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Airports
Origin
Hong Kong
$701
only
$701
Destination
Philadelphia
$701
only
$701
Tue, Mar 6
HKG
PHL
27h 07m
Tue, Mar 13
PHL
HKG
32h 55m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
TLV
Excellent 8.0

the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Sat, Feb 24
HKG
PHL
19h 59m
Sat, Mar 3
PHL
HKG
24h 45m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

Wed, Feb 28
HKG
PHL
29h 30m
Wed, Mar 7
PHL
HKG
27h 58m
$1096
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3157 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
CGK
Excellent 9.3

Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty

Very limit kids entertainment

KUL
HND
Excellent 8.8

The dinner was served too late, not right after take off. Also, the portions were way too small.

NRT
JFK
Excellent 10.0

Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan.

BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

BKK
HND
Excellent 8.3

It was alright.

Prepare to wake up with neck pain.

Sun, Mar 4
HKG
PHL
27h 07m
Tue, Mar 13
PHL
HKG
32h 55m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

SFO
YVR
Okay 5.6

Entertainment

Meals & steward

YYZ
TLV
Excellent 8.0

the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water.

Sat, Mar 10
HKG
PHL
32h 37m
Mon, Mar 19
PHL
HKG
32h 55m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

SFO
YVR
Okay 5.6

Entertainment

Meals & steward

YUL
YYZ
Good 7.5

the crew was nice and helpul with my worry about loosing the flight to tel aviv because the flight to toronto was late due to snow in toronto.

while on my way to the airport i got a message that my flight was cancelled. luckily i had a friend who took care of putting me on another flight to toronto. weather created changes but just sending a message your flight is cancelled is not the right way to deal with things. when finally arriving to toronot i had to rush to my flight to tel aviv, it was insane, just to realize that also this flight was postponed due to the weather. air canada should be more involved in helping travelers to deal with their connections.

YYZ
POS
Okay 4.6

It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack..

Should have been informed somewhere about the changes in purchasing a meal.

Sun, Feb 25
HKG
PHL
19h 59m
Sat, Mar 3
PHL
HKG
24h 45m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
PHX
Excellent 8.0

On time.

Very little entertainment. Would love some Wi-Fi.

LHR
JFK
Excellent 9.3

Good flight—no delays, in & out.

London’s security—horrible service. Those folks really hate their jobs.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

DFW
SEA
Excellent 10.0

The fight was not over crowded.

Thu, Mar 8
HKG
PHL
24h 04m
Sat, Mar 17
PHL
HKG
23h 15m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

LHR
JFK
Excellent 9.3

Good flight—no delays, in & out.

London’s security—horrible service. Those folks really hate their jobs.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

JFK
PHX
Excellent 8.0

On time.

Very little entertainment. Would love some Wi-Fi.

Mon, Mar 12
HKG
PHL
26h 52m
Wed, Mar 21
PHL
HKG
32h 55m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

EWR
YYC
Good 6.0

Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant.

YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

Fri, Mar 9
HKG
PHL
25h 22m
Sat, Mar 17
PHL
HKG
23h 15m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

DFW
SEA
Excellent 10.0

The fight was not over crowded.

Mon, Mar 12
HKG
PHL
26h 52m
Tue, Mar 20
PHL
HKG
32h 55m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
POS
Okay 4.6

It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack..

Should have been informed somewhere about the changes in purchasing a meal.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

YYZ
TLV
Excellent 8.0

the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water.

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Mon, Mar 5
HKG
PHL
29h 30m
Mon, Mar 12
PHL
HKG
28h 58m
$1096
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3157 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.3
MNL
NRT
Excellent 10.0

The crew are so courteous and helpful.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

KUL
NRT
Excellent 8.0

Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system.

Limited entertainment options for kids.

KUL
HND
Excellent 8.8

The dinner was served too late, not right after take off. Also, the portions were way too small.

BKK
HND
Excellent 8.3

It was alright.

Prepare to wake up with neck pain.

Sat, Mar 10
HKG
PHL
24h 19m
Sun, Mar 18
PHL
HKG
22h 51m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

JFK
PHX
Excellent 8.0

On time.

