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— Central America
Dec 23 — Dec 301
Round-trip
1 adult
Economy
From?
To?
Fri 12/23
Fri 12/30
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Good to know
Low season | January |
|---|---|
High season | December |
Cheapest flight | $60 |
Average price round-trip | $759 |
Good deal round-trip | $241 |
Good deal one-way | $80 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 17% increase in price.
Flight from Miami to Guatemala City La Aurora
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Florida to Central America
Top 5 airlines serving from Florida to Central America
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20576 reviews
8.2Boarding
8.2Comfort
8.5Crew
7.9Entertainment
7.7Food
Very good service, on time, excelent. Equipment
Pros: "Extra leg room"
Cons: "A business class"
Pros: "Fine flight, nice Attendants (albeit a bit unresponsive)"
Cons: "My internet and television did not work. It’s really the main reason I fly with JetBlue for the internet in television s my screen was even fuzzy, and the movies didn’t work at all. My previous flight had the same issue and we were promised a voucher. I’d like the same for this flight please."
Pros: "The crew was great and professional."
Cons: "No complaints. Everything was perfect from the boarding process to disembarking."
Pros: "The crew was very nice on all four flights: ATL-FLL-CUN and CUN-FLL-ATL"
Cons: "I did not like the boarding in CUN returning to FLL The boarding was delayed because of the security pat-down at the gate. The video got cut-off mid-flight and was never properly restored."
Pros: "Efficient"
Cons: "Nothing"
Pros: "Tv control broken with wires coming out of the arm rest in all seats of the same row."
Pros: "Very friendly crew and the plane arrived in Costa Rica 30 mins early!"
Cons: "I have a JetBlue credit card and I’m very disappointed that membership to the credit card does not offer priority boarding or zone A or zone B boarding. I was in seat 6C and had boarding zone E! Every other airline sponsored credit card I own offers some form of priority zone seating; even Spirit!"
Pros: "yes is beautiful"
Cons: "excellent"
Pros: "the carry-on luggages were checked-in free at boarding to avoid chaos of the over-head bins space shortage"
Pros: "Seats were comfortable and roomy"
Cons: "Tv could have worked better"
Pros: "Leaving on time, the flight attendants were nice and the seats on the plane were spacious."
Pros: "Great flight and experience!"
Pros: "Crew was nice, very comfortable flight."
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Cons: "Great flight"
Pros: "Service and mannerism of the crew"
Cons: "There is not much"
Pros: "The quality of the JetBlue team was the best I have experienced in years on ANY airline, domestic or international!"
Cons: "Nothing, it could not have gone better."
Pros: "I boarded fast"
Cons: "flight attendant was moddy"
Pros: "I love the Jet Blue Flight Attendants. Their so kind and helpful. They always have a smile on their face."
Cons: "Nothing - Too Short - Wanted to stay longer"
Pros: "JetBlue is just more comfortable. More room for every passenger."
Pros: "The courtesy of the staff members from jet blue"
Pros: "Efficient polite crew"
Pros: "Boarding was smooth, on time and efficient. The crew was friendly and they moved quickly in the cabin so not to disturb people sleeping on such an early flight."
Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"
Pros: "Short inexpensive flight, and the TVs worked this time so that was a good pass time"
Pros: "Friendly crew & pilot!"
Pros: "Same as above"
Cons: "The second half of the flight the TVs didn’t work till halfway through the flight."
Pros: "delay, delay,..... never got the on time"
Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"
Pros: "Thoroughly enjoyed access to television. Comfortable seating."
Pros: "Smooth flight, friendly staff"
Pros: "The fact that the flight was short"
Cons: "Nothing really"
Pros: "Joseph, the agent at the desk at FLL"
Cons: "I missed my original flight despite being at the airport. The agent I spoke to at my original airport (PBI) was awful."
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Cons: "My flight was cancelled."
Cons: "they didn't have rear plane deboarding, overhead bins are always full with people bringing on 3 and 4 bags."
