Daily cleaning, installation of cabin HEPA filters on flights from Florida to Reno
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$287||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Florida to Reno.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Reno from Florida up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Plane was old and tired. Food choices very limited."
Cons: "Flight was delayed two hours."
Pros: "Crew was very nice and professional."
Cons: "Turbulence. Assigned a seat that doesn’t recline"
Pros: "Not impressed and we are card holders"
Cons: "They wouldn’t let passengers by after using restroom . I stood for at least a half hour as I also have RA , Lupus , and 5 herniated discs . I’m confused as to why they won’t accommodate customers using restrooms"
Cons: "Seat not very comfortable."
Pros: "Flight crew was friendly and the complimentary wine or beer is always appreciated!"
Pros: "The crew was friendly :)"
Cons: "Not to the fault of our flight/crew, but our flight was delayed by about an hour due to another plane that needed mechanical attention and blocked the unloading/loading area."
Pros: "The crew was nice and we enjoyed the inflight entertainment"
Cons: "The flight was a hour late and we almost missed our connecting flight they actually had to hold the plane for us"
Pros: "The landing at PDX was the best I've ever experienced, bar none!"
Cons: "The cabin crew from Florida to LA weren't oriented to Alaska Airlines Sips and seemed discombobulated with their service...no one seemed to know who was responsible for specific service options. One attendant had a short skirt on. An in flight emergency, she would have been useless"
Pros: "Friendly crew. Loved the chargers on the seat and in flight entertainment."
Pros: "Easy on, easy off! Departed and arrived on time. Crew were cheery and bright! Happy Holidays to all and to all a good night!"
Cons: "Some of these survey questions need to be NA- my flight was too short for food service or entertainment."
Cons: "Cramped plane. Unfriendly staff. Broken seats. Not even a bag of peanuts. Dirty. Will not fly Alaska again. First time and made horrible impression."
Pros: "Friendly crew and quick easy boarding."
Cons: "Windows didn't have shades, coffee was cold initially. On the positive the attendant noticed and came back with a warm cup."
Pros: "Left on time, smooth ride, arrived early"
Cons: "Was in first class front row. I was offered only one drink the entire 6.5 hour flight. The flight attendant in first class never came around and asked if i would like anything else. The potatoes served with the meal were not cooked completely and they let the entire coach section use the forward bathroom so it was like sitting at the very back. Had to wait several times for several others before i could use the first class lavatory. They didn't turn off the cabin lights until very late in the flight so we could sleep. The flight attendant(s) in first class were not friendly. Wifi was horrible and almost not useable. Definitely not worth the $29 I had to pay. I fly this trip regularly and are almost always delighted but this trip was disappointing to say the least."
Pros: "Cheap direct flight. Comfortable seats with headrests and personal TVs with great free movie selections."
Cons: "Don’t forget to bring a headphone adapter for the old school jacks. (They’re supposed to have earbuds on the flight but they were sold out)"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "Movies were free"
Cons: "We were delayed for over three hours, then food was delayed after we not eating for hours and hours. The seats are the smallest seats I’ve ever sat in on a plane. Can barely fit a small carry on sized bag under the seat in front of me. Ran out of food less than half way through the flight. Offered zero compensation."
Pros: "Comfortable seats & food was okay"
Cons: "Issues with payment as they said “due to booking through kayak” and it delayed my check-in and again when boarding... and then had to pay again in order to board the plane. They flight was then delayed an additional 1.5hr due to “emergency pieces missing”. They also lost my bag... and I’m traveling across the country with an infant."
Pros: "Leg room"
Cons: "Lousy wifi"
Cons: "Boarding was difficult. Had to rush, too long of wait at check in"
Pros: "On line system was great and easy."
Pros: "Everyone was nice and the service was great."
Cons: "The turbo prop plane was slow and shaky on landing. From now on I’m going to try to avoid turbo prop planes. nothing against the crew or anything, they were great. I just feel better on bigger aircraft. Also no WiFi or USB ports."
Cons: "I was informed we'd get some kind of voucher for the 5 hour delay but never recieved anything."
Cons: "The man next to me left his phone on so he could text."
Pros: "Free entertainment on your devices, free soda, and boarding was pretty efficient"
Cons: "The dry cookies need to be replaced. Please bring back pretzels."
