pros: "Read above"
Pros: "Kept getting bumped into"
Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
Pros: "They were effective at boarding"
Cons: "My display monitor didn’t work"
Cons: "Delayed landing and takeoff because of unprepared crews"
Pros: "It was on time"
Cons: "Snacks from Lax to Denver"
Pros: "Excellent landing"
Pros: "On time and great professional staff throughout"
Pros: "Free WiFi with movies"
Pros: "Smooth landing!"
Cons: "Late 30”"
Pros: "I like that the Captain made the announcements and updates himself."
Cons: "Repeated maintenance delays that appeared to be never ending. Captain and Crew gave good, fairly honest updates, but they were unable to source another aircraft and got lucky that the maintenance crew was able to fix it. Our row (32 DEF) was even narrower than the other rows and there were no outlets available for charging onboard."
Pros: "Selection of films and TV"
Cons: "Late boarding, but no apology. Drinks service, but no snacks"
Pros: "Food was great"
Pros: "Pilots did a nice job."
Cons: "Speakers at boarding gate mostly inop and didn’t hear announcements."
Cons: "I was very cold!"
Cons: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
Pros: "Nothing unusual"
Cons: "Nothing unusual"
Pros: "Everything ran as expected"
Pros: "Redirected me y a later one way flights fee hours later Not so bad"
Cons: "Got to the parking an hour and a half early Got to terminal an hour early. Missed my flight by 10 minutes"
Pros: "Attentive stewards"
Cons: "Lost my bag, checked it in 1.5 hours before flight"
Pros: "Great view. My wife and 3 year old's seats were separated and I had bought a ticket on this flight home at the last minute so my seat was quite far away. The gate agent went above and beyond by loving some people and putting all three of us together!"
Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."
Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."
Pros: "I liked the fact that it was non stop to Denver."
Cons: "I did not like waiting on the plane for over an hour while the plane waited to get fuel."
Pros: "The seat was comfortable, leg room, no one hitting me when I was sleeping"
Pros: "The flight was on time, and the attendants courteous."
Cons: "However, the seats were so cramped, it was pretty miserable, even for just a 2 hour flight. With no snacks even offered because of turbulence, and no working wifi or seat back TVs, there was nothing to distract from how uncomfortable we all were. Plus, Austin's airport layout requires travelers to walk awfully far to get bags and then a rental car. Don't dare be disabled or feeling unwell--you'll never make it! Of course our gate was furthest from baggage claim, & someone's has to be. Nevertheless, it's a terrible layout, w/ pedestrians pushing through boarding queues and where others are lined-up to buy food."
Pros: "I have time to get a shoe sine and do some shopping a the airport. Check out 2 bars."
Cons: "I gat home at 12 20. I was hoping to get home at 7 :30. And I spend 200 but I was happy to get home safe. Thank you all"
Cons: "There was no food serviced and no entertainment"
Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"
Cons: "Their plane broke down, no assigned gates ,"
Cons: "No compliementary snack. Customers that pay to check their bags should get a snack included with the cost of checking a bag."
Pros: "Plane was fine, but very cramped."
Cons: "Seat was very cramped. Overhead bins are too small and had to gate check my carryon."
Cons: "t was delayed without informing me i stay in airport 6hours"
Pros: "Met a cute girl!"
Pros: "Small plane completely booked."
Pros: "Smooth with courteous staff"
Pros: "I recomend it..."
Cons: "No complementary food!!!"
Pros: "Everything was very good!!!"
Cons: "Alcohol was to expensive"
Pros: "Easy going stewardesses and brilliant connections"
Cons: "Always delayed with frontier it’s ridiculous"
Cons: "All was great"
Cons: "We departed 45 mins late with no explanation"
Cons: "Unaware that it was landing at super far, remote south terminal."
Pros: "Frontier wouldn't allow me to check in at a kiosk So my time to get through security was limited I missed my flight See above"
Pros: "The nice lady at the counter helped me check my acoustic guitar as a gate check instead of charging me an extra bag . Thanks"
Pros: "Great crew"
Cons: "No room still"
Cons: "Seating areas and space between seats is smallest I've ever seen. Trays on back of seats are crazy small"
Pros: "Competent service"
Cons: "Paid for a checked bag, paid for carry-on (no clear policy about how to get a refund), paid for the SEAT. The airline should not do this regardless of whether or not it's legal."
