|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||Florida|
|Airlines||Air Italy, TAP AIR PORTUGAL, Aer Lingus, Royal Air Maroc, Eurowings, Turkish Airlines, Finnair, Lufthansa, SWISS, British Airways, Norwegian, Air Europa, Brussels Airlines, Air Canada, KLM, Aeroflot, United Airlines, American Airlines, Iberia|
Cons: Had to pay for check-in baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.
Pros: The first meal service was good with two appealing choices. The flight was on time.
Cons: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l
Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation
Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!
Cons: Food had no taste. The quality needs to be much better
Pros: Staff was nice
Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound
Cons: Not over selling the flight and making passengers stay over night. I would have loved to be home as planned
Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”
Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!
Cons: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.
Cons: Flight was delayed 1 hour
Pros: The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight.
Cons: Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal.
Pros: Easy boarding, short flight
Cons: Free water at least would have been nice.
Cons: Delayed flight, no snacks, and staff not as friendly.
Pros: The crew was efficient and well trained
Cons: The food needed salt and the bread was a little dry.
Pros: Flight on-time.
Cons: Food options are expensive, non-alcoholic beverages should be provided for free, and food options are really scarce. Add some entertainment or wifi.
Pros: Got a free seat next to me.
Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh
Pros: Gate agents and Flight Crew were friendly
Cons: Everything else
Pros: Great seats with ample space! Crew was very attentive.
Cons: Boarding seemed bit chaotic ..... no onboard entertainment .
Pros: The flight is great once you are through security.
Cons: The airport experiance is not for the faint of heart
Cons: (1) Luggage lost - not transferred in Casablanca (2) no entertainment on the flight
Pros: Food was delicious and crew was serviable.
Cons: Clean the toilets more regularly.
Pros: Arrived to Seattle on time.
Cons: I did not know what airline, crew flew me to Seattle.
Pros: I arrived in Köln.
Cons: Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle.
Pros: Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings.
Cons: Nothing of note.
Pros: The crew was nice, seats were comfortable.
Cons: I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line.
Pros: Seats were comfortable
Cons: Change in gate was not anounce
Cons: Free wifi
Cons: Thank you
Pros: Food was really good and no delays. Entertainment also really good.
Cons: Can't really think about something.
Pros: The flight attendants were friendly, attentive and efficient.
Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.
Pros: Great food options, very tasty. Crew was attentive, polite and professional.
Pros: A350, smooth and quiet. Nice plane
Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal
Pros: Crew was great and welcoming
Cons: Some features on screen did not work, also seat handle wasnt possible to lower
Pros: I will recommend to my friends and families.
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: At least the crew was friendly
Cons: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.
Pros: The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight.
Cons: At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light.
Pros: The seats were very spacious and we were fed on the flight!
Cons: In flight entertainment.
Pros: Crew was excellent
Cons: Uncomfortable tight seating in economy
Pros: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom
Pros: We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!
Pros: Nice crew, plenty of food and snacks available. Good wine.
Cons: Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats
Cons: Wider seats,
Cons: seat comfort
Pros: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.
Cons: I was very happy with my flight experience with Swiss.
Pros: Boarding process was very quick.
Cons: Some sort of entertainment. There was nothing.
Cons: Zero snacks, not even for purchase. London to Texas is a really long way to not be able to purchase snacks other than the meals they provide.
Cons: One world flight that charged a platinum customer for luggage. That’s unbelievable!
Cons: The food could have been a a bit better.
Cons: The food needs some improvement!
Pros: We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information.
Cons: Someone at the desk to tell us what was going on. Communication.
Pros: As expected for a budget flight.
Cons: I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight.
Pros: Nothing was good
Cons: Boarding was slow and made us just stand in line for an hour, there was no food or water on the plane, we waited an hour to take off and then another hour when we landed. Norwegian is the worst airline I have flown.
Cons: more attention by crew, were not very friendly and did their best to ignore you
Cons: Check in had an incredibly long line, was booty possible to check in online. Took me over 2 hours to make a connecting flight due to the check in, fortunately I had a long layover but it would have been incredibly stressful if my time was more limited.