Pros: "Quick flight. Relatively comfortable for a small plane. Service was quick and timely. Plane was on time"
Pros: "Everything went so smoothly. I was surprised at all the food options available and how nice the people were. The plane was comfortable."
Pros: "Staff great. Glad it was a short hope."
Cons: "They allowed a nonserbice dog on board, a small chihuahua type with one of those bought online vests."
Pros: "Great exit row seat! Great free entertainment! Got on an earlier connecting flight for free!"
Pros: "on time departure"
Pros: "Excellent crew."
Pros: "Easy and fast check in and boarding"
Pros: "Seat comfortable"
Cons: "Boarding Walking outside to get into the plane The flight attendant"
Pros: "Cute little propeller plane. Free beer. Nice staff. University of Idaho "Vandal" plane!"
Cons: "Seats are a bit tight. To be expected."
Pros: "I liked that a beer or glass of wine was offered."
Cons: "It is a small plane for a two hour flight."
Pros: "Flight was smooth and quick. The airplane was a lot more comfortable then I imagined. Plenty of seat and leg room for a big guy."
Pros: "Crew was nice."
Cons: "Asked at check-in if my barcode was ok to use bc I did not receive an automated email for return check-in, she said "Let me see, yes that's good, but hurry up because you have 40min before your plane departs". Low and behold, security said my barcode was not valid and had to run back and forth to get a new one printed. What made it worse was the check in clerk wanted to argue her point and there was only one flight attendant available and boarding closed 12min prior to departure, I was standing and waiving through the gates window trying to get all the flight attendants attention. I could have made it but missed my flight. Horrible experience!"
Cons: "No cranberry juice!"
Pros: "Empty plane!"
Pros: "Crew on flight was good. We left late but made up the time in flight."
Cons: "We purchased 2 one way tickets and were given confirmation of purchase. When we arrived at airport to check in we were told we were on standby only. If we could not get on the flight then the soonest we could fly out was 48+ hrs away, arriving in Seattle at 2 AM on Monday morning. we had no one available to pick us up, we live 1 hr away from airport. After many announcements and many incentives offered 2 young ladies did give up their seats and we could get on. The flight went well but we were extremely upset with the promise of confirmation and the obvious overbooking. It probably is what many airlines do but not good customer service was given to us. We often fly Alaska but this was a bad experience."
Cons: "Flight delay...NOT Alaska Airlines fault."
Pros: "Nothing. Never was able to get on the flight"
Cons: "Layover was too long between flights. Overslept at gate waiting for flight. Woke up at 6:15p and was not allowed on flight as they had closed the gate already even though plane did not take off for 10 more minutes"
Pros: "Alaska is one of the best airlines to fly these days, and I've flown most. I have my mileage program on another airlines but I'd switch to them all the time if I could."
Pros: "Terrible that I had to carry my carry on down the stairs to plane, lucky it wasn't raining, & then up a flight of stairs to plane with a torn rotator cuff. I felt like I was flying in the 70's. Coming back, a bald headed attendant was very rude. I did not get any refreshments on the way to Portland which they said was a rough ride but ride was smooth. That was ok, that didn't matter if our safety was involved. Also $25 for one bag is a lot to carry hair spray or a few things you can't carry on."
Cons: "I did like the refreshments served on the way back from Portland to Reno. That was nice. A different attendant served us & he was very nice."
Pros: "I booked my flight through Alaska airlines. On the flight to CA it was required my 5 year old sit on her booster seat which we loved. The stewardess on the way back (this flight) refused to let my daughter sit on it and tried to tell me I didn't know what I was talking about. I pulled up policy and it stated the child was in fact supposed to sit in her booster. The woman was rude and snotty about it. Lost my business just from her attitude."
Pros: "Great service and friendly staff"
Pros: "Flight attendants were very professional and nice smiling and pleasant."
Cons: "It was at a good pace"
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Cons: "Being on time."
Cons: "Crew unfriendly."
Pros: "Crew was great. Planes with built in TV was even better."
Cons: "One really obnoxious kid kept screaming the entire time. Instead of charging for earbuds maybe give them out for those of us that don’t have any."
Pros: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Cons: "Cleaner bathroom"
Cons: "The WiFi"
Pros: "Fine, courteous"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Cons: "The comfort of the seat, the food"
Cons: "Everything else"
Pros: "No entertainment and no food other than snacks."
