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We paid for saga class, which is the business class for international. My seat was broken and did not recline and my monitor for in-flight entertainment was broken.

The flight itself was fine, even with a one-hour delay leaving on the Reykjavik tarmac (the lost time was made up during flight). Our experience at the Reykjavik airport on arrival was terrible due mostly to the one hour it took for passport control. Only two stations were open for our category, and the room was full with a huge crowd.

I liked the crew but not the uncomfortable seats and lack of movie and tv selection.

Awful. The Iceland airport was a complete mess. Boarding was a chaotic, the seats were awful, there was a group of rowdy 20 something men in our row hooting and hollering, ordering alcoholic drink after drink. Yelling and laughing at the top of their lungs and the crew just went along with it. Passengers complained to the men, asking if they could keep it down (it was a night time flight so people wanted to sleep). They never listened crew continued to laugh with them, flirt with them and serve them more drinks. No free food or snacks, seats were horribly uncomfortable. Worst flight I've had in a long time

The Check-in process at CDG was confusing and the crew was not helpful. But the flight was on-time and that is most important to me.

At least one soda free, felt like I was nickeled to death.

On-time arrivals and departures. Crew helpful and friendly. Yet everything costs extra: seat selection, food, even airphones!

Friendly flight crew. Airplane (757) configured as a domestic flight (no lie-flat seats) & no advanced meal selection.

The Icelandair crew was so kind!!! Thank you for making my first trip to Paris a great one!

I am not going to fillo this out for each leg of my trip. My first review holds for the experience