Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Pros: "Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight."
Cons: "Had to wait for the crew from another flight before boarding p"
Pros: "Quickly boarded and took off as well. It was a really smooth flight!"
Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"
Pros: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Cons: "No problems"
Cons: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Quiet , comfortable cabin and crew was quick to board everyone"
Pros: "Crew on the plant was friendly."
Cons: "I think at least some small food should be offer even tho it wasn’t dinner time."
Pros: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Cons: "Would've been nice to have had an eye mask / blankets on a red eye flight..."
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Pros: "Boarding was smooth."
Cons: "American needs to recognize that people in Miami are savage animals and don't have manners, which is relevant to getting off the plane. They come running up from the back and clog the aisles instead of letting people off row by row like the rest of the country does."
Pros: "Hm...can’t really think of anything remarkably good about this flight."
Cons: "The FA making announcements was extremely rude and condescending. Other FA’s were listless and unhelpful, even discourteous to elderly passengers who needed assistance boarding. The seat was uncomfortable, no legroom, the guy ahead of me reclined before we even took off and no one made him put it up"
Pros: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"
Cons: "Tecnical problems dellay no good american arlines i dont recomended"
Pros: "Crew and staff were professional."
Cons: "3.5 hour mechanical delay with no offer for a meal voucher or complimentary snack or drink when flight finally took off."
Pros: "The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that."
Pros: "Seats were pretty comfortable"
Cons: "In-flight entertainment depended on the Wi-Fi working. It did not work the whole flight."
Pros: "Decent Crew! Good in flight beverage service and comfortable seats"
Cons: "I wasn't able to check-in from my phone ( United is stuck in 1980's) Forced me to use Ticket Kiosk at Airport. Wouldn't print out a boarding pass and wanted ticketing agent to verify my luggage. I had an empty backpack and a small laptop case, she told me only one piece allowed, seriously?? She made me put my laptop in my backpack and the carrying case as well. The boarding pass didn't assign a seat to me and told me that I have to get another boarding pass at gate.. Simply unacceptable. I am a frequent flyer with Frontier and Spirit pirit, thanks to those Airlines which never treated me bad and gave me hassle like United did. No more United for me ever. WiFi was advertised but never worked inspite of me wanting to pay for it."
Pros: "I purchased a ticket for my 18 year old dog $ 125.00 each way to fly with me to Kalispell and back. She is so old that she can not SEE, HEAR, or BARK any longer. I understood she needed to be under the seat for take off and landing but I was told by the ticket agent and flight attendants on my first flight that she could sit on my lap during the flight. Everything was great on the way there. On the returning flight,.... the flight attendant was so RUDE to me. She saw that after we were airborne and at a steady altitude, I brought my dog "Kacey" up into my lap. She immediately raised her voice and stated the dog needed to remain on the ground. I politely explained her condition BUT she refused to listen to anything. I put my poor old dog back under the seat. After approx 20 min I could hear her patting very loud. I lifted her again and asked a different flight attendant for some water. She was very hot on the floor. Or course, the flight attendant saw my little chihuahua drinking the water and said that after she drinks a little more, she must remain under the seat. By now, my husband is getting annoyed. He tried explaining to the flight attendant the medical needs that my dog has " she's on protein shakes" which were approved their security. and how fragile she is. She can't BARK, SEE, or HEAR. Yes, we will be putting her down soon but we took her to Montana for my daughter to say her GOODBYES!! Sorry to say, but that flight attendant has turned me away from UNITED AIR LINES forever. Feel free to call me 352-804-8344. You may send this to UNITED AIRLINES too!! Thanks Karen Hope"
Pros: "There was plenty of space on the plane even tho it was completely full"
Pros: "The crew were polite and friendly."
Cons: "A cookie was the only snack on a more than 3 hour flight."
Pros: "Nice employees."
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight gate to see if they could hold the door for me, he said you got 10 mins go. I ran 30 gates and the door just closed and missed my flight. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......"
Cons: "Didn't like the fact that you had to pay to watch movies"
Cons: "Paid for internet and stopped working for a long time"
Pros: "Was on time."
Cons: "This is a budget airline. seats are like boards. Boarding is like a cattle call."
Pros: "This was my first trip on Frontier in many years, and I've heard a number of complaints as they've become more value oriented. I generally don't travel with the "value" airlines so as to avoid the hassle of paying for all of the add-ons that were once just a part of the flight. In this case, my expectations weren't high, and we chose this flight primarily for the timing out of Denver (i.e. it was not a red-eye flight). We paid for the "perks" bundle ahead of time. We were checking bags, and I'd definitely recommend that route to select one of the roomier seats and to have the carry-on included. Ultimately, the price ended up being slightly less expensive than our other airline options for this trip. I have no complaints about the staff at check-in in Denver or on the flight. Everyone was nice and the entire process went smoothly with the exception of having to put my carry-on many rows behind me in order to find overhead space. (It feels like more a slight because you have to pay for that "privilege" to begin with.) The roomier seats were a good choice. I don't think any seats recline, but they were fairly comfortable. For some, perhaps that's a perk because you don't need to worry about the person in front of you leaning all the way back."