Pros: "Quick flight"
Cons: "Baggage fee for carryon"
Cons: "No frills to the point of passenger despair. Budget airline to the T."
Cons: "You have to really know their rules or you fare dramatically increases. Personally I really hate getting nickeled and dimed to death which is what they do! Use the overhead, 35$, or get a cup of coffee or a soda $3.95. Try to change a flight - $150/ passenger. Want to sit by you partner $12 a person for seat assignment, and on it goes! Pilots and crew were good and we arrived safe. I only use them if I have too."
Cons: "$35 to bring one bag"
Pros: "I have heard lots of negativity about these flights being delayed for long periods or not arriving on time to destination, but this flight was perfect. They do nickel and dime for everything, but the initial price of the flight is so cheap, it's understandable in my opinion."
Cons: "The extensive delays, the unhelpful crew, the additional fees I had to pay for luggage, did I mention the poor communication of the staff about the delayed flight."
Cons: "ALL kiosks were down, forcing everyone to check in manually.did not hang a sign or seem concerned that everyone went through the same routine of trying the machines only to get an error message. Missed my flight as a result and was offered a flight the next day for $99 rebooking fee, which did not get me there in time for my event."
Cons: "Had to pay for food and soft drinks"
Cons: "Luggage took 50 mins to be uploaded on the baggage claim."
Pros: "Flight was okay. They charge for bags weather carried on or chacked. They changed for reservations made by phone. If you want to fly Frontier take your calculator."
Cons: "See above."
Pros: "Attendants were super kind and efficient."
Cons: "I didn't eat and there was no entertainment."
Cons: "This is the worst airline ever. I can't believe Frontier charges $45 per carry-on bag! ($40/checked bag.) That's insane. No matter how you play it, you'll end up paying exorbitant fees just to bring luggage with you. Also, you have to buy beverages that on any other airline would be complimentary—including water. The seats were flimsy, and I had the sense that the plane was shoddily put together."
Pros: "Having done a bit of research, I found out ahead of time that Frontier charges for carry-on bags. Note that the price for a carry-on increases dramatically if you neglect to declare the bag at the ticket counter and have to do it at the gate. I watched this happen to a couple passengers, who seemed less than pleased to find this out. Seems like a bad policy to me (if you're gonna charge to carry on a bag, make it a flat fee) but I managed to cram everything into a small backpack ("personal items" are free). The roundtrip flights between Austin and Denver both landed early."
Cons: "My experience this time was pleasant overall. In the future if I need to check a bag or have a carry-on larger than a medium backpack, the added cost could easily push Frontier's fare above that of other airlines."
Cons: "The frontier staff was unprofessional. I paid for my seat in front and due to a frontier error, they were trying to force me to sit in the emergency exit row which I cannot sit in due to personal issues to begin with. The staff had extremely inappropriate conversations including the comment "are the pilots trying to kill us?" They yelled at each other in the middle of the flight in front of all the passengers and threatened that we could not take off until someone switched their seat, a seat I PAID for to sit in. The entire experience was a nightmare and I will stay home before flying frontier ever again. Worst experience of my life."
Pros: "See aforementioned."
Cons: "Wish that you cou;d use Apple Pay or at least a credit card to purchase snacks/drinks, etc."
Pros: "I was sitting two sections over from the departing gate and actually missed the flight. I accept the blame for getting confused on the boarding time vs departure time. The boarding pass was all in black and white with little to no difference in the emphasis between the two. Sadly they didn't announce the flight that day and or call for any late passengers by name. When we went to the airlines desk right by Frontier Airlines that day their assistant there said the same thing, and that usually the Microphone from Frontier is very loud and they can't miss it either. Also, the women I was with had traveled with Frontier the week before and took the very same bag with us that she'd used the week prior and not been charger forty dollars to carry on by that day we were charged forty bucks. Consistency lacked and generated some stress while getting our boarding passes ): Eric Newburger 512-919-0609"
Cons: "AWFUL flight––held up at check in because of the absolutely ludicrous carry-on fee (attn: Frontier, not everyone has $70 to spare WITH NO WARNING). To make things worse, Frontier lost both of my carryons, which cost $70 to bring on board in the first place. Never flying Frontier again."