Pros: "Everything good"
Cons: "Excelente"
Pros: "The service"
Cons: "N/A"
Pros: "TV and plenty of space"
Cons: "Charge for baggage"
Pros: "The crew was really awesome"
Cons: "Nothing"
Pros: "Crew was nice."
Cons: "Plane was very old and gross. It really was making horrible noises when taking off and during times of the flight. It felt like it was going to rattle apart. *not jet blues fault but lady behind me kept pulling on my seat and I wanted to yell at her but she was old.."
Cons: "My flight got cancelled due to a hurricane, ok... that's fair. But my flight was rebooked for 9 days later (I couldn't afford to be away from home for 9 more days), no hotel accommodations were given and no refund was given. I had to book another way home with a different airline that could get my home on a reasonable date."
Pros: "The crew was fantastic as usual. I love having my own screen to watch."
Cons: "Flight was delayed a little bit but having a ton of places to plug in iPad was great."
Pros: "Was ok. Always on time. The air hostesses going to FLL gave good service"
Cons: "On the flight back 875 the three air hostesses had little customer service. The manner the spoke to people were distasteful."
Pros: "Flight attendants were great! There was sufficient room in the compartment above me to place my carry on."
Cons: "I didn't like that the flight was delayed 2 hours and there were several gate changes."
Pros: "The flight was smooth"
Cons: "Flight delayed for 1 and 30 minutes,rookie tow truck driver took him 20 min to dispatch aircraft,Pilots started the engines at the gate to make sure they start making money do to flight plan delayed and mechanical trouble shooting"
Pros: "Comfortable seats, easy boarding."
Cons: "Food service seemed to take a while to get started"
Cons: "The pilot was 2 hours late so i was really late arriving to my destination."
Pros: "I like the service, terminal and inflight crew and the pilots."
Cons: "I did not like that there were no charging ports, no wifi coverage for the flight and limited programming. The limited programming made the lack of a charging port and wifi far more noticeable."
Pros: "The crew is very polite and organized. They are really making an effort to be on time"
Pros: "Customer service didn't help me change my flight!"
Cons: "Customer service didn't help me change my flight!"
Pros: "seat comfortable"
Cons: "ticket price"
Pros: "I liked the food and the service from the crew."
Cons: "Entertainment screen and updated aircraft. Bogota to San Salvador flight was short and provided many inflight entertainment options and more comfortable seating ( leg room ). A this 6 hour flight was the opposite and extremely uncomfortable to be using an outdated aircraft for a long flight. I should have flown direct into LAX."
Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"
Pros: "YES"
Cons: "ITS OK"
Pros: "Rude people"
Cons: "More heart felt people"
Pros: "Good service from the crew /flight attendance"
Cons: "food"
Pros: "Everything was fine"
Cons: "Provide some options since the flight was delayed"
Pros: "The service of the counter personnel"
Cons: "Entertainment"
Cons: "Flight delayed four hours. Missed connection. Stuck in El Salvador overnight. Informed that A representative from Avianca would meet me at the airport to take me and others to a pre-arranged hotel. Immigration will not let me pass to baggage until the Avianca representative arrives. Still waiting."
Pros: "What can we say? The plane departed on time. We had time to make our connection and we arrived early! Great flight!"
Cons: "Older plane without current technology on board"
Pros: "Crew was courteous,helpful."
Cons: "Food."
Pros: "The process to board is in disorder. I feel It is possible to do better the next time."
Cons: "For me when you do the Check in process and you choose your sits, they have to respect your selection all the time."
Pros: "Quick boarding."
Cons: "Food was sub-par. Tight seating"
Pros: "The screens to watch movies are too small and not all of them were lowered to be able to watch at a closer distance."
Cons: "The"
Cons: "flight was delayed 30 mins"
Pros: "Honestly the was the worst flight experience"
Cons: "Both flights where delayed. Nothing given back or offered to us for this. I had to cancel clients and loosing money"
Pros: "They allow pre-boarding for over-65s! So much easier to hoist that carry-on bag to the overhead compartment when not blocking someone else! :) Avianca crew/ticket agents are SO helpful and pleasant. This was a delightful airline to discover! (This was a portion of my first trip booked on Avianca.)"
