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It was the best flight attendants!! I love it

We didn't crash. They let me keep my wallet...it was empty.

They charged for everything except the air I was breathing...that may have been an oversight. The charges they came up with - totally without warning - were insulting. If anyone with a brain would like to discuss this, I would be thrilled. So far, I've only spent a couple of hours on the phone and heard nothing but 'company line' bullshit. I need a new hobby. Maybe Spirit is it.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Was boarded and on the way in a matter of minutes is seemed.

Seats are close together ( but they tell you that ahead of time and why).

Since I did not have any bags and needed a quick cheap way to go to California, it meet that need and that was about all.

The seats were small and cramped. I asked for coffee and was told in a very condescending manner the plane didn't have hot water and no way to make any. That was my only interaction with the crew so I would have to say they weren't too pleasant.

The price I thought until they nicked abd dimed me until I thought they wetter going to charge me to sneeze.

That they list my bag for days with no correspondence. Why did they take my email if they weren't going to use it. You charge me $70 to check my bag+another over the weight charge and you lose all my belongings for several days.....

Crew were at least friendly Boarding was efficient

The seats are plastic with a thin layer of padding, very uncomfortable. No food or water Zero entertainment

On time, painless boarding process, courteous staff.

Crew was helpful. Clean

Flight was delayed but no notice or updates were provided. Seats are uncomfortable.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.