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "Flight crew was excellent"
Cons: "Didn't serve snacks with peanuts because someone one board had a peanut allergy"
Pros: "Easy boarding, helpful crew, on time, informative pilot"
Cons: "Fewer and fewer choices for beverage and snack"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Pros: "Although the flight was delayed, when it was time to board and take off, this was extremely efficient."
Cons: "Delayed flight. However, I know this sometimes out ot the airlines control."
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Great trips notifications"
Cons: "Barking dogs. 4 around us! Middle seat."
Pros: "Crew was great, helped us board fast after a delayed arrival and to avoid needing a crew change (FAA Regs)."
Cons: "Plane was a D-90? The plane was very loud with vibration noise at very high decibels during the whole flight. Because of the extended flight (3 1/2 hours in the air) due to a storm system, they should have offered more food to travelers."
Cons: "Flight was delayed ... wish I had received text notice instead of email so I could have enjoyed the extra hours of vacation instead of sitting at airport."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"
Pros: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Cons: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."
Pros: "Not crowded. Short flight."
Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"
Cons: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Pros: "The crew was very friendly and had great humor."
Pros: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "Staff was frIendly."
Cons: "One of my bags went to Santa Fe"
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Excellent infotainment system"
Cons: "45 min queue to take-off"
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "The updated food is a nice change to Delta and a positive one."
Cons: "The attitude of the flight attendants was rude and not a way to act in a customer service industry."
Pros: "Friendly crew, navigation around storm, comfortable flight"
Pros: "The flight was good, but the flight attendants were friendly and fun making it better than usual."
Pros: "Overall flight experience was excellent - no delays!"
Cons: "As always, Delta has very little room to store anything in pullback seat back of seat in front of passenger seat."
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Pros: "The pilot was funny and flight crew was friendly."
Cons: "What I didn't like was out of their control!"
Cons: "No entertainment for the whole 5 hr flight. Very bad"
Pros: "Great flight from tampa, everything was perfect"
Pros: "Everything was fine Food entertainment"
Cons: "Because the flight was delayed a whole day and night I was exhausted. I have been trying to get the $200 delayed trip rebate. I was given no instructions on how to do this finally after speaking to a travel agent I got a phone numbers I could call. Called and was told what web sight to go to. Filled in still waiting for a reply a day later. Not happy. I dout that this write up will get any response. The"
Pros: "Stewardess was great"
Cons: "No recline, no window, no hope. Yet there were other empty better seats!"
Pros: "Flight time was short. boarding was organized."
Cons: "No refreshments. (Turbulent weather) makes sense, it felt like there were Windows where they could have offered some water."
Pros: "Great crew."
Cons: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."
Cons: "Serve cofee"
Cons: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."
Cons: "The food was pretty terrible, especially the egg breakfast."
Pros: "Easy boarding"
Cons: "Not as friendly as I hoped"
Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."
Pros: "The flight was too short for food or drink"
Pros: "Plane on time plane in reasonable condition"
Cons: "American airlines keep increasing their greediness by charging for everything, provide fewer benefits to frequent flyers and have poor customer service They acting like United as if they are a monopoly that can charge what they want and treat customers like they feel like Hoping for small airlines that get a better service and price"
Pros: "The crew was phenomenal!"
Cons: "The PA system was not working in the terminal, so crew member had to yell for passengers to hear her while calling out the groups to board."
Pros: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Cons: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."
Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Cons: "American Airlines is always late"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "Was able to get my flight transferred!"
Cons: "I liked Everything!"
Cons: "Took forever"
Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."
Pros: "Nothing very unhelpful staff also very rude"
Cons: "How they sell a ticket without seats available?? Very unpleasant flight! I will never buy through kayak.com and never will flight with American Airlines again"
Pros: "Nice crew"
Pros: "Liked how good he crew was"
Cons: "How late the take off was and boarding and landing an hour later then expected"
Pros: "Flight was great. Landed a few mins early"
Cons: "Not much selection of snacks. No tv"
Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."
Pros: "Online check in scanning my phone and having my seat already picked out. Informative while on the flight and great spacing. Also like to know that there still is free carry ons allowed."
Pros: "Fast boarding. Arrived earlier. Nice plane, very clean."
Pros: "Good flight, planet of room"
Pros: "Faux Leather seats on the flight Good overhead compartment space Decent legroom"
Cons: "The booking agent poorly scheduled our connecting flight in Charlotte as by the time we hit the ground, our next flight was boarding and the landing gate was way across the airport from the connecting gate. Needless to say we missed our flight and had to wait for 7-8 hours to fly out."