Pros: "The crew was just fine excellent service they always on time"
Cons: "Maybe to be a little more friendly"
Pros: "The food"
Cons: "El Salvador airport!!!!"
Pros: "We had an amazing flight"
Pros: "Nothing"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"
Pros: "On time.. great crew and service.. very good flight"
Cons: "Not too much leg room.. food was just ok..kind of rough"
Pros: "Crew is excelente and very friendly"
Cons: "Everything was good"
Cons: "I had to ask for a pillow 3 times, twice from the same flight attendant who never bothered to comply. The food and entertainment were good though."
Pros: "Fast boarding"
Cons: "Movie options bad remotes."
Pros: "to San Salvador was great. Great service, little time to evaluate."
Pros: "The food again"
Cons: "Still no WiFi"
Pros: "faltando una semana antes del viaje la aerolinea me envio un correo electronico diciendo q mi vuelo habia sido cancelado., que tendria q salir un dia antes o esperar en otro pais no mi final destino por mas de un dia.,.. es inconsebible q suceda esto., compre mi ticket por adelantado desde septiembre y me encuentro a dias de viajar con esto., que irresponsabilidad de esta aerolinea., despues de llamar por mas de 5 veces con 5 diferente personas... por fin llegamos a un acuerdo de cuando me podria ir... el dia original era 18 de diciembre estoy programado para viajar el 23 y con la persona q hable mi itinerario es Mia-SanSanvador-Tegus... en el WEB dice MIA-Nicaragua-San Salvador - Tegus... voy a recorrer practicamente toda centro america para llegar a mi desdtino final... nose a quien echarle la culpa... a KAYAK"
Pros: "Arrived on time, smooth ride great landing"
Cons: "Nothing"
Pros: "Everything"
Cons: "My mom Cancelled our trip because of a broken leg and getting a refund is a absolutel NIGHTMARE I might have to think twice to plan a trip again cause of an injury and refund"
Pros: "The service from Miami to Bogota was pleasant so was the service."
Pros: "Had an excellent flight to Bogota no problems whatsoever."
Pros: "Not much really."
Cons: "Small, basic plane with 0 entertainment or food options. It was short so tolerable but they could definitely do better."
Pros: "Everything! Service, staff, food, amenities"
Pros: "Good airplane and service"
Cons: "Avianca charged my account twice for the cost of the ticket, now the bank says I have to talk to Avianca and Avianca says I have to talk to the bank. It's very annoying to spend hours listening to endless messages in both ends, the bank and the airline, and not being able to get me money back!"
Cons: "Flight delay in el salvador for 4H. Instead of food voucher we received airplane food tray."
Cons: "Cancelaron mi vuelo de escala en bogota y me hicierln esperar 12 horas por eso no pude llegar a tiempo a mi compromiso y lo cambie para la fecha antes de irme, como mi compromiso era importante tome el riesgo pero tuve otro retrazo y no pude tomar el vuelo de vuelta, llege al aeropuerto y me dijeron que no podian hacer nada me hicieron pagar 300 dolares mas. Todo esto fue culpa de su aerolinea ya no tengo ganas de viajar de nuevo con ustedes"
Pros: "crew was very charming"
Pros: "It's was nothing extraordinary"
Cons: "Not individual TV"
Pros: "The service is great, the staff is very warm and polite! Definitely a plus!"
Cons: "The food is HORRIBLE I didnt like that some seats (on the same row) had pillows and blankets for some and not for all... arent we all in the same class? The amount of miles is a joke. I fly with copa from Panama directly to Miami and I get 1161 miles, here, I flew from Panama to Colombia (1hr) to then go back up (passing thru Panama again) which means 2 more hours of flight and the total amount of miles from Panama to Miami with avianca is 967."
Pros: "Very professional service, nice people, newer airplane, plenty of entertainment options, got my luggage where it needed to go despite 2 connections."
