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Airports
Origin
Paris
$320
only
$320
Destination
Baltimore
$320
only
$320
Thu, Jan 25
CDG
BWI
11h 30m
Tue, Mar 13
BWI
CDG
10h 25m
Trip: 47 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

Fri, Jan 26
CDG
BWI
11h 30m
Tue, Mar 13
BWI
CDG
10h 25m
Trip: 46 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Sun, Feb 4
CDG
BWI
11h 30m
Sun, Feb 11
BWI
CDG
10h 25m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Fri, Feb 2
CDG
BWI
11h 30m
Mon, Feb 5
BWI
CDG
10h 25m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
CDG
Okay 5.6

Same as listed above

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Fri, Jan 26
CDG
BWI
11h 30m
Sun, Feb 4
BWI
CDG
10h 25m
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

KEF
CDG
Okay 5.6

Same as listed above

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Wed, Feb 28
CDG
BWI
11h 30m
Wed, Mar 7
BWI
CDG
10h 25m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

Fri, Jan 26
CDG
BWI
11h 30m
Sun, Jan 28
BWI
CDG
10h 25m
Trip: 3 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
CDG
Okay 5.6

Same as listed above

Wed, Jan 31
CDG
BWI
11h 30m
Wed, Feb 7
BWI
CDG
10h 25m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CDG
Okay 5.6

Same as listed above

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

Wed, Apr 11
CDG
BWI
11h 15m
Mon, Apr 30
BWI
CDG
10h 40m
Trip: 20 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

KEF
CDG
Okay 5.6

Same as listed above

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Fri, May 11
CDG
BWI
11h 15m
Tue, May 15
BWI
CDG
10h 40m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

Sat, May 19
CDG
BWI
11h 15m
Fri, Jun 8
BWI
CDG
10h 40m
Trip: 21 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CDG
Okay 5.6

Same as listed above

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Mon, Feb 5
CDG
BWI
11h 30m
Mon, Feb 12
BWI
CDG
10h 25m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

Thu, Mar 1
CDG
BWI
11h 30m
Sun, Mar 18
BWI
CDG
10h 25m
Trip: 17 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CDG
Okay 5.6

Same as listed above

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

Mon, Feb 5
CDG
BWI
11h 30m
Tue, Feb 13
BWI
CDG
10h 25m
Trip: 9 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

FRA
KEF
Mediocre 2.0

This airline is disaster. They trielt live on the planet don’t give a &$!@ Made us buy new tickets for the following day for a type o on the ticket. They just didn’t care...

They kept me and my two year old in the plane for almost 4 hours and told us that we will take off every ten minutes, but obviously we never did. We got rebooked for the following day. They provided a small room to stay in and $7 wach for food. They treated us like a huge inconvenience. We had to pay for food, my husband had to take another day off work to come get us. This airline is shameless. We are spending more money to with a different air line next time.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

Thu, May 3
CDG
BWI
11h 15m
Mon, May 7
BWI
CDG
10h 40m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CDG
Okay 5.6

Same as listed above

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Fri, Jan 26
CDG
BWI
11h 30m
Mon, Jan 29
BWI
CDG
10h 25m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

KEF
CDG
Okay 5.6

Same as listed above

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

Fri, Feb 16
CDG
BWI
11h 30m
Mon, Feb 19
BWI
CDG
10h 25m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
CDG
Okay 5.6

Same as listed above

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

Thu, Jan 25
CDG
BWI
11h 30m
Tue, Jan 30
BWI
CDG
10h 25m
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

KEF
CDG
Okay 5.6

Same as listed above

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

CDG
KEF
Mediocre 2.0

Flight cancelled due to overbooking, notification received while I was en route to the airport. Was assured I would be on the flight for the following day. Awoke next day and called airline to confirm, they stated my refund had been processed, I would not be on the flight, and there was nothing that they could do for me. I was forced to rent a car and take a completely different flight from another airport at a much higher price. Never again.

KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

Tue, Apr 10
CDG
BWI
11h 15m
Mon, Apr 16
BWI
CDG
10h 40m
Trip: 7 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
ORD
Okay 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
BOS
Good 6.0

That was a pleasant flight with quick check in.

There was no free beverages like water, tea or coffee.

SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Sat, Feb 3
CDG
BWI
11h 30m
Sun, Mar 11
BWI
CDG
10h 25m
Trip: 37 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1231 reviews
Overall
5.9
Boarding
6.3
Comfort
5.7
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

MIA
KEF
Mediocre 2.0

Easy refund

Customer service, flight cancelled with no alternative offered

BOS
KEF
Okay 5.6

Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
CDG
Okay 5.6

Same as listed above

France to Baltimore/Washington Flight Information

Flights Arrive in Baltimore/Washington
Flights Depart from France
Flight Price $320
Airlines WOW air
*
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