Cons: "Missed first round of golf. Have no clubs or clothes. So far this sucks."
Pros: "Overall, one of the most enjoyable International flight experiences I have ever had."
Cons: "Bags left behind."
Pros: "The flight was painfully uncomfortable for me, as a tall and not particularly small person. I should have known better than to take the window seat (Orlando to DC was painfully uncomfortable because I just don't fit in those seats). The in-flight service was good, but I was glad when this flight was over."
Cons: "Mentioned above"
Pros: "the team was great, boarsing smooth, arrived early"
Cons: "we waited an hour for the bags to arrive on the carousel. What's that about? Get it together and have the bags out in time. We're just sitting here waiting for them over an hour - there are no other arrivals in this terminal. What's going on?"
Pros: "On time departure and arrival"
Cons: "Boarding experience was terrible (no family boarding, very rude agents, slow). Flight was average with no communications from crew. Southwest Airlines whenever possible for now on..."
Cons: "It was delayed because of late or no show flight attendants. Thankfully two women who just got done offered to do the flight, so our flight wasn't cancelled."
Cons: "The check in process took to long. In line more than an hour."
Pros: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."
Cons: "I've boycott A.A. for 15 years now. The only reason I flew is because I didn't have a choice with my connection flight. They still suck.!"
Cons: "No tv screens or entertainment"
Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."
Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."
Cons: "The flight was delayed 2hrs when we landed had to wait on tarmac for 30 mins to get to gate"
Cons: "Flight was delayed 2 hours and another hour once we boarded. Traveled with small infant and no priority boarding or early access, even though flying alone. Charged for any checked bags"
Pros: "The plan the people an service."
Cons: "Nothing i did not like"
Pros: "No delays except for weather."
Pros: "Same as above."
Cons: "food was cold and the soda I had had no gas."
Cons: "Plane was very warm upon boarding due to issues with auxiliary cooling but informed it would change as engines turned on . I sat in row 20 and it was very cold during flight. Flight attendant inquired about comfort. It improved for about 10 minutes and returned to cold state . Noticed that one attendant put on some kind of jacket due to coldness . Nearby passengers retrieved blankets from their carry on baggage. Glad I had at least a light jacket to throw over me and that my legs were partially covered. Guess it's better to be too cool than too hot. Otherwise. It was s great flight ."
Cons: "I did not get to go on my trip because I was told that I couldn't travel outside of country on a one-way ticket and when I call the airline customer service number they were not helpful either. I lost my money and flight, they wouldn't even let suspend the ticket for later used. Worst experience ever"
Cons: "I didn't like the fact that if you're cold on the flight unless you're flying first class, you're subject to freeze the entire ride to your next destination. I was told " we only have blankets for 1st class boarding only". So my economy class is not expensive enough to be comfortable and warm on our trips as we'll. I think its very ridiculous, and immature that because I fly a different class of flight im subject to be very uncomfortable the rest of my flight. Someone should do something about this prejudice rule against flyers."
Cons: "I have to many delays. And luggage missing"
Cons: "The lack of communication, I received an email about my flight changing at 9am but I did not see it because I was at the airport. No one at the gate said anything to us until we started going to the counter. I was switched to a standby flight which the employee thought it was more important to get an employees husband on and offered me a seat for $1,300 in first class if I wanted to get on "that bad" or another flight 3 1/2 hours later that would not qualify me for a lunch ticket. That 1:40 flight was delayed and we stayed sitting in the plane waiting for permission to leave at 2:56pm. I was to be in NY at 3pm to meet my family on other flights but I got there at 6:30pm while they waited for hours!!! Communication is very important, I know that incidents happen, but this was ridiculous! The flight attendants even ran out of free pretzel snacks and offered items for purchase. Will not forget this experience for a while."
Pros: "Fast boarding."
Cons: "Flight personnel seem like they dont enjoy their job."
Cons: "The delays, gate changes in a massive airport, and general lack of information made this trip excruciating."
Cons: "Excellent keep doing what you do."
Cons: "Flight was canceled and I was left stranded."
Pros: "Amazing crew"
Cons: "Tight seats, no access to actual WiFi unless you purchase a yearly or monthly plan"
Cons: "Our flight was “delayed” 12 hours! Notably not cancelled and rebooked because then they would have to compensate us, I believe"
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Pros: "The credit was polite, hat was about it"
Cons: "We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing."