Cons: "I was put in a seat before the exit row, meaning my chair did not recline for a 5 hour flight. In addition, the seat in front of me was at least 3-5 inches closer than any other seat on the plane. I understand there are these seats on the plane, I just wish I would have known prior or been given the option to change seats."
Pros: "Going from Washington DC to Lima, Peru with stop in San Salvador is great because break the trip in half and San Salvador is a small airport. Going to Peru my two planes were very comfortable and with good entreatment"
Cons: "No blankets on my way back"
Pros: "No problems, no hassles."
Cons: "The TV shows and movies available are nice, but the equipment doesn't work very well. Sometimes the controls are not responsive, and sometimes the video freezes for a long time or the sound turns off. If you restart the video, you can't skip back to where you were by touching the progress bar, you have to wait for it to fast forward to where you were."
Cons: "I was not informed of having to pay $150 extra for having a surfboard, very disapointing"
Pros: "on time, personal tv screens, nice crew, served food and drinks in a timely fashion-- absolutely nothing bad to say about this flight."
Pros: "People were really nice"
Cons: "No veggie choices"
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Pros: "Baggage handlers extremely fast"
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Cons: "Too many flight delays and gate changes"
Pros: "The crew was light spirited. Took the angst out of the long stressful wait"
Cons: "Punctuality. Flight was 2 hours late"
Pros: "Lift off and landing was excellent"
Cons: "Nothing"
Pros: "Crew was good seat comfortable"
Cons: "Better snacks"
Pros: "The crew and the boarding were good"
Cons: "No food. Just unhealthy snacks"
Pros: "Crew was friendly, cabin was clean."
Cons: "No Tvs"
Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Cons: "Slight delay of flight"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."
Cons: "Flight was delayed."
Pros: "Loved being in first class"
Cons: "Hated gate change and late plane at the last minute."
Cons: "Boarding is as usual chaotic"
Pros: "Timing of the flight and the luggage step by step notification"
Cons: "Last seat by bathroom smelled of urine"
Pros: "Fast"
Cons: "Surrounded by screaming kids, screaming adults and no AC"
Pros: "Comfort"
Cons: "Never on time"
Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"
Pros: "Plane was clean and updated"
Cons: "No negative opinions"
Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"
Pros: "On time take off."
Cons: "No comments"
Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"
Pros: "Food and nice crew"
Cons: "No tvs and bad WiFi"
Pros: "Departure was right on time and we actually arrived 15 minutes early."
Cons: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."
Pros: "I like service"
Pros: "The pretzels"
Cons: "Our return flight had no TV screens :-( And no blankets ...was freezing as we got closer to nyc"
Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."
Cons: "That's the flight is clean"
Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"
Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
Cons: "Flight was changed. Missed an important event"
Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."
Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"
Pros: "Great entertainment, good food, nice staff."
Cons: "You have to pay for the ckecked baggage ($25 per piece) and the airfare was not cheap."
Pros: "Flight was smooth and uneventful, comfort plus seat was comfy and sky priority lines were nice perk."
Cons: "No food / no entertainment at all. Not that I cared. Ran out of overhead compartment space fast."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Cons: "No in flight entertainment"
Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."
Cons: "Everything was ok"
Pros: "on time and organized"
Cons: "food wouldn't be enough even for a two year old"
Pros: "on board crew was excellent. Seats and leg room made the trip exceptionally comfortable"
Cons: "Didn't like that I could not get my boarding ticket on line and instead had to get to the airport earlier in order to print it at the kiosk. The person at the boarding gate was not friendly but did do his job efficiently"
Cons: "Food was really bad"
Cons: "The seats are very tight, no tv, the rest of it wonderful"
Pros: "The crew was very kind"
Cons: "The seats wasn’t very comfortable"
Pros: "En realidad todo muy bueno"
Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"
Cons: "The crew on this particular flight was not up to par with the previous KLM crew standards. From the boarding, which they started letting economy class before elderly people and Skypriority to the lack of at least a smile from the crew serving you. Copa please train your crew. After we are the client"
Pros: "Attention"
Cons: "Avoid lose time boarding"
Pros: "Entertainement"
Cons: "Food"
Cons: "Never took this flight because of AirEuropa bad business conduct"
Pros: "The seat very well."
