The crew took great care of our traveling group especially my elderly mother. I also became a little ill and the crew was very caring. I will fly Spirit again in the future. Plus the pilot was an Aggie!
I loved the service boarding with an elderly parent and all the help received. The pilot was friendly and informative before and during the flight. The flight attendants were very helpful aboard and even took a group shot off our group before take out. Great crew.
The oxygen on the plane was free, I was expecting to pay a dollar per breath. It was also free to pee, don't worry about bringing quarters for the toilet.
They didn't turn on the air conditioning until we got off the ground. They were trying to conserve as much fuel as possible.
The seats are super uncomfortable. They made them as thin as possible and you can't recline them. They probably did this to make the seats light to save fuel.
The tray tables are just large enough for you to put your phone on them. They might be able to hold a $3 can of soda that you can buy on the plane if you want something to drink. They are also very very enjoyable to flip up and down and cause quite a bit noise and vibration for the person in front of you. We got to experience this with two children behind us who did this for the first half of the flight. After which the kids passed out and were woken up by classical music playing on the intercom to which the kids said "this music sucks".
There was a ton of turbulence on the plane. It was like the pilots flew us into a tornado.
Spirit nickel and dimes you for everything! Carry on luggage is $39 each, picking a seat to be with your family is $15 each. There is no free food or drink service, even water is $3!
The chairs on the plane were basically glorified pieces of hard plastic with even less legroom than a united flight somehow.
Terrible airline!
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
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