Pros: "Not much. It was on time. That is good"
Cons: "Baggage policy is crazy unreasonable. Won't fly Frontier again"
Cons: "First Bag fee, unacceptable. Sat on Tarmac because they had no gate crew. Cramped seating. BAD BAD BAD 2 flights with them in last 30 days : All segments late (Not Weather related) Paid more than I do on American where they actually respect me"
Pros: "Efficient and on time."
Cons: "No snacks or drinks, but we knew that beforehand."
Pros: "Got us to where we were going"
Cons: "nickel and dime ya"
Pros: "See comment above."
Cons: "See comment above."
Pros: "Boarding announcements were clear, the process was prompt and friendly! Inflight crew were so efficient!"
Pros: "It's cheap."
Cons: "I feel like a piece of meat flying high in the sky, trying not to die."
Pros: "We got there safely."
Cons: "(same plane and same flight crew for this leg) Overall the Frontier staff was not helpful. They had no information and didn't really seem to care. The flight attendants were doing the bare minimum. And when asked a question they were not helpful and also didn't seem to care about the comfort of the passengers. Several of the overhead lamps on this plane were out. Even though we had to wait on the plane for over an hour before departing, no drinks were offered (unless you wanted to pay for them). I think there are things that can be done to make an experience more enjoyable even when things are not great. Like offering a free soft drink to passengers as they wait etc. Being cheerful can go a long way, and we weren't getting that from this Frontier crew."
Pros: ",Long-term boarding an early arrival"
Cons: "Uncomfortable seats that don't recline, no free drinks or snacks, you had to ask for water and small trays. You also have to pay for a reserved seat and a carry-on bag."
Cons: "Seriously, drinks should be free. It's just water."
Cons: "First off, it's ridiculous that after buying a ticket aboard Frontier online, nothing was mentioned before hand about purchasing a seat!!!! - really, what was the ticket supposed to cover. Then, large charges for a small carry-on and also a checked bag that I did online. Then worse, aboard the plane, I discovered that all cokes, etc. and peanuts, etc. had to be purchased. You talk about cheap and greedy. The flight back from Denver was even worse as it was running almost an hour and a half behind, then they switched gates, and after finally boarding at the other gate, we sat at the boarding gate for over an hour, with very little contact or explanation from the crew, not even offering passengers a drink of water."
Pros: "Thought it was cheapand non stop."
Cons: "You get tricked to buy the cheap ticket, then it's another $150 on bags and seats. Don't be fooled. The seats are smaller to look like there's more leg room but there isn't. The seats also don't move."
Cons: "Cheapness got the best of Frontier at long last and while my outbound flight was OK, we suffered through an inexplicable two hour delay returning as the passenger computer systems all crashed and a member of the flight crew had to, at long last, go through the cabin and count off each passenger in person. Meanwhile the flight attendants, who all seemed like minimum wage temp workers, had no idea what was going on and could not help passengers. All very disorganized and unprofessional - followed by the offer of $2 for a soda. Avoid."
Cons: "The way I was held hostage by the gate attendant I had to pay an additional $45 to get my one carry on on the flight it was same size when I flew into Denver When I protested he threatened my with a $60 fee He also picked several others to be mean to making them delay boarding He made them step out of line for carry on bags before he even checked their boarding pass Some had paid a fee to carry on extra bags He even brought one girls to tears she had no credit card or money for fee She also had paid extra What a jerk NO ONE should be brought to tears I complained to air line but as usual the just don't care they have their money I will NEVER FLY Frontier again I hate the way airlines treat people now days they treat people like we are less than cattle Not like we are the paying public that they are here to serve with out us what are they flying for??????? I have not flown in years I drive This flight confirmed my feelings NEVER again"
Pros: "Absolutely nothing."
Cons: "Everything. Delayed flight, mechanical issues, deboarding, reboarding, bumpy flight, stuck in the damn plane because someone is using our gate. This has been absolutely the WORST flying experience of my life."
Pros: "The lines moved quickly and the employees were friendly"
Cons: "The flight was delayed both directions. We left Austin 5 hours late and only recieved a $100 voucher for a future flight."
Cons: "They were late boarding us then kept us in the tunnel for 15 minutes and then we finally boarded the plane and they kept us on the runway for an hour and a half. They charged us for a small carry-ons and after being completely late they don't even provide drinks service. Screw this airline."