Pros: "On time!"
Cons: "Everything was ok"
Pros: "Very friendly stewardess"
Cons: "Food. More legroom."
Pros: "Confortable seats"
Cons: "Food"
Pros: "food really good, the punctuality was great"
Cons: "highly recommended"
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Cons: "Me cobraron $33 por cada asiento de los 5 de mi familia. $165 en total. Al llegar al mostrador me dieron otros asientos a los asignados en el web check in. Me dijeron que no era problema de ellos sino que era problema del sistema. Ahora para recuperar mi dinero tengo que hacer un tramite e invertir tiempo. Pesimo servicio. Copa no sirve para nada."
Pros: "The food they serve besides being a very small portion, is disgusting."
Pros: "El tiempo fue rapido"
Cons: "La comodidad del avion. Son muy estrechos."
Pros: "Service!!"
Cons: "Food was not the best this time"
Cons: "Everything was perfect"
Cons: "So, because I was 3 mins late to the gate, they made me spend another $320 for a fligh next day. I'm still in Panama city. Its unbelievable how the plane is still there, with the corridor that takes the passengers to the plane still attached to it, and they can look me straight in he face and tell me they cant reopen the door. While I'm stressfully paying an extra $320 and knowing I'm going to lose 1 whole day of my vacation in Rio because of one little detail that could be solved by opening the door and letting me in, I see the plane there sitting in the same spot for another 15-20 mins without moving. Worst company service ever. Unbelievable. I will never fly with these people again."
Cons: "The A/C it's very cold, and I asled for a blanket and they did not have one."
Pros: "everyone was friendly and helpful. better service than the typical U.S. carrier."
Pros: "You got to pick your own movie/games & good was provided"
Cons: "It was great"
Pros: "Attendant for Lost Luggage in GUA was super nice!"
Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"
Pros: "Food and beverages were good and free of charge. No embarrassing food for purchase as other airlines."
Cons: "Lack of in-flight internet connection and no power outlets for charging devices on board."
Pros: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Cons: "The food was terrible!"
Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."
Pros: "the plane and the service"
Cons: "the airport don't have service in early morning, every store was closed"
Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."
Pros: "As a non-Spanish speaker we felt well cared for."
Pros: "No hubo problema con el equipaje"
Cons: "Es tiempo de espera para transbordar"
Cons: "Has to stay over Night in Panamá city"
Pros: "The flight was on time and the crew was nice"
Cons: "Food was not good and since the plane was old, entertainment was poor"
Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"
Pros: "Modern aircraft and good service"
Cons: "Leg room on the flight was cramped"
Pros: "The call center was not accured The fligh atendent did'nt pay any attention"
Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"
Pros: "The flight was on time, seats were comfortable, service on the airline was great."
Cons: "I am a little upset that you do not offer vegetarian options on the airline. My husband does not eat meat and he was not offered an alternative. Please offer an alternative for those that do not eat meat, I promise, you will have happier customers. Thank you, Daniela"
Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"
Cons: "good"
Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"
Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"
Cons: "10 hr delay in San José. A nightmare!"
Pros: "The food."
Cons: "It was delayed, they did't give us any compensation, they didn't provide updates, I came so late to Guatemala."
Pros: "la puntualidad y el buna atención."
Pros: "On time and did not lose my luggage"
Pros: "La atencion que tienen muy buena y muy profesional"
Cons: "Tal vez mejorar un poco la comida o snack, independiente que el vuelo fue corto"
Pros: "A crew waiting at the plane entrance and help me with my carry on. Very friendly."
Cons: "Girl doing check in at airport counter wasn’t pleasant at all. Didn’t greet me o said thanks. I didn’t feel welcome. She just took my passport and return it to me with my boarding pass and told me to be at the gate at 11:20. Time was around 10:15AM"
Pros: "Friendly staff"
Cons: "Good overall"
Pros: "Basic service"
Cons: "Food"
Pros: "Crew was amazing, seat was comfortable, was a pleasant flight"
Cons: "Taste of food in general, was a little dry and the meat was tough"
Cons: "Delayed leaving left very little time for connecting flight"
Pros: "My first flight was delayed so I missed the next two. Avianca rebooked me and now my layovers were significantly longer in places where it isn’t exactly the safest."
