You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent.
The final leg on a Delta flight was very pleasant.
My final destination had a total of two flights a day available on United. The first leg I originally booked was pushed back and back and back b/c of weather. I was stuck at the Houston airport for 12 hrs after agreeing to take another one-stop flight, making it a total of three flights taking more than 24 hrs. I then had to cry to even get food vouchers. Where would I sleep? On the flor in the Houston airport, the most inhospitable airport I’ve ever been in. They have a hotel *in* the airport, but because it was “weather” causing the delay they refused to put me up. There was a woman whose birthday it was and she was trying to get to her husband having surgery the next day and a double amputee all in the same boat. It was absolutely a nightmare. I got maybe 1 hour sleep the whole night despite trying for 5-6. Never again will I fly United unless under duress or some emergency.
The entertainment interface and selection was fantastic!
Minor, but an arm rest would not stay up. Also, let's face it, the food food is never excellent, rarely good, but understandably hard to make so.
On time departure and arrive
No much variety of movies and tv shows to watch
Need addl gate capacity at sfo including non-jetway options when other better options are unavailable.
The only positive thing to be said for the flight was that the seat was not uncomfortable.
Entertainment system did not work during entire flight; crew (stewards) lied to passengers on the ground that it would work after takeoff, only admitting after we were in the air that they had been told by the technicians it would not work at all. Crew did not respond to call lights when pressed (in First Class), nor did they know how to operate the power system.
Crew was great!
Was really poor choice of food.
Ease of boarding, friendly and efficient crew.
Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on
The fight was not over crowded.
Plenty of entertainment.
It’s just a long flight there’s no way to change that.
Once we hit the coast we skirted down the coas of Florida which provided a spectacular view. The approach and landing at Key West airport was thrilling and absolutely perfect. We’ve flown Delta many times but this was our first but not last time to Key West.
Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling.
Too crowded overhead storage got filled right away. Had to place my bag under seat. Could not extend my legs.
Landing was a bit rough
|Flights Arrive in||Tulsa|
|Flights Depart from||Columbia Metropolitan Airport|
|Airlines||United, American Airlines, Delta|
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