Find Cheap Flights from Guayaquil Jose Joaquin de Olmedo to Miami (GYE - MIA)

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Poor information in Guayaquill regarding when the flight really was to leave, in the end 15 hours late leaving. At arrival again 1 hour wait on tarnac to get gate , then at gate no gate agent so wait again. Many people frustrated as we all miss rebooked flights. Paid ourselves for hotel to get early flight next day. I had speeches at US convention but needed to cancel them. Home trip was overal very terrible.Kind regards Kenneth Hayer Sr. Director swisslog Inc.

Poor information about departure, inefficient fats coordination at arrival in Miami

The boarding at GYE was very smooth and the GYE terminal is very comfortable.

The check-in process at GYE needs to improve. Not many people in line and it still takes an hour get checked in. Plane crew waiting much longer to serve the food. That made sure I would get less rest on and overnight flight. Worst of all, after the crew served the food, the never came to pick it up. Just makes it uncomfortable to have a tray of trash on your tray table for 3 hours.

Crew was not friendly

best routes to destinations in South America easy connections.

Professional friendly staff Nice plane On-time

On time.

No TVs

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

How it moved

That it didn't move too much.

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

Nothing. The most disgusting experience ever. Those LAN people who attend customers in Curnca are thief. They should not be allow to work there. Latham needs to fire them or they will loose customers.

I had my wife pregnant in pain so we couldn't get on time for our fly, the LAN attendant said they she cannot do nothing so we loose our fly and we had to pay a huge penalty to change our fly time. The plane left very late so we could have easily enter. She is so disgusting and she needs to be fired. Horrible experience. Latham do something about it.

They were prompt in rescheduling my flight from a different city. The staff were friendly the flight was on time.

The airport closure in Cuenca was out of my control and my flight was changed to leave from Guayaquil. I had to pay for a shuttle from Cuenca to Guayaquil. A free shuttle should have been provided by the airline, or some sort of refund as Guayaquil-Quito flights tend to be cheaper.

Nothing

After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.

Service by the flight attendants.

Overall a great flight. Nice people,plane etc. Would definitely recommend.

The crew was smiley and sweet.

Good snack box and drink service. Seats were comfortable.

The flight started boarding 30 minutes late.

Really friendly flight attendants. Gave us emergency row seats with no extra charge. actually served snacks w/o charges.

When I bought the ticket, it was the best company selling Thank you very much

I always use kayak to buy my tickets

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!