Cons: "The connection time is way to short, given that you have to re do security. I mean I just got in a plane, I landed, when was I suppose to get or purchase something that is threat? I almost lost my flight."
Pros: "Good service"
Cons: "Food"
Cons: "Problems with headphones - food was so so"
Pros: "The seats had enough leg room and quite comfortable."
Cons: "Need in flight entertainment on back of seat, not on top of cabin where you can barely see the screen. Bigger food portions would be nice."
Pros: "The flight boarding was seamless and easy! The aircrafts were clean and the staff was amazing!"
Cons: "Notification on delays"
Pros: "The seats were comfortable"
Cons: "The flight was delayed by 7 hours and no one would explain why. I will not be flying with Avianca again."
Pros: "I Like all"
Cons: "The service"
Cons: "I miss my flight I got to the airport at 3am and the flight is supposed to be at 4:15am. Avianca airline they very irresponsible. Y 3am they don’t have nobody in the counters at the airport to check in. That’s why I miss my flight and they don’t want to do nothing about it. I wait in the airport until 4:30am."
Pros: "I always fly with Avianca, I can't complain about anything! I even got upgraded to first class with out a fee and was allowed to bring an extra bag free of charge! I will always recommend them."
Cons: "Avianca cancelled our original flight forcing us to leave a day early. Next they cancelled our return flight forcing us to come home a day early. Finally, when we arrived, they had oversold the flight and were short one seat and almost didn't get on at all. Will NEVER fly Avianca again."
Pros: "On my flight 310 from Sal to Mia, Nice and excellent crew, very polite and helpful"
Cons: "On my flight 311 crew not nice, not polite, and some with long faces, I wonder why?"
Pros: "On time and service is good.."
Cons: "They always trying to nickel and dime.."
Pros: "Efficient and fast boarding"
Cons: "food is so-so"
Pros: "I'm glad that when I go on a trip everything else that is beyond my power is taken care of for me. Traveling can be stressful but I found my flight enjoyable and stress free."
Pros: "la atención abordo y en general el vuelo estuvo bastante bien sin contratiempos de ningun tipo"
Cons: "Que no me informaran oportunamente al momento de sacar los pasajes en el aeropuerto de LAX que el vuelo de El Salvador a Managua Nicaragua se canceló por causas propias de la aerolínea."
Pros: "Check-in was efficient and easy going."
Pros: "Megusto mucho volar por esta aeroliniamuy buena experiensia"
Cons: "La atencion exelente"
Pros: "Unlike most airlines the flight attendants were very nice and actually smiled and were very helpful"
Cons: "No fold no drink on board"
Cons: "Try to charge 5 times more from the original price for rebooking. No way. Poor customer service."
Cons: "This flight was late into Chicago...causing husband and son to miss connection in El Salvador...to Lima. Their trek in Peru almost ruined. Luggage did not turn up in Lima....and when finally found, it was too late. They had to buy all new clothes for their trek. Will NEVER fly this airline...and do NOT go through El Salvador...as there are very limited flights to other countries!!!"
Pros: "The crew and on time service. Will definitely be flying Avianca again."
Pros: "Llegue al aeropuerto y mo avisaron que se habia cancelado el vuelo y en realidad fue que sobrevendieron el vuelo. Luego la atencion y todo lo demas fue buena pero no excepcional"
Cons: "My mom is a senior , she was traveling by herself with wheelchair, she told me she was the last one to aboard the plane, she was waiting to go inside in the airplane and she told the fly attendance that she needs to go to the bathroom and she told her, that she can't move from there, that she needs to wait, for a senior person is really inconvenience and on top of that, she was waiting and waiting for her luggage and the luggage stay in Chicago, so now she doesn't have any clothes. Our family travel a lot to Guatemala and we like Avianca is very convenience but this time was terrible service and unfortunately when my mom was traveling by herself."