Cons: "2 hour delay sitting on the airplane!!!"
Pros: "Waffle cookies were amazing"
Cons: "leg room is ridiculous unfriendly attendants"
Pros: "Flight was on time and I received my checked baggage."
Cons: "Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly."
Pros: "The person at the United customer service desk was able to book me on the next available flight to Reno (after missing my original flight mentioned above) quickly and efficiently. Boarding was fast."
Cons: "I was late to my original flight and the United personal that I talked to at the gate was very rude. I asked if the plane was still boarding and all she said was go to customer service. I know I gave her a questioning look because this did not answer my original question. She repeated her statement again this time pointing. I would have preferred that she tell me that the flight had finished boarding but customer service could help me get on another flight. I feel that would have been more professional. My new flight was also an hour late"
Cons: "Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad."
Pros: "ON TIME,"
Cons: "BASIC ECOMONY PASSENGERS ARE INCONVIENCED AT AIRPORT, WE WERE NOT PERMITTED TO CHECK IN ONLINE AND GET PRINT BOARDING PASSES. HAD TO GO TO AIRPORT TO CHECK IN FIND A BETTER WAY WITHOUT INCONVENCING PASSENGERS.....(AS USUAL)"
Pros: "Crew was very pleasant!"
Cons: "The food was absolutely horrible!"
Pros: "Good cabin & flight crew; kept us informed."
Cons: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."
Cons: "When comparing flights between only United flights, the economy & economy plus categories are a distraction. Especially if you are traveling with more than two people. When comparing across airlines, it is annoying because you have to add back costs that the "other" airline include in their price. In the future I am going to compare all "other" flights without United and then check United as the "low cost provider"."
Pros: "Smooth and efficient"
Cons: "no snacks!!!"
Pros: "Assigned seat - delayed because of hot breaks but stayed on tarmac to cool while cooled only about 10 min."
Cons: "Airline stewardess should have suggested mom with young child in lap could move to empty row of seats."
Cons: "Didn't take the plane!"
Pros: "nice and easy boarding, good customer relations"
Pros: "I like flying and window seats"
Cons: "There is nothing I can do about it, but the distance between seats is really cramped."
Pros: "Not much"
Cons: "Delays the entire trip for no discernible reason."
Pros: "The flight attendants were nice, unlike the people at the ticket and gate counters."
Cons: "My flight was delayed by nearly two hours, causing me to have to miss my connection. Though they knew for hours that the flight would be delayed, they did not have enough people working at the check in counters. There were not that many people in line, but I had to wait more than 20 minutes before being able to speak to someone. The representative informed me that I would have to be rebooked onto a later connection because the delay would cause my to miss my original connecting flight, and when I told her that I needed an earlier time to avoid missing a meeting, she just said "I have nothing earlier." She was barely even apologetic. Then she was unable to print my boarding pass for my connection. I had a 2 hour and 45 minute layover in Houston whereas in my original flight it was 1 hour."
Pros: "Frequent communication about the issue to keep passengers updated. Flight crew and gate boarding support were excellent"
Cons: "Plane's tire needed to be replaced. I was irritated because at one point they were saying they needed to fly a tire into JAX which seems ridiculous. They ended up finding a tire once the day shift arrived. I would have expected inspections of planes after flights and for basic replacement parts to be located across their network."
Cons: "4 hour delay. Maintenance issue. We were told Only one maintenance person covering the entire airport"
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "All went very smoothly. Even arrived early"
Pros: "Thumbs up"
Pros: "The planes were small which were fine because there was still enough leg room.."
Cons: "Sears could be a little wider not everyone is small frame"
Pros: "Flight was on time. Crew was pleasant and friendly."
Pros: "The crew was friendly and helpful. The flight arrived much earlier than scheduled."
Pros: "Crew was great"
Cons: "Aircraft interior is dated."
Pros: "Everything went smoothly."
Pros: "Friendly flight attendants Help luggage personel"
Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"
Pros: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."
