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Germany to New York Flight Information

Flights Arrive in New York
Flights Depart from Germany
Flight Price $280
Airlines Finnair, WOW air, American Airlines, Lufthansa, British Airways, KLM, TAP AIR PORTUGAL, Austrian Airlines

Book cheap flights from Germany to New York (round-trip)

Airports
Origin
Berlin
$300
only
$300
Frankfurt am Main
$280
only
$280
Hamburg
$317
only
$317
Destination
New York
$312
only
$312
$280
only
$280
Newark
$300
only
$300
Mon, Mar 4
FRA
Frankfurt
JFK
New York John F Kennedy Intl
14h 13m
Sat, Mar 16
JFK
New York John F Kennedy Intl
FRA
Frankfurt
29h 50m
Trip: 12 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,282 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
BUD
HEL
Excellent 8.0

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

HKG
HEL
Excellent 9.6

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

HEL
JFK
Okay 5.3

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Sat, Feb 9
SXF
Berlin Schönefeld
EWR
Newark
11h 40m
Tue, Feb 12
EWR
Newark
SXF
Berlin Schönefeld
10h 30m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Cons: Seats are too small

Thu, Feb 21
FRA
Frankfurt
JFK
New York John F Kennedy Intl
11h 40m
Sun, Feb 24
JFK
New York John F Kennedy Intl
FRA
Frankfurt
17h 00m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 15
FRA
Frankfurt
LGA
New York LaGuardia
18h 06m
Sun, Feb 24
LGA
New York LaGuardia
FRA
Frankfurt
17h 20m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 36,407 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
BCN
JFK
Okay 4.0

Pros: Nothing!!! This was a horrible flight experience!!! I will never use American Arilines again especially their Barcelona connections.

Cons: I would never use American Airlines again. Horrible service at the check-in service at Barcelona Airport. I travel around the world for work and each year I fly to more than 12 international locations but never had a horrible experience like this. My carry-on bag is 21” carry-on bag that I traveled in more than 20 countries for the past 3 years but American Airlines staff members at the check insisted that my carry-on bag does not fit the FAA regulations and they threatened me multiple times when I protested their attitudes. I am an avid traveler and I know my rights as a traveler but the American Airlines staff members were extremely rude and insisted that I have to check-in my carry-on bag. The real issue was that regardless of the size of the carry-on bags, they were forcing almost all passengers to heck-in their carry-on bags a clear indication of money-making scheme. When I protested their attitude, they threatened me saying that I pose a security risk and that they would not check me in but I stabbed my grounded insinuated that my bag fits the FAA regulations. I booked this flight from Bristish Airways and this was a code shared flight, I called British Airways in December 22nd and confirmed the measurements of my carry-on bag but when I told American Airlines about the Bristish Airways, they told me “they don’t care, this American Airlines not British Airways”. It was humiliating, it was disrespectful, and it was unacceptable!!!! At the end, I removed one sweater from carry-on and the issue was resolved but after this experience, I will never never fly with American Airlines and never recommend anyone to use American Arilines especially their Barcelona flights and connections.

ORD
FLL
Excellent 9.6

Pros: Great crew!

Cons: Flight was too crowded!

IAH
CLT
Excellent 8.6

Cons: Need some sort of gluten free snacks!

MIA
EZE
Mediocre 3.3

Pros: Nothing

Cons: Delays. Unexplained.

CLT
GRR
Excellent 8.6

Pros: Lots of legroom with good complimentary foods and drinks.

Cons: Overhead speakers in he plane weren’t very loud.

Sat, Apr 6
FRA
Frankfurt
EWR
Newark
25h 30m
Sun, Apr 21
EWR
Newark
FRA
Frankfurt
23h 10m
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 147 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
EWR
Good 7.2

Pros: Flight attendants and flight crew knew their jobs.

Cons: Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time.

FRA
EWR
Okay 5.6

Cons: We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up.