Pros: "The staff was great. The plane was clean. The bathrooms were clean. It was nice to have a charger available in the seat."
Cons: "The boarding in LA was disorganized and hard. The food was ok. There were limited good, new movies on the entertainment system. Nothing I was interested in at all but maybe the best new movies are expensive for the airline."
Pros: "I love Avianca! I have been raving about the airline ever since I got back home to the U.S.! Loved everything about my experience!"
Pros: "Service"
Pros: "I did like the food, and the staff was kind."
Cons: "Avianca overbooked their flight so my friend got left behind at our home airport. Aside from the fact that my friend was put several hours behind, this caused us to nearly miss our first flight. Then, our first flight arrived so late that we nearly missed our connection. Then they lost my luggage, and now, a whole day later, they have still not contacted me about it's status."
Pros: "Great service and quick."
Pros: "Nothing"
Cons: "Bad service and not a good attention"
Pros: "Service with a smile"
Cons: "Food not so great; not like old days with TACA"
Cons: "They cancelled the flight, they want to put me in another flight 24 hours later. I didn't worked for me . I wrote them a week ago. No answer yet.THEY ARE BAD. AVIANCA HAS TERRIBLE SERVICE"
Pros: "My family loved this airline they were friendly and they provided free food and videos on the flight and we will fly them again when we travel again to Central America!!!!!"
Pros: "I like fast boarding and the entertaiment was so good"
Cons: "Comfort could be improved with pillows and blankets"
Pros: "The crew on board the plane"
Cons: "When I arrived at the airport, the service desk told me I had already missed my flight. She said, "Well, actually, you missed the boarding. It's already finished. We stop boarding the plane an hour before the plane takes off." I begged and pleaded to be let on the plane but she would not allow it. Then, I didn't get to rebook a flight until five hours later (for $448 additional to what I had already paid for my flight). That flight boarded at the time of departure and we took off over an hour late. I feel like I was mistreated and lied to by the staff. No airline stops boarding an hour before the plane takes off!"
Pros: "The fact they provided a meal for all lost time. They were very understanding."
Cons: "They can never get bigger planes to handle wind issues. Wasted 3 hours waiting for better wind conditions. Got told we were to board to go to El Salvador and wait for a connection til the next morning. Decided last minute to cancel flight. Whole day was a waste of time."
Pros: "the convenient flight times"
Cons: "they leaving an hour late and missing our connecting flight and our 5 hour layover in san salvador. their lack of response to seeing to our comforts ( my mother needs a new hip ). the lies about being late because of the weather when i watched them take on and off bags delaying our takeoff"
Pros: "It was quick and professionally done. One Free Meal with Free Beverages. Went as expected."
Cons: "Boarding is always an issue with me, regardless of the Airline. But, since I fly coach, I just have to put up with it."
Pros: "Nothing"
Cons: "They cancelled my girlfriend's flight to Costa Rica right when we reported at the airport to check-in. My girlfriend had to be at work the next day or be fired and Avianca gave us no options. I ended up buying My girlfriend a flight on Southwest Airlines to Liberia Airport. She theneeds had to take a $300 taxi ride to San Jose where she resides. Avianca never offered me any sort of credit or compensation when I requested it. I will never fly Avianca and all of my friends (and I have many) I will warn them to NEVER FLY AVIANCA!"
Cons: "They close the flight too early, I couldn't check my bag, I had to throw away my liquids (personal care goods) in order to get on the plane, we were party of 5, 2 of them were not allow to board. They will fly the next day. Also the airline over charged for the new flight."
Pros: "I really liked how I got a sandwich and snack on a flight tat was only 1.5 hours long."
Pros: "A fast boarding process"
Cons: "The airplane was kind of old, the entertainment system didn't had any movies, my chair was kind of broken cause even having it straight, I could feel it moving."
Pros: "Depart was good not take longer Crew do exelent job"
Cons: "Boring Flight take forever to get to destination Filling like going way to slow"
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