Cons: "The flight was overbooked and asked for several volunteers to take later flights for travel credit. Ended up forcing those unlucky souls in the last boarding group off flight with no offer of credit or accommodation. Waited in customer service line for hours, literally longer than it would have taken to take off and arrive at my scheduled destination. United representatives could not find a flight that guaranteed a seat (not on a long standby list) that was even in the same 12 hour period. I spoke with a United supervisor who showed zero empathy or concern with the situation. In the end I arranged for other travel accommodations to drive to my family reunion destination. No refund was issued or offered. I was informed I would have to call United customer service after the date of my previously scheduled return flight to explain my situation. I will personally never fly United again and would recommend the same to anyone. Although for the record, I did receive a single ten dollar airport food voucher for my inconvenience. Inexcusable."
Pros: "Staff and Pilots did a great job. Wheelchair was much apprecciated!!! Everything was on time or ahead of it. Great landing!! Wish you didn't charge for baggage and would like better snacks--oh for the good old days!"
Cons: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Cons: "United had 3 gate changes. Ok sometimes that happens. This was said due to a storm out of colorado"
Cons: "No snacks offered on the plane"
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Pros: "No entertainment. Water and assorted chips were fine."
Cons: "Plane very nice. Good leg and seat space."
Cons: "It was snowing and we disembarked on tarman"
Pros: "I liked being able to move my assigned seat to a window seat"
Cons: "My trip was supposed to be Newark to Jacksonville on Sunday, Jan 31 and stay until Saturday, Feb 6. I booked my trip in September. When I got the the airport (2 hours before my flight) I went to the kiosk to print my ticket, after entering my confirmation code and last name the computer informed me that I require assistance so I flagged down one of the people working the counter, where I was promptly informed that I do not have a seat on the plane. The plane was overbooked. My number one question was how is it possible that I am the one getting bumped if I booked my flight almost 5 months ago?!?! The person then informed me that I can either go to the gate and hope someone doesn't show up and get a seat on that plane, or she can book me on a flight to Tampa then a puddle jumper to Jacksonville. I decided to take the Tampa option (without being informed that it was going to change my simple two hour flight into a 9 hour ordeal). I headed to my gate and took a look at my tickets only to find out that I have a 3 hour layover in Tampa... Wtf am I supposed to do in Tampa for three hours?!? Anywho, instead of getting to Jacksonville at 12, I got there at 6:30 losing an entire day. Now for the trip home. I'll start with I did get home in the appropriate amount of time, on my original booked flight. However, I was forced to check my bag. And not like go to the carousel when you de-board check your bag( which I would prefer)... Get off the plane and wait in the vestibule with everyone else who had to check their bags for your luggage to be retrieved from the plane and brought up to the vestibule.. It became a mosh pit of ooh! That's my bag! ( picture a bunch of random adults playing mother may I with the airport staff as the mother). Then back to the actual flight, the attendant didn't start coming around asking if we wanted drinks or snacks until more than half way through the flight meaning you had about 10 minutes to enjoy whatever you ordered until the pilot asked you to raise the tables. Then also I couldn't understand a single thing that was said over the loudspeaker ( it sounded like they recycled the speakers that ny metro decided were no longer good enough for their subway cars). And finally, the seats that were so narrow both in space between you and the person in front of you and next to you is an absolute joke. I suppose if you were to get on the plane and sit completely still in an upright position for two hours you would be perfectly comfortable, however seeing as most people don't do that it was extremely uncomfortable. All in all I do not reccomend flying United. Ever. Very upsetting experience. There is a reason it was my cheapest option."
Pros: "Cheap price"
Cons: "Low price"
Pros: "5 hours in a hard chair, which martyrdom. The crew well, the bathroom slightly dirty"
Pros: "The friendly staff."
Cons: "Uncomfortable seats, no complementary snacks or beverages."
Pros: "Absolutely nothing, worse airline ever."
Cons: "The change of my flight. I buy that flight because I like the original times but then they change it making me wait 10 hours in Denver and making me leave Miami way to early instead of taking off at 1pm on Sunday I took off at 7am. Absolutely ridiculous and then in Denver I took off at 7:30pm."
Pros: "Nothing as far as the airlines goes"
Cons: "The seats, the ac, costumer service, website, staff, cost,"
Cons: "Frotier airline is rude and not helpful when they are at fault with an issue."
Pros: "It was uneventful."
Pros: "The pilot was awesome. She had a smooth flight and smooth landing."
Cons: "Long delayed"
Cons: "Chairs don't lay down, no outlets or WiFi."
Pros: "The flight was not expensive & the departure times were awesome"
Cons: "Having to pay $35.00 for your first bag !!!! & I didn't know that until checking in online !!!"