FRA
EWR
Okay 4.6

Pros: One of the crew members, a male, was very nice.

Cons: •We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed.

FRA
EWR
Excellent 10.0

Pros: The welcome drink was excellent! The food was fabulous...especially the warm bread! And the seat was so comfortable! Lufthansa has become my favorite airline! It was well worth every penny!

FRA
EWR
Good 6.0

Cons: Delay due to overbooking

Thu, Feb 7
FRA
Frankfurt
LGA
New York LaGuardia
26h 55m
Mon, Feb 11
LGA
New York LaGuardia
FRA
Frankfurt
15h 25m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,059 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
PHX
Mediocre 2.0

Cons: We never made it to Phoenix with BA

LHR
ATL
Okay 5.3

Cons: Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps.

MXP
LHR
Excellent 10.0

Pros: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

LHR
JFK
Excellent 10.0

Pros: It was wonderful and great!

LHR
BWI
Excellent 8.0

Pros: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Cons: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Tue, Apr 30
FRA
Frankfurt
EWR
Newark
14h 52m
Tue, May 7
EWR
Newark
FRA
Frankfurt
14h 10m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,669 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
AMS
CTU
Excellent 9.0

Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

LAX
AMS
Good 7.0

Pros: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.

Cons: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.

AMS
DXB
Okay 5.3

Pros: Entertainment options.

Cons: Service was poor, seat did not recline, and the food was terrible.

AMS
ORD
Okay 4.0

Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.

VCE
AMS
Okay 5.0

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Fri, Feb 15
HAM
Hamburg
EWR
Newark
16h 05m
Fri, Feb 22
EWR
Newark
HAM
Hamburg
11h 25m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,241 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
MIA
Excellent 10.0

Pros: all staf in airport pleasant and quickly to across other place to connect

Cons: a lot of people they pass by preference, and late for star Alliance

LIS
BSB
Okay 5.3

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

LIS
BOS
Good 6.3

Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

OPO
BCN
Excellent 9.0

Pros: Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again.

BSB
LIS
Okay 4.6

Cons: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is

Mon, Apr 1
FRA
Frankfurt
EWR
Newark
13h 00m
Wed, Apr 17
EWR
Newark
FRA
Frankfurt
15h 15m
Trip: 17 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,090 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
EWR
VIE
Excellent 10.0

Cons: na

IAD
VIE
Excellent 10.0

Cons: Cold

TLV
VIE
Good 6.6

Pros: Quick boarding decent legroom

Cons: Breakfast was not great

PRN
VIE
Mediocre 2.0

Cons: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

VIE
BKK
Good 7.6

Cons: Menu was poor

Thu, Mar 14
FRA
Frankfurt
JFK
New York John F Kennedy Intl
20h 35m
Sun, Mar 17
JFK
New York John F Kennedy Intl
FRA
Frankfurt
18h 45m
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,282 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

ARN
HEL
Okay 4.3

Pros: There was room available.

Cons: This was not business class!

HEL
JFK
Okay 5.3

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

BUD
HEL
Excellent 8.0

Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

HEL
JFK
Good 6.3

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Thu, May 2
FRA
Frankfurt
JFK
New York John F Kennedy Intl
14h 58m
Sun, May 5
JFK
New York John F Kennedy Intl
FRA
Frankfurt
18h 50m
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,282 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

HEL
JFK
Okay 5.3

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

HKG
HEL
Excellent 9.6

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Wed, Jan 23
SXF
Berlin Schönefeld
EWR
Newark
11h 40m
Wed, Jan 30
EWR
Newark
SXF
Berlin Schönefeld
10h 30m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Mon, Mar 18
HAM
Hamburg
JFK
New York John F Kennedy Intl
20h 00m
Mon, Mar 25
JFK
New York John F Kennedy Intl
HAM
Hamburg
17h 10m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Apr 6
FRA
Frankfurt
EWR
Newark
25h 30m
Sat, Apr 20
EWR
Newark
FRA
Frankfurt
29h 05m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 147 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
EWR
Good 7.6

Pros: impressed with the food and service of the crew

Cons: too crowded for too long baggage was damageed not sure who was responsible

FRA
EWR
Excellent 9.0

Pros: I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline.