Pros: Great airline
Cons: More choice of food
Pros: Le personnel à bord était très accueillant et professionnel
Cons: L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol
Pros: Yes de crew was amazing.
Cons: The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you.
Pros: Service was good and so was the entertainment
Cons: I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available
Cons: seat 53d has sound it the screen broken personal spot light also out of order everything is old
Cons: It was very cold they need to lower the temperature.
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Cons: We took off late
Pros: Good movies.
Cons: I called United to make sure there was a children’s meal for my 3 year old. There was not.
Pros: Air Canada is always a great travel experience.
Cons: The food is terrible. It's the worst I've had from any airline.
Pros: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.
Cons: More leg room, when the people in front laid back their seat, it was crowded.
Pros: I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!
Pros: Air Canada business class is superior comfort.
Cons: More drinks, snacks
Pros: Everything was smooth and effortless.
Cons: Can’t think of anything.
Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.
Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.
Pros: Slow service.
Cons: Better communication!
Pros: The crew is really welcoming
Cons: The seats are too narrow and a bit too hard
Pros: The crew
Cons: Seat comfort
Pros: Cabin staff sometimes curt and unfriendly.
Cons: Public announcements garbled and hard to understand.
Pros: Great service.
Cons: Food selection and the number of portions of each selection.
Pros: This flight had the best crew so far in my experience with Aeroflot.
Cons: I wish they had enough blankets for all passengers, especially since it gets chilly/breezy during the flight, especially overnight flights when people are sleepy. A pillow would have been very useful too, as the seats are too curved.
Pros: THEY LOST OUR LUGGAGE and had absolutely zero record of it!!!!! Never again will we take Aeroflot. Not worth saving the money, really not a very good experience..
Cons: Our flight attendant was not very helpful at all. Our flight was delayed 40 mins. When in Moscow went to help desk we were told we missed our connection and had to wait 8 hours until next flight. Turns out we didn't miss it, it was delayed 2 hours so we could have been on it, they screwed us.
Pros: The crew was good, the landing was fantastic, enjoyed the entertainment options.
Cons: The space of the seats are tough, we were cramped and in tight quarters.
Pros: Quick boarding and deplaning process
Cons: Offer free wifi instead of charging.
Pros: Crew was nice, easy to use entertainment, smooth boarding
Cons: Seats are not comfortable, no pillow/blanket, poor “snacks”
Cons: Glad we were able to watch a movie
Pros: New plane with great overhead bins and comfortable seats and pretty empty!
Pros: Efficient crew. Boarded the plane on time. Got to destination on time.
Pros: Crew was amazing, they made sure we were comfortable and would ask if there was anything we needed.
Cons: Nothing we had the best flight staff one could ask for, very attentive. Would definitely fly with them again.
Pros: Nothing n
Cons: Again - door broken on connecting flight as was the first leg. American needs to better maintain their planes. This is ridiculous
Pros: The seat and entertainment were good!
Cons: The female flight attendant in business had a serious attitude problem! She made us feel that she was doing us a favor! My wife never received her coffee or her silverware. I had to ask the male flight attendant who was very courteous.
Cons: Flight got delayed by 2 hours without specifying the reason. Weather was fine. Happened 2 hours delayed. From DC to Boston too when I took flight on 12th. Will avoid AA flights in future
Cons: Food had no taste. The quality needs to be much better
Pros: The flight going to Milan was great. Crew and flight was great.
Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna
Pros: I loved the blankets, pillow, and food. I also loved the selection of movies and shows to watch!
Cons: I did t like how small the seats were and I also didnt like the lack of communication. I was told my bags were going straight to my destination and in fact they came to my lay over.
Pros: Staff cordial.
Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!
Pros: Staff friendly, free movies on the plane.
Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.
Pros: Arriving ahead of time
Cons: Too hot in the plane
Pros: What I liked was smooth flight. And the fleece blanket.
Cons: Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat.
Cons: USB outlet not working seat 21D
Pros: The crew was nice.
Cons: There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded.
Pros: Everything was fine and smooth
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