Pros: "quick to get on and off the flight"
Cons: "very very cold in the flight"
Pros: "Great deal for what you pay"
Pros: "Check in was easy and the flight timing was great."
Pros: "The crew was nice and attentive"
Cons: "The plane was out of date and really uncomfortable. It was full of loud families and other budget type travelers. I will never ride this airline again."
Pros: "Decent ,Once you get the luggage hassle out of the way it's a pretty decent flight they leave and drop you on time"
Cons: "The seats could have been more comfortable . If they would recline a bitore it would be ok ."
Pros: "I made it home safely and on time and after paying $170 for my luggage they didn't loose it"
Cons: "I didn't know Frontier charges for everything but water. $3 for peanuts, $3 for coke and more for anything else. That is ridiculous for a 4 hr flight. They charge $40 for a checked bag and $45 for a carry on if you pay at checkin, or $60 if you pay at the gate. OUTRAGEOUS!!! The seats DO NOT recline. And the worst of all is they wanted me to sign up for their miles club and credit card...not gonna happen"
Cons: "Paying for carry on bags is a rip off. I will avoid frontier in the future because of this."
Pros: "The only good things were that the flight was not delayed and boarding was prompt. We arrived on the early side and the plane didn't crash, so... yay?"
Cons: "Fees for carry-on baggage, which is somehow more expensive than checked baggage. Fees for snacks, fees to choose your own seat, fees for breathing air. Obnoxious. The seats don't have cushion and they also don't recline. This is the first time I have flown Frontier since 2007, and I won't be doing this again ever."
Pros: "Flight was fine"
Cons: "$45 to carry on a bag. Yes, carry on. $3.00 for on board Beverage. Everything has a charge. Just ridiculous."
Cons: "wished I knew about the fees for both checked and carry-on luggage"
Pros: "Clean plane. Great flight attendants. On time flight."
Cons: "Staff was incredibly rude and made my sister wash her face before we got on the plane."
Pros: "Price and execution of flight."
Cons: "Seats don't recline."
Pros: "Nothing. It was terrible"
Cons: "1) They don't have 24 hours cancellation unless you book over a week in advance. 2) Barely any direct flights. Everything has terrible layovers in Denver. 3) small, outdated planes with no entertainment system 4) they charge you extra for everything including seat and carrion. 5) All the flights were delayed. Not a single one left on time 6) Phone service is atrocious."
Cons: "I did not appreciate how they charged you for every bag (including carry-on), every service, and every tiny thing. The service from the desk, to baggage handling, to in-flight felt very negligent and half-hearted. I will not be flying Frontier again."
Pros: "For a cheap, quick flight under 3 hours this was a reasonable flight. It has the bare essentials, especially if you are traveling alone or without children. The crew was friendly and unlike the flight TO Miami (delayed by almost 2 hours for maintenance reasons---the a/c was not working and the airplane was very hot. Luckily everyone was told to return to the gate and wait for the problem to be fixed) this return flight was actually early! The plane was clean and in good condition."
Cons: "Aside from previous mentioned delay to destination, the unknown fact that you have to pay for your carry on luggage AFTER ticket purchase was a bit of a shocker...but for such a cheap ticket price I was expecting some hidden fee's along the way. Having to pay for something as simple as coffee or a small snack (what happened to free peanuts and pretzels?) seemed a bit excessive also so i was extremely disappointed at this also. Also, the trays on the seat backs were EXTREMELY small, just about big enough for a tablet so I am not sure who the airline is saving that space for?.. Again, this is a great airline for short flights but I don't know if i will be using them for a long flight in my future unless they have aircraft's with more comfortable options."
Cons: "Un processional"
Pros: "Frontier is the new breed of airlines that will soon be charging you for the air you breath on the plane! There is nothing I can recommend about this airline. Every step of the process involves additional charges including charges for seats, early-check-in and carry on luggage…. carry on luggage is an additional $40.00!!! Many of the other passengers felt misled and this resulted in a number of frustrated, angry and disappointed people at check-in."
Cons: "All of the concealed extra charges; seats were too small for an average adult."
Cons: "Having to pay for coffee"
Cons: "Nickel and dime for everything. Plastic seats which in a sudden stop or crash would cause head injury. We sat on tarmac for 3 hrs before departure so they could locate passengers to fill every seat even though boarding was supposed to close after 30 minutes. I could go on."
