Overall trip was ok
The plane is very comfortable
Nothing Aeromexico personal was rude again
They said that we need to paid them the baggage’s and didn’t want to solve the situation. Be Aware if you book a trip with this two airline as you will finish paying twice the baggage fees. THEY STEAL YOUR MONEY!!
Took forever to take off, AC was nonoperational. Very discomforting!
Punctuality and service. Also the landing
The boarding was very organised and the crew very friendly. The snacks that they offer is great too
Sat on the plane on the tarmac for over an hour in the cold...
The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client.
The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.
Some of the flight attendants were rude and not very welcoming at all.
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