Cons: "Same as above !"
Cons: "Leg room sucks"
Pros: "Quick and painless"
Cons: "Everything was exceptional"
Cons: "Paying extra for seats, luggage and food on the p lane. We were delayed one hour when we first checked in. Mechanics were doing something to the plane. When we taxied out to the runway the plane was having trouble turning so we turned around and got off the plane and had to board another plane. We were on the way to a funeral and were supposed to get in at 11:23 in Austin and didn't get there until 2:30pm. I will never fly Frontier again if I can avoid it."
Cons: "After a three hour delay-should have fed us. A 25 dollar coupon to be used on frontier within 90 days is useless."
Pros: "It was smooth."
Cons: "Free snacks and movies and reclining chairs"
Pros: "Nothing right now"
Cons: "Professional people attending the customers."
Cons: "Went from an expected 7 hr layover to an unexpected 12 hour layover"
Cons: "Boarding not clear over overhead. 2 flights boarding at same time, both through spirit made things confusing for passengers. Speaker not loud and clear."
Pros: "Cheap n effective"
Cons: "Airport work"
Cons: "no wifi"
Pros: "lost luggage"
Pros: "The price but it wasn't worth it."
Cons: "The cramped seating."
Pros: "Easy. Will fly spirit again."
Pros: "it was sufficient"
Cons: "charged for bag at check in."
Pros: "Got in early despite a few minute delay boarding."
Cons: "Comfort packed like sardines"
Cons: "I didn't get a refund"
Pros: "Staff was super friendly and helpful!"
Pros: "The personnel was personable."
Cons: "Everything, truly everything. Awful plane, awful prices, not good."
Pros: "I liked everything about Spirit!"
Cons: "Luggage fees."
Cons: "Being delayed"
Pros: "The person sitting next to me"
Cons: "Plane was delayed"
Pros: "Affordable and easy. Thanx :)"
Pros: "Friendly staff"
Cons: "Delayed so much had to cancel trip."
Cons: "Bag fee are excessive plus 40 lbs maximum for bags is not competitive with other airlines."
Cons: "I will never waste my money on spirit ever again."
Pros: "Good value. Absolutely no bells and whistles."
Cons: "Perfect for a very short trip. Bring your own everything."
Cons: "Smaller than usual seat space"
Cons: "Long lines, poor service, lack of communication w/ passengers"
Cons: "Mediocre at best.... only used Spirit because it was the cheapest option.... $50 bag check changed that... won't fly spirit again"
Pros: "Price. Everything went smoothly."
Cons: "Nothing comes to mind."
Pros: "I did get to my destination."
Cons: "The entire experience was out of a MontyPython sketch."
Pros: "I eventually got to my destination."
Cons: "Hidden bag fees and delayed fights"
Cons: "Delays, seating, costs, baggage."
Cons: "I didn't like that there wasn't an app to do your tickets to go paperless!"
Pros: "I liked that the one hour and 56 minutes layover in FL was only less than an hour. I liked that the pregant woman who had a child less than two years of age seated on my left and the mother of the mother seated to my right whose child was less than a year old was considerate enough of the rest of the passengers to go above and beyond to try to keep their children quiet. They endured very much uncomfortable positions due to lack of space to suceed and meet their expectations of child quietness . they both get a well done from me. It could have been a big noisey problem."
Cons: "we were an hour late taking off from Denver."
Cons: "Extremely long delay"
Cons: "Everything. Rude staff, terrible."
Cons: "How a passenger in a wheelchair was treated rudely and completely ignored."
Pros: "tome schedule"
Cons: "amount for my luggage......complete rip off"
Cons: "Everything I didn't like it"
Pros: "Should be illegal"
Pros: "I liked that Spirit upgraded me to a window seat with no cost and that there were no delays."
Cons: "No dislikes"
Cons: "Very little leg room for even a smaller person. Spirit flights are consistently delayed for technical issues."
Pros: "Both to and from our destination we boarded late."
Cons: "How can we plan when the airlines is always late?"
Airlines flying from Colorado to Austin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Austin
Masks required on board, masks provided on flights from Colorado to Austin
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Austin
Testing for antibodies, testing for symptoms for flights from Colorado to Austin
Waiving of change fees. Search flexible flights from Colorado to Austin