Pros: "Flight went smooth."
Cons: "Space between people sitting next to you. There was no space and kept touch each other."
Cons: "Worse flight ever. Returning flight cancelled. They owe us tickets"
Pros: "I was pleasantly surprised by a budget airline. After flying with Spirit and Allegiant, I had mentally prepared for all kinds of nonsense. Aside from the bag fees which are surprisingly reasonable (except for carry-on), I was very pleased flying frontier and would do so again at any opportunity. Check in was easy and efficient, both online and at the airport. The planes were clean and comfortable. We arrived early on both legs of the trip. The crew was friendly and presentable. All in all, it was an enjoyable experience."
Cons: "My only complaint is their credit card presentation. At this day in age, I'm prepared for every airline to offer to sell you a credit card on board. On both flights, however, the credit card offer was disguised as "good news" in the middle of important in flight announcements. Example "We have good news and great news everyone! The good news is we're expected to arrive 15 minutes earlier than scheduled arrival and the weather is cool and sunny. The great news is we're going to tell you about this credit card for the next 10 minutes!""
Cons: "Frontier isnt honest about its information display policies... the price displayed on Kayak does not mention that passengers have to pay for carry on.. which is truly an odd expense.. $ 40 each time in a round trip is a considerable expense.. furthermore, there is no mention that I have to pay for water and not to mention the old aiplanes... which rattles... this airline isnt worth the hassle..."
Cons: "Folks at the counter were rude"
Cons: "Everything. Got there at 6 am for my flight at 7. Didn't officially cancel it until 2 pm. And then they had no flights until 3 days from then so I had to swap to american. Which was a hassel. But they gave me a 200 dollar voucher so I can't complain too much. Yep"
Cons: "You have to pay for luggage even if it is a small carry on. Be prepared for this."
Pros: "The gate attendant and the crew were all very nice and accommodating. Basic flight, no worse or better than any other airline."
Cons: "I did not realize they charged for carryon, so was charged $40 at the gate. So much for an excellent fare. Was not aware Frontier had changed to a "no frills" airline. It was also annoying to have advertising for their credit card, but a lot of airlines do this and it is equally annoying. Everything was a cost, even water. Well, now I know and can make more informed decisions before traveling with them again."
Cons: "Crying toddler kept hitting my daughter's chair and when my daughter asked the flight attendant of she could move to an empty seat, she told her no. Will never fly frontier again"
Pros: "price was good."
Cons: "I was not aware that there would be an extra charge for the seat and carry-on/checked bag. I didn't realize until the night before the trip when I received the check in email. this should have been informed upfront!! the seats and tray tables should be wiped down after every single flight!!!"
Pros: "That I got to my destination safely"
Cons: "The seats, the service"
Cons: "Seating was like sitting on a brick for hours. No free drinks,and the cost of one was ridiculous. The saying applies to this airline you get what you pay for. However with the extra hidden charges ie: paying for a regular seat rather than a hard uncomfortable seat. Paying for drinks,paying for carry on luggage . I could have chose another airline and have been completely satisfied. Update the planes."
Pros: "boarding was quick and easy. Crew members were polite. bathrooms clean."
Cons: "no entertainment options available. my seat did not shift back."
Pros: "It's a barebones airline. Charges for carry on and food, drinks and alcohol. Seats are narrow and very little leg room unless you buy upgrade. Tray table is the size of iPhone6 Plus or a Galaxy Tab. Staff is friendly and cooperative. No complains there. Essentially you get what you pay."
Cons: "Check above."
Pros: "The seats were comfortable."
Cons: "That I had to pay for my seats and carry on luggage after I checked my bag."
Pros: "I liked how efficient the entire staff and flight crew was."
Cons: "I world have liked to know that all food and beverage were available for purchase only."
Cons: "carry on price"
Pros: "Flight attendants were nice"
Cons: "Who charges for carry on luggage? Never encountered that with other airlines. Also, Frontier charged MORE for carry on vs checked bags. Who does that????? I will literally NEVER fly frontier again."
Airlines flying from Florida to Reno have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Reno
Masks required on board, masks provided on flights from Florida to Reno
Social distancing seating
Middle seats unavailable to book on flights from Florida to Reno
Testing for antibodies, testing for symptoms for flights from Florida to Reno
Waiving of change fees. Search flexible flights from Florida to Reno