Cons: There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety

FRA
EWR
Good 6.8

Pros: lots of crew members, flight landed a few minutes early.

Cons: although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad"

FRA
EWR
Okay 5.6

Cons: We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up.

FRA
EWR
Excellent 8.6

Pros: I liked the part of entertainment, bunch of free movies we could watch

Cons: the Meals. It could have been perfect when there was other options than vegetarian.

Fri, Mar 1
FRA
Frankfurt
LGA
New York LaGuardia
18h 06m
Mon, Mar 4
LGA
New York LaGuardia
FRA
Frankfurt
15h 50m
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,059 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
BNA
LHR
Good 6.0

Pros: Crew was ok, comfort was ok.

Cons: Flight was delayed 1 h and 10 mins. Missed the connection flight because of it. No explanation was given. Food was awful.

LHR
PHX
Mediocre 2.0

Cons: We never made it to Phoenix with BA

BCN
LHR
Okay 5.6

Cons: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

LHR
BWI
Excellent 8.0

Pros: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Cons: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

BCN
LHR
Good 7.0

Cons: they lost my suitcase!!!!

Thu, Feb 7
FRA
Frankfurt
JFK
New York John F Kennedy Intl
14h 13m
Mon, Feb 11
JFK
New York John F Kennedy Intl
FRA
Frankfurt
17h 00m
Trip: 5 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,282 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
MIA
Excellent 9.0

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

CPH
HEL
Good 7.0

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

JFK
HEL
Okay 5.3

Pros: Clean less of the plane

Cons: Entertainment system did not work at all

ARN
HEL
Okay 4.3

Pros: There was room available.

Cons: This was not business class!

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

Fri, Feb 8
SXF
Berlin Schönefeld
EWR
Newark
11h 40m
Mon, Feb 18
EWR
Newark
SXF
Berlin Schönefeld
10h 30m
Trip: 11 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Cons: Seats are too small

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Wed, Jan 30
HAM
Hamburg
EWR
Newark
16h 05m
Sun, Feb 3
EWR
Newark
HAM
Hamburg
22h 25m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,241 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
MIA
Good 6.0

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

MAD
LIS
Good 6.0

Cons: There wasn't food or entertainment. Might want to add NA as an option in those categories

AMS
LIS
Okay 4.0

Cons: Plane was full thus carry on roller bags had to be checked- big security concern re theft

LIS
MIA
Excellent 10.0

Pros: all staf in airport pleasant and quickly to across other place to connect

Cons: a lot of people they pass by preference, and late for star Alliance

LIS
BOS
Good 6.3

Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

Sun, Jan 27
HAM
Hamburg
JFK
New York John F Kennedy Intl
17h 40m
Fri, Feb 1
JFK
New York John F Kennedy Intl
HAM
Hamburg
17h 10m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 22
FRA
Frankfurt
EWR
Newark
11h 15m
Mon, Feb 25
EWR
Newark
FRA
Frankfurt
27h 35m
Trip: 4 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 147 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
EWR
Excellent 8.6

Pros: I liked the part of entertainment, bunch of free movies we could watch

Cons: the Meals. It could have been perfect when there was other options than vegetarian.

FRA
EWR
Okay 5.6

Cons: We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up.

FRA
EWR
Excellent 10.0

Pros: Comfortable with good food, drink, entertainment and service. Flight left on time.

Cons: NA

FRA
EWR
Good 6.8

Pros: lots of crew members, flight landed a few minutes early.

Cons: although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad"

FRA
EWR
Excellent 10.0

Pros: Friendly service

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