Very little entertainment. Would love some Wi-Fi.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

DFW
SEA
Excellent 10.0

The fight was not over crowded.

Tue, Mar 13
HKG
PHL
27h 07m
Wed, Mar 21
PHL
HKG
32h 55m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
YYZ
Good 7.5

the crew was nice and helpul with my worry about loosing the flight to tel aviv because the flight to toronto was late due to snow in toronto.

while on my way to the airport i got a message that my flight was cancelled. luckily i had a friend who took care of putting me on another flight to toronto. weather created changes but just sending a message your flight is cancelled is not the right way to deal with things. when finally arriving to toronot i had to rush to my flight to tel aviv, it was insane, just to realize that also this flight was postponed due to the weather. air canada should be more involved in helping travelers to deal with their connections.

YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

Tue, Mar 13
HKG
PHL
25h 58m
Tue, Mar 20
PHL
HKG
28h 25m
$1096
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3157 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Excellent 10.0

Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

MNL
NRT
Excellent 10.0

The crew are so courteous and helpful.

BKK
NRT
Excellent 10.0

The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you.

ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

Sun, Mar 11
HKG
PHL
23h 04m
Mon, Mar 19
PHL
HKG
21h 30m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
COS
Good 7.0

Everyone was nice

No gluten free snacks. Flight was late

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

LHR
JFK
Excellent 9.3

Good flight—no delays, in & out.

London’s security—horrible service. Those folks really hate their jobs.

Mon, Mar 5
HKG
PHL
27h 07m
Tue, Mar 13
PHL
HKG
32h 55m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
SFO
YVR
Okay 5.6

Entertainment

Meals & steward

EWR
YYC
Good 6.0

Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant.

YUL
YYZ
Good 7.5

the crew was nice and helpul with my worry about loosing the flight to tel aviv because the flight to toronto was late due to snow in toronto.

while on my way to the airport i got a message that my flight was cancelled. luckily i had a friend who took care of putting me on another flight to toronto. weather created changes but just sending a message your flight is cancelled is not the right way to deal with things. when finally arriving to toronot i had to rush to my flight to tel aviv, it was insane, just to realize that also this flight was postponed due to the weather. air canada should be more involved in helping travelers to deal with their connections.

YYZ
POS
Okay 4.6

It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack..

Should have been informed somewhere about the changes in purchasing a meal.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

Wed, Mar 14
HKG
PHL
25h 58m
Wed, Mar 21
PHL
HKG
24h 35m
$1096
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3157 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.3
BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

BKK
HND
Excellent 8.3

It was alright.

Prepare to wake up with neck pain.

NRT
JFK
Excellent 10.0

Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan.

KUL
NRT
Excellent 8.0

Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system.

Limited entertainment options for kids.

Mon, Mar 12
HKG
PHL
21h 58m
Sun, Mar 18
PHL
HKG
23h 15m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28266 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
STL
DFW
Good 7.3

Smooth boarding. On time flight

No gluten free snacks:(

JFK
PHX
Excellent 8.0

On time.

Very little entertainment. Would love some Wi-Fi.

LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

BOS
DFW
Good 7.0

There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB.

Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!

Wed, Feb 28
HKG
PHL
26h 58m
Thu, Mar 8
PHL
HKG
28h 22m
$1105
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3157 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
CGK
Excellent 9.3

Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty

Very limit kids entertainment

NRT
ORD
Excellent 10.0

The crew are so courteous and helpful.

BKK
HND
Okay 4.6

The seat was nice

Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol.

KUL
HND
Excellent 8.8

The dinner was served too late, not right after take off. Also, the portions were way too small.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

Fri, Mar 9
HKG
PHL
27h 07m
Sun, Mar 18
PHL
HKG
19h 25m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

PHL
YYZ
Excellent 8.0

Issues caused by weather, otherwise flight was fine.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

Hong Kong to Philadelphia Flight Information

Flights Arrive in Philadelphia
Flights Depart from Hong Kong
Flight Price $701
Airlines Air Canada, American Airlines, ANA
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