Cons: "You need to pay for a standard/regular beverage and a snack, and at $2.99 per can of soda that's pretty steep. If you purchase an "adult beverage" you get a discount on the mixer, but it still adds up. Snacks are similarly priced. I don't use the in-flight entertainment very often, but I did not notice this option being offered (e.g. via WiFi to your phone or tablet) so bring something to keep yourself occupied. The slim line seat was fairly comfortable for me (about 5'-7", 150 lbs.). I don't mind the firmer feel to the seats, but the seats not reclining may be an issue for some. The crew could control the location of overhead items a bit better especially since you're paying for them to be on board."
Pros: "On time take off Price"
Cons: "Seats were so uncomfortable my neck and back hurt I paid to upgrade seats for more room I did no good to have more leg room in a terrible seat"
Pros: "Crew was nice"
Cons: "Everything. Never flying with Frontier ever again. Deboarding was a huge issue. The ramp should have been ready to go as soon as the plane landed. And if there was a mechanical issue where the power AND oxygen was going to be cut off they should have let people off. A pregnant lady should not have to worry about having enough oxygen for herself and her growing child in her uterus."
Pros: "Fast boarding, on time."
Cons: "My flight was a redeye, and there was no sleep to be had. The seat are super uncomfortable. The crew made unnecessary noise slamming cupboards shut; and, turned on all the lights when they were handing out food. At least one of the other attendants turned off the seating lights after a minute or 2. Furthermore, they charge you for seats and extra bags. Could have gone with a better airline for comparable price."
Pros: "The price"
Cons: "The most uncomfortable seats I've ever been in! Especially since it was a red-eye!"
Cons: "Red eye flight so food and entertainment were limited. Comfort was an issue if you were trying to sleep as I was in a middle seat."
Pros: "On schedule both outbound and inbound."
Cons: "Seat comfort. Seats did not recline. All drinks were charged."
Cons: "The flight was delayed over 3 hours while we waited for a pilot to show up. There is a charge for everything including water or switching to a vacant seat after take-off. An elderly woman became dehydrated and nearly collapsed during the flight. She was moved to the seat next to me where there was an entire empty row. I spent the last 30 minutes of my flight trying to assist her. I am a medical professional and am certain that she was dehydrated. The seats do not recline."
Pros: "Safe flight departing on time and arriving 30 minutes earlier. Not the best confort seats for an red eye flight. You have to pay for any additional option, which is OK for me, cause don't need any extra service rather than the transportation. Recommended for saving some bucks and expended on your vacation trip."
Cons: "Uncomfortable seats"
Pros: "Everything!!! Super impressed!"
Cons: "That I had to leave the amazing experience and go on vacation. :("
Cons: "Flight was cancelled without explanation. Found out at the airport instead of text, email, or call beforehand."
Pros: "You are definitely not inexpensive. I will do everything in my power to not use your service again. Your luggage policy is abominable. No thank you!!!!"
Pros: "Michael Castillo helped me with the luggage at the DEN Airport. Really nice guy! He was very kind to me made me feel like a VIP. He has great customer service skills especially for pregnant women. Also a flight stewardess lend me her sweater during the flight. It was very kind of her and she was very understanding of my pregnant needs."
Pros: "I got to sleep and I got the window seat."
Pros: "favorite flight schedule from Den to FLL or visa versa...Thanks"
Cons: "Unexplained delays. Then finally someone says the pilots haven't arrived. They still decided to board us, but apparently they couldn't turn on the air until the pilots arrive, so we cook in there, not knowing how long this will go on. Finally, the pilots arrived. Air turns on, but still we wait. And wait and wait, all the while Spirit sends me a total of FOURTEEN delayed takeoff and arrival emails. As if I couldn't already get the gist sitting on the plane waiting waiting waiting. Finally, we get rolling, but never is there any acknowledgment that we've been waiting or that they're sorry for the continued delays or something nice yadayadayada. Last Spirit flight I'll take."
Pros: "Fast easy boarding."
Cons: "Crew would not let us move to open seats that would give more comfort."
Pros: "It was not bad but it could have been a lot better"
Pros: "You get what you pay for. Departed on time and arrived early"
Cons: "The beverages (soda) were overpriced."